Earlier quoted context omitted.
Does anyone actually run things like that? Where the goal of work is to earn arbitrary points? Sure there are story 'points' for describing complexity in an int and daily check-ins but I thought counting tickets was up there with lines of code produced?
It might be up there but it's all that an overly analytical and literal population can get their heads around. They literally can't think of any other way of making decisions. If they don't stick numbers on things they become essentially blind to it.
The basic premise of people being simultaneously really good at estimating work and at the same time absolutely garbage at it when you make them use real dates naturally evolves a number system. Make up an arbitrary unit, have people estimate tasks in that arbitrary unit, and behind the scenes without telling them determine the conversion factor for that person so you can plan accordingly. Everything else is just flavor around the core gameplay loop.