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Gandi.net updates pricing, increases rates by up to 1000%

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Re: Gandi.net updates pricing, increases rates by up to 1000%

#41
post #30
post #8

The title is a bit clickbaity. The thing most people associate Gandi with, domain name registration, is going up 25-50%. The 1000% is this: > Now, Gandi will raise the prices of the Standard mailbox plan from €0.35/month to €3.99/month per mailbox, a 1040% increase.

25-50% for domain names is too much for me, I'm switching to pork bun as my domains come up for renewal.

The pricing structure is now quite incomparable to most other registrars, e.g. .dev, .de and .cyou now all cost the same 24 Euros / year, which appears to be their new price floor now.

24 Euros for .de, one of the cheapest ccTLDs, is almost daylight robbery, IMO.

Re: Gandi.net updates pricing, increases rates by up to 1000%

#42
post #12

Whats a good alternative now, I have a few domains with them..

Lots of people on HN hate Cloudflare... but they're pretty good on prices, UI, and "just works"ness. Their support is also speedy.

What's their billing model? Can you choose "if I stuff up, my things go offline" (NearlyFreeSpeech) or is the only option "if I stuff up, I get an enormous credit card bill" (AWS)?

For business use I don't care so much about this. But for personal stuff I just can't accept unlimited liability. I would even be willing to pay a bit more for the safety.

So... I suppose my question is: what's a good option for folks who are worried about bill shock?

Re: Gandi.net updates pricing, increases rates by up to 1000%

#43
And I'd migrated almost all my domains from Network Solutions to Gandi, after NS was bought by those guys in Florida. Who's left that's good?

An appeal of Gandi is that they do not take the position that they own domains, and the registrant just rents them. Gandi used to be clearer on this. 2004 terms: "The Client owns the Domain Name registered. Gandi simply acts on the Client's behalf."[1]

That page disappeared some time prior to 2008.

Here are the terms from 2015. "You are the owner of the domain name, meaning that You are the person or the legal representative of a legal entity that has been declared as the owner of a domain name upon its registration, and visible in the public Whois database,...)."[2]

Wordier, but not too bad.

In the current version, that explicit ownership language has disappeared. There's a definition of terms that says: "Contact Owner: refers to the natural or legal person identified by the Registry as the owner of the domain name."[3] But no explicit statement of ownership. The termination clause allows Gandi to terminate only for breach of contract, not at will.

Compare Network Solutions, which is part of "Web.com":

"Registrant acknowledges and agrees that Web.com has the absolute right and power, in its sole discretion and without any liability to Registrant whatsoever, to suspend the Services, close Registrant's account, terminate provisioning of the Services, list Registrant's personal information in the WHOIS output or unmask or otherwise provide the Registrant's personal information to a claimant or other party to resolve any and all third party claims, whether threatened or made, arising out of Registrant's use of the Domain Name or the Services, or to take any other action which Web.com deems necessary, in the event that (i) the Domain Name is alleged to violate or infringe a third party's trademark, trade name, copyright interests or other legal rights of third parties; (ii) Registrant breaches any provision of this Agreement; (iii) Registrant breaches any provision of the Registrar Terms; (d) if necessary to protect the integrity and stability of the applicable Domain Name registry; (e) if necessary to comply with any applicable laws, government rules or requirements, subpoenas, court orders or requests of law enforcement; (f) if Web.com is named as a defendant in, or investigated in anticipation of, any legal or administrative proceeding arising out of Registrant's use of the Services or Domain Name; (g) if necessary to comply with ICANN's Dispute Resolution Policy or other policies promulgated by ICANN (including policies which may preclude using a service such as Private Domain Registration); (h) if necessary to avoid any financial loss or legal liability (civil or criminal) on the part of Web.com, its parent companies, subsidiaries, affiliates, shareholders, agents, officers, directors and employees; or (i) any violation of the Web.com Acceptable Use Policy."[4]

Um.

[1] https://web.archive.org/web/20041206084659/http://gandi.net/...

[2] https://web.archive.org/web/20141203012738/http://www.gandi....

[3] https://contract.gandi.net/v5/contracts/53904/DomainNameCond...

[4] https://assets.web.com/legal/English/DomainNameRegistrationS...

Re: Gandi.net updates pricing, increases rates by up to 1000%

#44
It’s 2023 and I still see lots of comments in this thread asking things “who is still good”, “who hasn’t sold out yet”, etc. etc.

How many more years need to go by before we all acknowledge the truth? We are not guaranteed fixed pricing and we do not “own” anything in this environment. Legal terms and marketing “guarantees” are all as malleable as the code that backs the product. This is a fundamental reality of working on the web. Every time I see someone angrily copy and paste a company quote of some kind, I chuckle a little because that’s someone who still believes that companies all mean what they say all the time.

Companies mean what they say today to make money today, that’s it. As soon as today’s messaging no longer satisfies the profit motive, everything changes. The most successful companies are the ones that are able to raise prices without upsetting people’s expectations.

