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Cloudflare outage – 24 hours now

news.ycombinator.com

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Re: Cloudflare outage – 24 hours now

#41

BTW Cloudflare tunnels are not working (for the at least the last 16 hours), but it says "Operational" and "restored" on the ticket. Since Shopify's CLI uses Cloudflare tunnels by default to load local resources, Shopify partners are affected by this outage by unable to develop apps, unless they use another tunnel: [0] https://github.com/Shopify/cli/issues/3065 [1] https://github.com/Shopify/cli/issues/3060

Data point of just one, but my tunnels are working just fine.

Same here, but they’ve been up for a while. Does anyone know if rebooting the machine will kill them?

Re: Cloudflare outage – 24 hours now

#42
post #26

Looking forward to a more decentralised global Internet, with packets being routed through alternative paths, so outages like these become a non-event. I understand we do not have the technology for that just yet, and DevOps able to configure TLS terminators on their own are worth their weight in gold. Hard to imagine how the Internet could ever exist without Cloudflare.

> decentralised global Internet, with packets being routed through alternative paths > I understand we do not have the technology for that just yet I looked at my router, remembered the term "packet-switched network", and wept.

We have the technology. We can make him better, than he was. Better, stronger, faster.

Re: Cloudflare outage – 24 hours now

#44
post #12

I run hirevire.com one way video interview SaaS - and we were pretty much dead in the water during the Cloudflare Stream outage. We moved out to BunnyCDN's stream after waiting for 20 hours. One side benefit is that our videos are now stored in EU instead of Cloudflare's edge location around you.

How much work was the migration? Were the APIs feature-compatible or did you lose functionality?

Re: Cloudflare outage – 24 hours now

#45

I never experienced a longer than 12 hours outage with any service provider over my ~13 years career (maybe I was lucky). But thanks to Cloudflare I have been able to enjoy not just one, but two ~24h outages in not even a month! Jokes aside, it must be extremely stressful to be a SRE at CF recently. But something is clearly wrong over there. We have been burned so bad there is no chance we will touch CF ever again in…

> But something is clearly wrong over there We renewed our agreement with them in the middle of the year (~$50k) and they've yet to invoice us for it. Our financial controller noticed and I pinged our account rep a few times. Not a peep back.

My limited interaction with their sales & account management org gave me the impression of remarkable levels of disorganization. I know those tend to have a lot of turnover, but it seemed like they also weren't really training or managing them. Really weird vibes.

Re: Cloudflare outage – 24 hours now

#46
post #36
post #26

Looking forward to a more decentralised global Internet, with packets being routed through alternative paths, so outages like these become a non-event. I understand we do not have the technology for that just yet, and DevOps able to configure TLS terminators on their own are worth their weight in gold. Hard to imagine how the Internet could ever exist without Cloudflare.

The Internet has been decentralized from the beginning. Now I don't want to claim that Cloudflare made something worse (at least it's enabling a lot of websites to exist without fear of DDoS) but the fact is that Cloudflare made it more centralized, as there are lots of websites that cannot be accessed without going through Cloudflare.

I think you might have missed the joke on this one.

Re: Cloudflare outage – 24 hours now

#47
post #26

Looking forward to a more decentralised global Internet, with packets being routed through alternative paths, so outages like these become a non-event. I understand we do not have the technology for that just yet, and DevOps able to configure TLS terminators on their own are worth their weight in gold. Hard to imagine how the Internet could ever exist without Cloudflare.

It's such a sad reflection of the state of the devops art when setting up a TLS terminator is considered a black art worthy of vaunted experts being paid huge sums. I've seen this descent over the course of my career, watching the profession go from low-level knowledge to being mere YAML-wiring monkeys, slinging shit over the wall to get functionality working just well enough to make it to the nEXt SprInT. The joke above aside, I think it will continue to get worse, and the outcome to overall stability reflected in that until it comes to a head and either people re-learn 'lost' skills, or the ball of bailing wire, gum and glue implodes more completely.

Re: Cloudflare outage – 24 hours now

#48
post #25

Earlier quoted context omitted.

If you can't cope with the loss of a data centre you're not really running a resilient system.

On yesterday's post someone that used to work at CF mentioned that PDX is "the brain" and if it goes down data stops propagating and starts getting stale. It's crazy to me that a company that is so critical to SO MUCH of the traffic on the internet doesn't even have a failover strategy for "the brain" of their operation.

Not great to know an aspiring hyperscaler is one tornado away from insolvency.
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