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Self-pay gas station pumps break across NZ as software can't handle Leap Day

arstechnica.com

41–48 of 48 posts

Re: Self-pay gas station pumps break across NZ as software can't handle Leap Day

#41
post #2

Gas stations in New Zealand are interesting because for the majority of them you fill up before paying inside. They trust you not to drive away with their gas. Self-pay gas stations are relatively new.

Its just a dark pattern to make you walk into store and buy junk. Remember the most profit in gas station is in store inside and not in selling gas.

Re: Self-pay gas station pumps break across NZ as software can't handle Leap Day

#42
post #30

Earlier quoted context omitted.

> Pay before fill is predominantly an American thing Huh? Every gas station I've seen in the US is fill before pay. Except in NJ where there's an attendant.

Are you posting from an alternate universe? Or the 1950s?

Both technical possibilities. Would explain a lot of HN comments....

Re: Self-pay gas station pumps break across NZ as software can't handle Leap Day

#43
post #21
post #20

Earlier quoted context omitted.

When you can pay with card at the pump, the only remaining users for "pay inside" are thieves and the occasional cash-only customer. Also no surprise they don't want you to pay cash, that means dealing with cash which is expensive. Employees at the gas station could spend their time selling hot dogs instead :)

Or people from Europe. It’s 50/50 whether an automated station will accept my European card - can’t figure out the pattern there

In my experience this seems to be much less of a problem now with contactless payments, in both directions. US cards that used to require swipe-and-signature or chip-and-signature instead of chip-and-PIN seem to just work in when tapping (at least in the 3-4 countries I’ve traveled in extensively, although contactless isn’t widely accepted in some countries) and cards from a few European countries seem to work with contactless which is finally increasingly widely adopted in the US.

Re: Self-pay gas station pumps break across NZ as software can't handle Leap Day

#44

Earlier quoted context omitted.

Putting a card in before pumping is considered "prepay". They'll put a hold on your account to make sure you have the money. There isn't much point to post-pay with cards. 10–15 years ago it was common in the US where you would pull up, hit "pay inside", pump all your gas, then go inside and pay at the register. Now because of theft, if you want to pay with cash, virtually all stations require you to go inside, pay f…

Well you can fill it up, but you have to run back in to get your change. If you have two people one can wait, start it once the other pays, then you both go to the bathroom and pick up the change on the way out.

Well yeah, but it's cold out lol

Re: Self-pay gas station pumps break across NZ as software can't handle Leap Day

#45
post #20

Earlier quoted context omitted.

Putting a card in before pumping is considered "prepay". They'll put a hold on your account to make sure you have the money. There isn't much point to post-pay with cards. 10–15 years ago it was common in the US where you would pull up, hit "pay inside", pump all your gas, then go inside and pay at the register. Now because of theft, if you want to pay with cash, virtually all stations require you to go inside, pay f…

When you can pay with card at the pump, the only remaining users for "pay inside" are thieves and the occasional cash-only customer. Also no surprise they don't want you to pay cash, that means dealing with cash which is expensive. Employees at the gas station could spend their time selling hot dogs instead :)

Most of the stations around me actually offer a cash discount. When you're dealing with a single-digit margin, that 2.5% CC fee looks pretty tempting. More are trying to push their station cards now though.

Re: Self-pay gas station pumps break across NZ as software can't handle Leap Day

#46

Earlier quoted context omitted.

Pay before fill is predominantly an American thing. Australia, NZ, UK and most of Europe all operate on a fill then pay. Some stations in Australia at least are an exception that open 24/7 and have no employees and are prepaid and some manned stations where they charge at the pump during night hours for safety reasons.

> Pay before fill is predominantly an American thing Huh? Every gas station I've seen in the US is fill before pay. Except in NJ where there's an attendant.

They're usually card-based. You insert (or in past decades swipe) your card, a hold gets put on your account, you pump the gas, and the measured amount gets removed from your account & the hold removed. If you don't have enough in your account for the hold, the transaction declines. It's effectively pre-pay, even though the transaction settlement doesn't happen until after the gas is pumped.

Re: Self-pay gas station pumps break across NZ as software can't handle Leap Day

#47
post #2

Gas stations in New Zealand are interesting because for the majority of them you fill up before paying inside. They trust you not to drive away with their gas. Self-pay gas stations are relatively new.

This confused me greatly last year when I visited and was standing around after filling up very confused as to what to do next.

Re: Self-pay gas station pumps break across NZ as software can't handle Leap Day

#48
post #30

Earlier quoted context omitted.

Are you posting from an alternate universe? Or the 1950s?

This was the norm during my childhood (90s and 00s). Paying at the pump is a fairly recent development. I think gas stations were reluctant to adopt it because it makes it harder to sell snacks. I live in Australia now, and all the servos (gas stations) I've encountered here are just like the American gas stations I grew up with: you pump, then go inside to pay. The only real difference is that adding air to your tir…

> just like the American gas stations I grew up with: you pump, then go inside to pay

Within the similar timeframe I've always encountered the three-step process: you go inside and pre-pay, back out to pump, then back in to get your change (if you didn't just load $20 onto the pump and use it all, anyway). Even the 'pay inside' button on the pumps just flashes "See attendant" on the screen. Same when I worked at gas stations during the downturn. The only places I've ever found that'll let you pump before paying have been the most rural lil independent stations. Gotta love the varied experiences across this bigass country.

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