Live data from Hacker News

Experian fined $650K by the FTC and DOJ for spam emails with no opt out

theverge.com

41–50 of 71 posts

Re: Experian fined $650K by the FTC and DOJ for spam emails with no opt out

#41

Google take note. Those spammy "Update to your YouTube Account" advertising "new features" are going to get you in trouble and I will not shed a tear.

The new spam method is updating some random policy every 2 months and informing about the new wording

Re: Experian fined $650K by the FTC and DOJ for spam emails with no opt out

#42
post #20
post #7

A second's income shot to hell. Seriously, $650K? That's not going to stop this kind of behavior. Maybe 2 orders of magnitude more might make them sit up and take notice.

It's not just a monetary fine. There are various other requirements put on them, for example they are on the hook for additional record-keeping and compliance monitoring for 10 years, which probably means they need to be incredibly conservative about sending emails for at least that long.

Or they just won't do any of that, assuming that it will take years for the government to give them another manageable fine.

Re: Experian fined $650K by the FTC and DOJ for spam emails with no opt out

#43
They should fine them for credit triggers too, as the phone spam is atrocious. They legally sell your info and the fact you are looking for a loan to sketchy mortgage lenders who will spam you for weeks.

I know people who have experienced this firsthand, and it is terrifying. You can opt out of it, but nobody knows that until it's too late.

Re: Experian fined $650K by the FTC and DOJ for spam emails with no opt out

#44

Earlier quoted context omitted.

They can wave off fines all day. Forbid them from sending marketing emails for 24 months. See if anyone keeps their job after that.

Now I think about it, this is a much better approach than a fine. Is there a downside to this?

The downside is that there's hardly any political will in the US to regulate businesses

Re: Experian fined $650K by the FTC and DOJ for spam emails with no opt out

#46

Earlier quoted context omitted.

They can wave off fines all day. Forbid them from sending marketing emails for 24 months. See if anyone keeps their job after that.

Now I think about it, this is a much better approach than a fine. Is there a downside to this?

[dead]

Re: Experian fined $650K by the FTC and DOJ for spam emails with no opt out

#47
post #16
post #13

not only this but experian lets users sign up without confirming their email address. someone registered on MY email address and I had to spend about 7 hours on multiple phone calls over a period of 5 weeks in order to get control of an account with my email address, all to turn off their incessant spam. if you read their TOS technically you have to send a notarized letter with copy of photo ID social security number…

> if you read their TOS technically you have to send a notarized letter with copy of photo ID social security number etc. etc. but thankfully i finally reached a human with a hint of reasonability. Does that mean if someone signs you up under a false name, it's impossible to unsubscribe under the rules-as-written?

A TOS doesn't apply if you didn't sign up.

Re: Experian fined $650K by the FTC and DOJ for spam emails with no opt out

#48
post #27

I’m still bitter that a credit reporting agency let my information get stolen, then offered free credit monitoring through Experian, and Experian just seems to be using this free monitoring for upselling. Hopefully this fine exceeds the revenue they generated from all this…

Experian once stole our credit card number, and wouldn’t stop making unauthorized charges to it. Our bank was able to just block Experian, since Experian was a large percentage (“most”) of their fraud cases, and they didn’t want to pay to re-issue cards with new numbers.

Yes. This happened to me as well. I once paid them for something and realized they have been charging the card monthly silently.

Re: Experian fined $650K by the FTC and DOJ for spam emails with no opt out

#49
post #7

A second's income shot to hell. Seriously, $650K? That's not going to stop this kind of behavior. Maybe 2 orders of magnitude more might make them sit up and take notice.

$650K is like salary of a medium manager there. This should have beem $65M or so.

Re: Experian fined $650K by the FTC and DOJ for spam emails with no opt out

#50
post #36

For people cribbing about fine being too small think 100 dollar speeding fine bothers people earning 100K pa. I think it does, because fine is still lose of money no matter how small and fine also comes with further restrictions / penalties in case behavior does not change.

In this case I think it would be more like a $10 fine.
Post reply on HN