Re: Gandi.net updates pricing, increases rates by up to 1000%

#45
post #7

Click bait title. 1000% when the real story is an increase of 3 euro? Bs, the company decided they can't discount and as long as they give enough notice I don't see a problem. > Now, Gandi will raise the prices of the Standard mailbox plan from €0.35/month to €3.99/month per mailbox, a 1040% increase. The Premium plan will go from €1.75/month to €5.99/month, a 242% increase.

I don't find the "it's only a couple of euros/dollars/pounds" argument terribly convincing. A 10x increase is a 10x increase. It adds up quickly.

Should businesses, e.g. supermarkets, raise prices by 10x for items below a certain threshold? What should that threshold be? Or, what about AWS? They charge something like $0.10/GB for egress. Should they start charging $1/GB?

I'm being frivolous of course, but I'm sure among Gandi's customers there's gotta be someone who uses a lot of mailboxes and is therefore going to be significantly impacted from this.

> as long as they give enough notice I don't see a problem

They gave a month's notice. Whether that's enough, I suppose that depends on how many "products" (domains, mailboxes, hosted sites, etc.) you'd have to migrate.

Re: Gandi.net updates pricing, increases rates by up to 1000%

#46
post #12

Whats a good alternative now, I have a few domains with them..

Lots of people on HN hate Cloudflare... but they're pretty good on prices, UI, and "just works"ness. Their support is also speedy.

Could you elaborate on Cloudflare's support? My understanding was that unless you're on a plan ($20+/mo per site) you don't get access to support at all, just community/forums.

Re: Gandi.net updates pricing, increases rates by up to 1000%

#47
post #12

Earlier quoted context omitted.

Lots of people on HN hate Cloudflare... but they're pretty good on prices, UI, and "just works"ness. Their support is also speedy.

Could you elaborate on Cloudflare's support? My understanding was that unless you're on a plan ($20+/mo per site) you don't get access to support at all, just community/forums.

I only pay them for domains, and they have my CC for Cloudflare Workers (but I've never paid them).

I ran into a few issues with their platform, once with R2 when it first rolled out, and a couple of times with domains, and once with caching not clearing.

I think I submitted my request through some form (this is a while ago, hazy) and someone always got back to me within 4 hours. I think they're supposed to get back at least 24-48 hours.

Mileage may vary, and this was a while ago, so maybe things have changed now.

Re: Gandi.net updates pricing, increases rates by up to 1000%

#48
post #12

Earlier quoted context omitted.

Lots of people on HN hate Cloudflare... but they're pretty good on prices, UI, and "just works"ness. Their support is also speedy.

What's their billing model? Can you choose "if I stuff up, my things go offline" (NearlyFreeSpeech) or is the only option "if I stuff up, I get an enormous credit card bill" (AWS)? For business use I don't care so much about this. But for personal stuff I just can't accept unlimited liability. I would even be willing to pay a bit more for the safety. So... I suppose my question is: what's a good option for folks who…

The only reason I chose them instead of AWS is bill shock. I don't run up high enough of requests to go past the free tier though so honestly... I have no idea what it's like to run a "successful" system with millions of requests a day.

But their pricing (10 million / month, +$0.50/million) is much clearer to me than the many many pages of confusing jargon on AWS, which is why I went for CF.

I've seen some horror stories, but it's been great so far. Honestly, I just don't know... but that's probably true for any host like this? (I have no idea how to run my own server, so I'm completely dependent on hosts like CF or Fly)

Re: Gandi.net updates pricing, increases rates by up to 1000%

#49
post #24
post #8

The title is a bit clickbaity. The thing most people associate Gandi with, domain name registration, is going up 25-50%. The 1000% is this: > Now, Gandi will raise the prices of the Standard mailbox plan from €0.35/month to €3.99/month per mailbox, a 1040% increase.

Yeah, that's not an unreasonable price. Just ticking off the features (which doesn't tell the whole story) Gandi's email service provides something between fastmail's $3 and $5 plans, and similar to protonmail's $3.99 plan. That €0.35/month plan was a steal. Most places don't even offer backup store-and-forward SMTP for that let alone full email hosting. Of course, now that they are pricing themselves the same as the…

Fastmail and protonmail offer a lot more than just postfix+dovecot hosting. Fastmail developed new standard, brand new webmail UI, brand new webmail client. That's a lot of added value. Protonmail is heaven for crypto nerds which has its own intrinsic value as well.

Ordinary mail hosting is nothing special. Anybody can do it with very little investments. Of course if they can charge for it, good for them. But I don't think it's fair to compare those services. It's like comparing AWS and some random VPS hosting with cpanel just because both can launch debian VPS.

Re: Gandi.net updates pricing, increases rates by up to 1000%

#50
This is why I switched all my $dayjob domains to Hover years ago. They charge 15-50USD/year depending on the TLD and its fees. No bullshit, no ads, no cross-sell, friendly Canadian support.

You get what you pay for. I want my registrar to have a sustainable business model so they don’t screw me over. A domain name is a critical SPOF for any business.

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