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Microsoft Teams outage causes connection issues, message delays

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Re: Microsoft Teams outage causes connection issues, message delays

#41
post #14

Earlier quoted context omitted.

I had a new one this week every time someone tries screensharing to me the call hangs up and I get "Uh oh, something went wrong!" yeah something went wrong, someone decided to pay for Teams

pretty sure you're wrong, I think Teams gets bundled, no one actually pays for it ;)

My employer certainly pays for it. It's bundled with O365, but they pay for O365 and so they also pay for Teams.

Re: Microsoft Teams outage causes connection issues, message delays

#42
post #26
post #7

What I find most interesting about this is how long it took to see reporting on this issue, unlike what I remember the reporting on Slack being down 5 or 6 years ago that I could fairly reliably find somewhere that said it was down. Has how we used these tools just changed? They are so janky in the first place that them being "down" is questionably different? Just seems weird.

Personally, I just expect Teams to be janky. At least where I work, I don't think that a day goes by that it doesn't glitch out in one way or another.

Spot on analysis. It's a broken product, most of the time, for me.

Re: Microsoft Teams outage causes connection issues, message delays

#43
post #7

What I find most interesting about this is how long it took to see reporting on this issue, unlike what I remember the reporting on Slack being down 5 or 6 years ago that I could fairly reliably find somewhere that said it was down. Has how we used these tools just changed? They are so janky in the first place that them being "down" is questionably different? Just seems weird.

People seem much harsher on Slack, for some reason. Sometimes being the better product just means people notice when it's broken.

Is there a term for how people just kind of acclimatise to a broken, buggy tool, and don’t realise when it’s extra broken?

A sort of software Stockholm syndrome?

Re: Microsoft Teams outage causes connection issues, message delays

#44

Earlier quoted context omitted.

It's always interesting to hear others experiences. I've used Teams for 4+ years now with zero issues until this morning. I'm only mad in that I tried troubleshooting my PC and network connection for far too long before seeing this thread.

Logging into two Teams accounts is always hilarious.

Even more hilarious when your account on one tenant gets added as a third party on another tenant that you actually have a different account on...

Re: Microsoft Teams outage causes connection issues, message delays

#45
post #19

Earlier quoted context omitted.

I think it was because it was a widespread problem or did not appear that way. Teams for our company were mostly working.

I think it was because most people are used to Teams being an application with a poor experience, so a widespread degradation in service just looks like what people normally expect from Teams. I know in the orgs that I work with, everyone today blamed any problems on Teams being a crappy application. No one thought twice about it being something more than that.

Today was the first day, in the ~4 months that we've been using Teams and MS365 for our company, that anyone noticed an actual outage. I got an email about it from a colleague and they weren't aware of the outage (I wouldn't expect them to, this team is very non-technical). So I get to explain these types of things next week, that we can't really "fix" these issues, they will happen though.

But yea, Teams is janky. I wish I could say it was the worst thing I experienced at work, but, alas, that remains a wish and a dream.

Re: Microsoft Teams outage causes connection issues, message delays

#46
post #26

Earlier quoted context omitted.

Personally, I just expect Teams to be janky. At least where I work, I don't think that a day goes by that it doesn't glitch out in one way or another.

Spot on analysis. It's a broken product, most of the time, for me.

And yet companies don't mind the extremely obvious loss of productivity this causes. They also don't mind that it makes them look unprofessional. At all.

I've seen townhall meetings where 200+ FTE where sitting around waiting for Teams to stop glitching for like 10 minutes. And after they go back to their desk for real work, the glitching continues.

"innovation"

Re: Microsoft Teams outage causes connection issues, message delays

#47
post #35
post #7

What I find most interesting about this is how long it took to see reporting on this issue, unlike what I remember the reporting on Slack being down 5 or 6 years ago that I could fairly reliably find somewhere that said it was down. Has how we used these tools just changed? They are so janky in the first place that them being "down" is questionably different? Just seems weird.

Teams is always pretty bad, I noticed slightly worse service/message duplication/call drops today. If it weren't for MS being a monopoly I doubt we'd use it

How is MS a monopoly when it comes to workspace tools? Seems to me there are plenty of alternatives and I am lucky enough that I never had to use it at work.

Re: Microsoft Teams outage causes connection issues, message delays

#48

Earlier quoted context omitted.

No one noticing it is down because it usually isn't working anyways.

It's always interesting to hear others experiences. I've used Teams for 4+ years now with zero issues until this morning. I'm only mad in that I tried troubleshooting my PC and network connection for far too long before seeing this thread.

Yeah it’s odd how that works, I have a similar experience with the appletv YouTube app people complain about and it led me to wondering how it ends up working out that way.

That being said in regards to teams, it might literally be the worst software I’ve ever used. It’s a major thorn in the productivity not just of myself, but everyone including the entire org of my client who mandates it. Like not a day goes by it doesn’t impact one or more meetings. It’s bizzare how tolerated it is when everyone involved has issues that leads to them disliking it.

Re: Microsoft Teams outage causes connection issues, message delays

#49

Earlier quoted context omitted.

No one noticing it is down because it usually isn't working anyways.

It's always interesting to hear others experiences. I've used Teams for 4+ years now with zero issues until this morning. I'm only mad in that I tried troubleshooting my PC and network connection for far too long before seeing this thread.

Yeah the biggest issue I've had with Teams is that I don't like the icon on the 'new' app. I guess we have enough glitches with starting screen shares (it's not frequent or a cause of extended disruptions, but it shouldn't ever happen either).

Re: Microsoft Teams outage causes connection issues, message delays

#50
I got my first taste of teams about a month ago. I had to install it on my personal laptop for a job interview. After installation, my laptop started displaying notifications encouraging me to renew my monthly subscriptions to Microsoft Office and Xbox Game Pass, things I haven't had a subscription for in over a year. It automatically set itself to start up with the computer which isn't unexpected. However I disabled the startup and it still launches when Windows restarts. Only solution was to remove it. I don't know why people waste their time using teams, it's such a trash app written by a trash company.
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