Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Google Drive misplaces months' worth of customer data

theregister.com

Post reply on HN
Print view View original

41–50 of 293 posts

Re: Google Drive misplaces months' worth of customer data

#41

Post by uptown »

Medox wrote: post #6
jqpabc123 wrote: post #4

Not your drive, not your data.

Isn't this like saying "not your house, not your possessions" ? But landlords cannot just take or misplace my stuff, especially if I pay rent and have some rights.

"But landlords cannot just take or misplace my stuff, especially if I pay rent and have some rights."

They sure can. Years ago I had a shitty landlord clear an apartment I'd moved 95% of my belongings from but before the term of my lease had ended. Now you may have some legal recourse, but the cost/time associated with litigating a matter like that tends to outweigh the remedy.

Re: Google Drive misplaces months' worth of customer data

#42

Post by jeffbee »

londons_explore wrote: post #37
jeffbee wrote: post #35

Earlier quoted context omitted.

That seems like one of the more unlikely causes, among the almost infinite variety of causes that are consistent with "several people said they can't find some files". To me the most likely one by far is the deletion was actually commanded, for example by a flaw in the program they use to sync, or by malware.

A few users have reported that documents they deleted months ago have reappeared too. And files they moved long ago have unmoved.

I am still skeptical that users are correctly describing the behavior of a multi-party synced filesystem, or that Drive for Windows is bug-free. You seem to think it's a flaw on the backend but I think there are many other possible causes.

Re: Google Drive misplaces months' worth of customer data

#43

Post by bloopernova »

Can anyone recommend a Google Drive backup to something like AWS S3 Glacier or other long-term storage provider? I was running BorgBase but had some financial difficulties and couldn't pay for it, plus copying 2TB of data from home at around 40Mbit/s isn't great.

Ideally something that pulls from google directly without involving my home computer would be best.

Re: Google Drive misplaces months' worth of customer data

#44

Post by djbusby »

Obscurity4340 wrote: post #34

This is why its good to have Cryptomator setup and figure out how to use that rsync or rclone whatever. Still gotta figure out how to implement it but anything with the G is already on shaky grounds. You're better off with Dropbox or literally anyone else. Does this affect iCloud?

The iCloud is built by a different company than Google Drive

Re: Google Drive misplaces months' worth of customer data

#45

Post by freedomben »

sebmellen wrote: post #24

This is why I run a personal Google Workspace account which has regular (hourly) backups managed by a self-hosted CubeBackup instance. It's quite a nice system: I get daily email summaries from CubeBackup via email, and I'm able to back up all the Google Drive/Email/Contacts/etc. data to both my local Synology NAS and Backblaze B2. I have absolutely no affiliation with CubeBackup, but I highly recommend it (and a per…

I do the same thing for Drive, but with rclone (which is free as in speech and beer). rclone makes it trivial to keep a mirror on backblaze and locally, which has come in quite handy a few times.

I've elevated to rclone fanboy since I discovered crypt: https://rclone.org/crypt/

Re: Google Drive misplaces months' worth of customer data

#46

Post by tiahura »

bloopernova wrote: post #43

Can anyone recommend a Google Drive backup to something like AWS S3 Glacier or other long-term storage provider? I was running BorgBase but had some financial difficulties and couldn't pay for it, plus copying 2TB of data from home at around 40Mbit/s isn't great. Ideally something that pulls from google directly without involving my home computer would be best.

Why don’t you give your friend an 8tb to keep at his house and rsync?

Re: Google Drive misplaces months' worth of customer data

#47

Post by Obscurity4340 »

djbusby wrote: post #44
Obscurity4340 wrote: post #34

This is why its good to have Cryptomator setup and figure out how to use that rsync or rclone whatever. Still gotta figure out how to implement it but anything with the G is already on shaky grounds. You're better off with Dropbox or literally anyone else. Does this affect iCloud?

The iCloud is built by a different company than Google Drive

I thought Apple used GoogleCloud/GCP or whatever?

Re: Google Drive misplaces months' worth of customer data

#48

Post by toomuchtodo »

bloopernova wrote: post #43

Can anyone recommend a Google Drive backup to something like AWS S3 Glacier or other long-term storage provider? I was running BorgBase but had some financial difficulties and couldn't pay for it, plus copying 2TB of data from home at around 40Mbit/s isn't great. Ideally something that pulls from google directly without involving my home computer would be best.

Google Takeout will export to Dropbox, ad hoc or on a cadence (into the /Apps/Google Download Your Data/ path). Backblaze B2 is ~$6/month per TB, so depending on your storage requirements, at some point it will be more cost effective to have a pair of Synology NAS devices; one local, one as a backup offsite, with backups shipped. These same NAS devices can backup directly to a variety of targets [1].

[1] https://kb.synology.com/en-uk/DSM/help/HyperBackup/data_back...

(no affiliation with any above entity)

Re: Google Drive misplaces months' worth of customer data

#49

Post by yeutterg »

This happened to our business about a year ago. Many random files went missing from GDrive. Eventually many turned back up (usually after a few weeks or months), but in the root folder instead of the folder the files were actually organized in. Google support told us we were crazy.

As an aside, we are looking from moving to a Google + Slack + Notion to OneDrive + Teams + Loop. What is appealing is the ability to collaborate more directly on files and “Loop Components” directly in Teams. But we’ve been waiting for 2 weeks now for support to help us enable Loop, because the instructions in the Microsoft docs aren’t working. They are working on it, which makes them better than Google in our experience, but it has been too slow. Maybe we have to upgrade to premium support?

Post reply on HN