> Soldati’s win wasn’t just a win for him, he said, but a win for all Instagram users and small business owners who have faced similar problems with the tech company. This is just boilerplate nonsense used in every story like this. It is false. It was purely just a win for him. Anyone else wanting to sue Meta over a deleted account will have to go through almost exactly the same thing. The fact that Soldati may have…
This shows you have no idea how the US court system works. Meta's defeat leads to a build up of case law, making it harder for meta and similar companies to win unlike class action lawsuits, which lead to nothing. It does take time for these cases to build up the appeals process and such, but it does get there. In short, he does win in the short term, but everyone wins in the long term.
Teatotaller cafe owner wins Instagram case in court
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Re: Teatotaller cafe owner wins Instagram case in court
#42I don't get this. Why not pay an employee to take a few hours, ask a person from the necessary team to take a look, then call or write the complainant? That -has- to be cheaper than getting all these lawyers involved over what was probably, as the article states, a glitch of some sort.
Agreed, it seems like a disproportionate response. Handling the situation quietly when the court case was filed might have avoided this bad-for-Meta legal precedent. Taking it to trial seems like the most risky move, I'm interested if anyone can see Meta's legal logic here.
Re: Teatotaller cafe owner wins Instagram case in court
#43> Meta also argued it was immune to any cases brought against them under section 230 of the Communications Decency Act (CDA), which is often used to obtain immunity from claims involving the publishing or deletion of material on its platforms. A crack in Section 230. Nice!
A crack in Section 230 would be disastrous. But this doesn't look like a crack at all, and IG never tried to claim that they had deliberately chosen to delete the account. That might even have pushed it under Section 230!
Re: Teatotaller cafe owner wins Instagram case in court
#44> Soldati’s win wasn’t just a win for him, he said, but a win for all Instagram users and small business owners who have faced similar problems with the tech company. This is just boilerplate nonsense used in every story like this. It is false. It was purely just a win for him. Anyone else wanting to sue Meta over a deleted account will have to go through almost exactly the same thing. The fact that Soldati may have…
This shows you have no idea how the US court system works. Meta's defeat leads to a build up of case law, making it harder for meta and similar companies to win unlike class action lawsuits, which lead to nothing. It does take time for these cases to build up the appeals process and such, but it does get there. In short, he does win in the short term, but everyone wins in the long term.
The goal isn't just to win (which the guy did, after all) but not spend years.
Suppose the existence of precedent knocks it down from 6 to 3 years. That's twice better, but still poor. Most people will give up.
Re: Teatotaller cafe owner wins Instagram case in court
#45Earlier quoted context omitted.
This shows you have no idea how the US court system works. Meta's defeat leads to a build up of case law, making it harder for meta and similar companies to win unlike class action lawsuits, which lead to nothing. It does take time for these cases to build up the appeals process and such, but it does get there. In short, he does win in the short term, but everyone wins in the long term.
I understand precedents. How much can it help? The goal isn't just to win (which the guy did, after all) but not spend years. Suppose the existence of precedent knocks it down from 6 to 3 years. That's twice better, but still poor. Most people will give up.
I lost my Instagram account because I was on a VPN while browsing Instagram website. Nothing malicious. Just a normal user. This is good news for users because they build up years of history and connections on these apps.
Re: Teatotaller cafe owner wins Instagram case in court
#46I don't get this. Why not pay an employee to take a few hours, ask a person from the necessary team to take a look, then call or write the complainant? That -has- to be cheaper than getting all these lawyers involved over what was probably, as the article states, a glitch of some sort.
I lost my IG account multiple times due to using a VPN. I’m a normal user. Nothing malicious. Every support request is answered by only a robot.
Re: Teatotaller cafe owner wins Instagram case in court
#47Earlier quoted context omitted.
Agreed, it seems like a disproportionate response. Handling the situation quietly when the court case was filed might have avoided this bad-for-Meta legal precedent. Taking it to trial seems like the most risky move, I'm interested if anyone can see Meta's legal logic here.
Lawyers don't get paid if the issue is resolved internally by support teams.
Re: Teatotaller cafe owner wins Instagram case in court
#48Re: Teatotaller cafe owner wins Instagram case in court
#49So now it's right on to a woldwide class action with all the claimants who went through the process of loosing an account with all the lost media and history and emotional damages due to "computer says No" ? I know a few people who would love to jump on that.
Re: Teatotaller cafe owner wins Instagram case in court
#50Earlier quoted context omitted.
I understand precedents. How much can it help? The goal isn't just to win (which the guy did, after all) but not spend years. Suppose the existence of precedent knocks it down from 6 to 3 years. That's twice better, but still poor. Most people will give up.
There are billions of Meta users. If even 0.005% ever challenges Meta, that’s too much to handle for the company. So they’ll just enact better policies. I lost my Instagram account because I was on a VPN while browsing Instagram website. Nothing malicious. Just a normal user. This is good news for users because they build up years of history and connections on these apps.
But the vast majority of them are not paying users, as this cafe owner was. At best this lawsuit sets a precedent for people who are paying for business account services. It does not help ordinary free users at all.