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Ask HN: Free alternative to Teamviewer?

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41–50 of 65 posts

Re: Ask HN: Free alternative to Teamviewer?

#41

Earlier quoted context omitted.

This was downvoted, why?

Maybe because of that stupid screaming warning banner on the website: WARNING: YOU MAY BE BEING SCAMMED! If you are on the phone with someone you DON'T know AND TRUST who has asked you to install RustDesk, do not install and hang up immediately. They are likely a scammer trying to steal your money or other private information.

> Maybe because of that stupid screaming warning banner on the website

Why do you call it stupid?

Re: Ask HN: Free alternative to Teamviewer?

#42
post #8

Reemo: https://reemo.io/ > You don't even need a code or install a client (you can use Chrome). Sometimes I use it for gaming, too.

Information Automatically Collected. ... Online activity data. Information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen and navigation paths between pages or screens. https://reemo.io/privacy-policy To me this seems horrifyingly invasive.

That's valid criticism. It seems like Parsec also has almost the same problem (and owned by Unity):

https://www.reddit.com/r/privacytoolsIO/comments/gfinee/pars...>

Re: Ask HN: Free alternative to Teamviewer?

#44

Earlier quoted context omitted.

Maybe because of that stupid screaming warning banner on the website: WARNING: YOU MAY BE BEING SCAMMED! If you are on the phone with someone you DON'T know AND TRUST who has asked you to install RustDesk, do not install and hang up immediately. They are likely a scammer trying to steal your money or other private information.

> Maybe because of that stupid screaming warning banner on the website Why do you call it stupid?

1] best case it makes it look like a shitty marketing website trying to create fake urgency to sell you a subscription product

(I instinctively closed the website)

2] worst case it looks like they don’t have their shit together with scammers and need to shake the confidence of all users in the process

Not a fan of either.

Re: Ask HN: Free alternative to Teamviewer?

#45
post #33

Earlier quoted context omitted.

Maybe because of that stupid screaming warning banner on the website: WARNING: YOU MAY BE BEING SCAMMED! If you are on the phone with someone you DON'T know AND TRUST who has asked you to install RustDesk, do not install and hang up immediately. They are likely a scammer trying to steal your money or other private information.

That's a pretty good warning, though! People use remote access software like TeamViewer to scam people out of money constantly, there's entire offices where people go to work just to scam people out of their money using this software. It's such a huge problem that it really does warrant all of this attention.

> It's such a huge problem that it really does warrant all of this attention.

It seems to be such a huge problem only for this particular service, then?

Re: Ask HN: Free alternative to Teamviewer?

#46
It's quite interesting how "install a one-time thing, get code, get access" turns out to be such a difficult and apparently unprofitable business.

TeamViewer has always been evil, due to their persistent-install-by-default policy, not to mention them clinging to 4-digits PINs for years after that ceased to be viable, and refusing to respond to security concerns with anything approaching transparency. I used to be a paid customer for many years, but had to abandon ship due to ever-increasing costs (yeah for mandatory viewer upgrades!) related to MSP features that I never asked for and were complicating even the most basic tasks.

Then, I turned to Splashtop, which was glorious for a while. Until they decided to assign me a "customer success representative" and wanted to do the same MSP upsell, even though I explicitly and repeatedly asked them to leave me alone.

Since then, I've mostly been using Windows QuickAssist, and it's OK: you still need to be on the phone with the party you support to guide them through various permission prompts, but that's probably unavoidable.

The list of failed products in this space is impressive, by the way! Anyone remember Fog Creek Copilot? Weird, because "I'll pay you $99.95 on an annual basis to do 2-3 remote sessions every month" sounds like it should be lucrative...

Re: Ask HN: Free alternative to Teamviewer?

#47

Earlier quoted context omitted.

Maybe because of that stupid screaming warning banner on the website: WARNING: YOU MAY BE BEING SCAMMED! If you are on the phone with someone you DON'T know AND TRUST who has asked you to install RustDesk, do not install and hang up immediately. They are likely a scammer trying to steal your money or other private information.

That kind of warning exists because a lot of people are being scammed. Warning people not to let strangers have access to their PC seems like the right thing to do.

It can be done much more elegantly. E.g. when you’re trying to actually set up a connection and not on the front page for all of your users coming to the site, especially those with `Referer=news.ycombinator.com`

Re: Ask HN: Free alternative to Teamviewer?

#48
post #33

Earlier quoted context omitted.

That's a pretty good warning, though! People use remote access software like TeamViewer to scam people out of money constantly, there's entire offices where people go to work just to scam people out of their money using this software. It's such a huge problem that it really does warrant all of this attention.

> It's such a huge problem that it really does warrant all of this attention. It seems to be such a huge problem only for this particular service, then?

Nope, it's a huge problem for all of them, it has been a huge problem with TeamViewer for ages. However, putting these large banners up likely helps ensure that it's actually not a huge problem for Rustdesk. It's more likely to be a huge problem for services that don't put up these banners. That's exactly why you put up these banners, you don't really want to be a part of enabling these scams.

Re: Ask HN: Free alternative to Teamviewer?

#49
post #20

For Windows 10 and Windows 11, there is already a built-in app called Quick Assist. It's a bit bare-bones compared to Team Viewer but it's free and it works out of the box. https://en.wikipedia.org/wiki/Quick_Assist https://apps.microsoft.com/detail/9p7bp5vnwkx5?hl=en-US&gl=U...

Thanks, I am going to give that a try. There are a lot of bad reviews: eg "I have to uninstall and reinstall the app EVERY TIME I need to use it...and even then it is a 50/50 chance that it will work. When it DOES work it is nice...but I will need to find something more reliable."

Re: Ask HN: Free alternative to Teamviewer?

#50

Try NoMachine. IME, performance is pretty sub-par, but if it's a once in a while thing you probably don't care that much. It's also got a "clean" and "modern" UI that would look right at home on a toddler's toy.

Try RustDesk, and evaluate run your own host (two binaries not really documented, that demand a home directory (well, a directory to write their stuff, basically you need hbbs and hbbr, plus a personal key to avoid having a relay open to the world).

It's essentially the very same service visually, but it's semi-FLOSS, multi-platform and self-hosting it with enough bandwidth offer very nice performances.

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