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Up to tenth of Amazon shoppers in GB 'bribed' by sellers to offer good review

theguardian.com

41–50 of 56 posts

Re: Up to tenth of Amazon shoppers in GB 'bribed' by sellers to offer good review

#41
post #15

Earlier quoted context omitted.

I guess I'm happy to live in a country where Amazon showed up too late (Sweden). Their offering for non-Chinese brands seems like a joke in comparison to the online retail landscape here. It's good for cheap noname (weirdname?) Chinese electronics (think e.g. TPA3116D2-based amplifier boards) though.

AMZN is actually not that good in much of the U.S. If you live in a ZIP code full of congressional staffers, sitcom writers or stock market analysts you get 1 day shipping with Prime. If you’re not so lucky (say you live in the same ZIP code as the warehouse) it could be 5 days. I just ordered the lens that I need to shoot volleyball games, a famous camera store can get it to me one day sooner than AMZN can despite b…

Not too long ago, my daughter at college lost her favorite headphones. For reasons not worth going into, we needed a replacement fast so I went to Amazon. I figured that Prime shipping would be able to get the kind she likes to her before I could get there myself (I was some hundreds of miles away but planning to swing by on my way home). Isn't that what I paid the subscription fee for? Well ... no go. IIRC the best they could do was four, maybe five, days. And not because they were out of stock. Then I went to B&H, who could get them there next day for a better price. No prizes for guessing who got my business that day.

Amazon was a pretty decent bookstore once, then a pretty decent "everything" store, then they just enshittified the hell out of everything. While it's good that anti-trust actions are finally being taken, it would have been even better if the practice of predatory pricing sustained by VC money (not just at Amazon) had been nipped in the bud long ago.

Re: Up to tenth of Amazon shoppers in GB 'bribed' by sellers to offer good review

#42

Earlier quoted context omitted.

AMZN is actually not that good in much of the U.S. If you live in a ZIP code full of congressional staffers, sitcom writers or stock market analysts you get 1 day shipping with Prime. If you’re not so lucky (say you live in the same ZIP code as the warehouse) it could be 5 days. I just ordered the lens that I need to shoot volleyball games, a famous camera store can get it to me one day sooner than AMZN can despite b…

Not too long ago, my daughter at college lost her favorite headphones. For reasons not worth going into, we needed a replacement fast so I went to Amazon. I figured that Prime shipping would be able to get the kind she likes to her before I could get there myself (I was some hundreds of miles away but planning to swing by on my way home). Isn't that what I paid the subscription fee for? Well ... no go. IIRC the best…

What the US needs is a great price comparison service. That is how we get by in Sweden before and after Amazon. Google Shopping is not it.

Such a price comparison service needs a large team manually curating categories and most of all: the product metadatas. So much manual work. Yet it all made sense, even in a country of just 10M people. (The company is called Prisjakt and is now starting to go to shit for unrelated reasons.)

Re: Up to tenth of Amazon shoppers in GB 'bribed' by sellers to offer good review

#43
post #16
post #13

I’ve had offers to remove a review. Bought a highly rated kettle that broke in a couple of weeks which I returned. Left a review saying such and started to receive offers to remove the review. Started at £20 and they kept coming even though I reported them. No, I didn’t take the offer.

Why not take the money and just not remove the review?

they know where you live

Re: Up to tenth of Amazon shoppers in GB 'bribed' by sellers to offer good review

#45
I've spent a solid 10 minutes following the rabbit hole of linked studies/papers and have not found any paper or study or figure that actually makes the "up to 10%" claim like the article says. I can't even find in any of the linked papers any sort of "1,500 person survey" like the article mentions.

I started looking into it because of the weasel word "up to" in the title. "Up to" doesn't mean anything. 1% is "up to" 10%. 0.0001% is "up to" 10%.

And what do you know? When I try to dive into an article with a weasel worded title to find the actual data they're referring to, it's nowhere to be found.

