The most insightful piece of analysis I’ve ever seen was at Facebook, from the rockstars who were looking at Instagram for the first time — a couple of years after the acquisition, when it was time to apply some informed strategic thinking.
The graph was super simple but very powerful:
* On the x-axis, you had how many followers (or views) a poster had: me and my 5 followers would be on the left-most bucket, someone popular was in 50-100, 100-200, etc., until the fashion brands, footballers in the 1M+ bucket at the far right of the graph.
- The y-axis was the total number of views over a period.
So, if you tend to see friends posting, there would be a big lump at the left of the graph. If the platform were like traditional media, there would be a lump at the right. As things were, the lump was moving slowly towards the right.
The problem was not that footballers and models don’t make good content — they do. The problem is that if you see that, you don’t post. So, the overall amount of content posted was dropping. Why put your wonky cake next to Amaury Guichon sculpting a peacock with nothing but chocolate and edible paint?
I think there’s a big cultural difference there, one that Americans won’t instinctively appreciate. Of course, you want your cooking show to feature the best of the best, but to keep people engaged? Ask funny people to mess up and tease each other instead. “The Great British Bake-off” isn’t successful because the cakes are world-class. But have people who can riff for five minutes on penis-related puns because a cake looks like it should be blurred to appear on the BBC, and people behind their screen will spout their own joke like it’s a Reddit thread.