Re: Up to tenth of Amazon shoppers in GB 'bribed' by sellers to offer good review

#46
I was offered $30 for a 5 star review of a digital caliper I had bought. I never review anything, but it was a good product and worth 5 stars so I took the money. The $30 was like 75% of the purchase price or something

I have otherwise ignored all bribes.

Re: Up to tenth of Amazon shoppers in GB 'bribed' by sellers to offer good review

#47

Earlier quoted context omitted.

dpreviews for photography stuff

That's just Amazon.

Used to be. Amazon threatened to shut it down and then spun it off.

I think the official reviews by professionals (very trusted) have affiliate links to AMZN but it is not hard to look up gear at B&H or Adorama.

People have asked "whatever happened to forums?" and they are alive and well at dpreview. It's a community of photographers that inspire me and help me out in a pinch. I went to a volleyball game that was a total loss for me, asked for help, and got exactly the crystalized knowledge and perspectives that I can't get from books at the library and I'm going to back with the right gear and the right tactics and turn it around.

Between the pro reviews and the contact with photographers at and beyond my level I get a clear picture of the gear and the people who are reviewing it.

On AMZN or Best Buy on the other hand I have to process reviews through this lens: you get people who leave bad reviews who just don't know what are doing or don't have the correct expectations, there was the guy who put the paper in a photo paper upside down, got an inksplosion, blamed the printer and returned. Well, I put the paper in upside down and got the same results, the difference is I knew it was my fault. There's also the strange problem that a certain fraction of certain products just aren't up to spec, circa 2008 it seemed that Sigma lenses for Canon were usually good but maybe 20% of people got a bad one.

I don't see a problem with dishonest reviews on AMZN for that kind of stuff but I find dpreview easy to parse.

Re: Up to tenth of Amazon shoppers in GB 'bribed' by sellers to offer good review

#48

This happens to me (here in California) regularly. When this happens I leave a review saying so, either on the product itself or on the seller's page. Amazon always deletes these reviews. So, Amazon knows about the practice, and approves of it. Not much you can do at that point.

You can send a photo of the bribe to amazon CS and they'll do strikes against the seller.

But Amazon don’t make this obvious or as easy as writing a review. This is an incentive mismatch at work that just happens to work in favour of Amazon and their shitty sellers… cough enshitification cough

If they actually wanted to manage the issue the option to report the product you received to CS would be right there as close to next to the leave a review button as possible.

Re: Up to tenth of Amazon shoppers in GB 'bribed' by sellers to offer good review

#49
post #16
post #13

I’ve had offers to remove a review. Bought a highly rated kettle that broke in a couple of weeks which I returned. Left a review saying such and started to receive offers to remove the review. Started at £20 and they kept coming even though I reported them. No, I didn’t take the offer.

Why not take the money and just not remove the review?

Yeah I could have, maybe should have, probably silly for not. Although I’ve done enough stupid stuff in my life to know where my line is and what is worth my time or not. This was definitely a no for me, report and move on.

Re: Up to tenth of Amazon shoppers in GB 'bribed' by sellers to offer good review

#50

I don't understand what you guys are purchasing and how the experience is so different if this is a real probability. I've had an Amazon account at this point since the late 90s, been a Prime member I think since 2004, wouldn't be surprised if I've exceeded six figures in total purchases after a quarter century considering several degrees worth of textbooks, furniture, appliances, clothing, the fact that both my fami…

This has pretty much been my experience too, although I only read the low-star and 4-star reviews, I assume everything 5-star is fake/bought (or someone that hasn't put much real thought into the review).

I suspect it largely comes down to the brands purchased, the shadier brands will be lower quality, and more likely to be underhanded, with the more respectable brands being less likely to bribe, and more likely to be 'reasonable to good' quality.

All that said, I do purchase no-name brand chinese products occasionally, but have never really had much of an issue with that other than the occasional 'didn't arrive'.

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