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Changes to Tailscale Pricing and Plans

tailscale.com

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Re: Changes to Tailscale Pricing and Plans

#41

Post by throwaway290 »

hjuutilainen wrote: post #3

I just got an email about this and here’s what they say: > Your plan is unaffected and you can continue to use the Personal Pro plan as you normally do. However, Tailscale's new Free plan includes nearly everything that Tailscale has to offer for up to 3 users on a custom domain and 100 devices. This plan may be more aligned with how you use Tailscale. Go to the Billing page in the admin console to review your option…

I think the point of free plans is that no money changes hands so there's no support or SLA, while base paid plan gets now more expensive.

So if you didn't need those, you save money now, but if you do, you have to pay up to get the same features (going from $50/year up to $200+/year if you are just using it alone). So it's not all pure altruism.

But I'm not a Tailscale user, this is just from what I see looking from outside.

Re: Changes to Tailscale Pricing and Plans

#42

Post by Patrickmi »

candiddevmike wrote: post #17

Is headscale becoming a bigger threat? Seems like they're trying to offer a better on ramp so folks don't try and self host out of the gate.

If I was a threat they wouldn’t have allowed changing of servers for their mobile app, truth is that not everyone wants to self host everything

Re: Changes to Tailscale Pricing and Plans

#43

Post by piger »

morley wrote: post #13

I see a lot of love for Tailscale, but I'm curious what people use Tailscale for? Is it mostly to access services running on an internal network? Do you use it for work or for fun? The use case I can see is streaming from my personal Plex server from anywhere outside my home, but maybe I'm not thinking big enough.

I don’t have space for servers at home, so I use Tailscale to expand my home lab with a couple of VPS; the nice thing is that I can just block all ingress traffic in my provider’s control panel (Hetzner in my case) and just use these machines as they were part of my LAN, and I don’t have to worry about things like Docker exposing stuff to the public internet

Re: Changes to Tailscale Pricing and Plans

#45

Post by xeonmc »

xena wrote: post #22
morley wrote: post #13

I see a lot of love for Tailscale, but I'm curious what people use Tailscale for? Is it mostly to access services running on an internal network? Do you use it for work or for fun? The use case I can see is streaming from my personal Plex server from anywhere outside my home, but maybe I'm not thinking big enough.

Tailscalar here. One of the main things I use Tailscale for is accessing my development box from anywhere in the world. I can't really develop on Windows so I'm used to ssh-ing into a NixOS machine that runs all my compilers. Tailscale makes accessing it so easy that I can just leave hundreds of emacs buffers open in various tmux panes and reconnect back when I want to do development again. I also run some internal s…

Speaking of Funnel, a holy grail use case is to be able to host one-off game sessions to an untrusted stranger who do would not trust this "Tell-scale thing" you require him to install or register an account for. Most frequently these kinds of spontaneous interaction happens over Discord, where perhaps you want to quickly show someone what you're building in Minecraft and have him make some suggestions in-game or something. Is there any possibility that Tailscale can improve on reducing friction for some of these more "social" use cases where the target demographic is not tech-savvy and distrustful?

Re: Changes to Tailscale Pricing and Plans

#46

Post by skrebbel »

modernpacifist wrote: post #29
morley wrote: post #13

I see a lot of love for Tailscale, but I'm curious what people use Tailscale for? Is it mostly to access services running on an internal network? Do you use it for work or for fun? The use case I can see is streaming from my personal Plex server from anywhere outside my home, but maybe I'm not thinking big enough.

- Entire site-to-site tunneling/routing. I didn't have to do anything for my parents I just dropped a subnet router at their place. - Access my services/servers at home from anywhere in the world. Friendly mobile apps as well that allow the same. - In cloud environments (for work and fun), don't even bother provisioning public IPs and having to deal with those firewall rules, just use Tailscale - https://tailscale.co…

> Entire site-to-site tunneling/routing. I didn't have to do anything for my parents I just dropped a subnet router at their place.

Can you elaborate? What do your parents need tailscale for? I mean my parents have internet purely by the telco dropping a router at their place and it just works, what is my family missing?

Re: Changes to Tailscale Pricing and Plans

#48

Post by candiddevmike »

raggi wrote: post #36
candiddevmike wrote: post #17

Is headscale becoming a bigger threat? Seems like they're trying to offer a better on ramp so folks don't try and self host out of the gate.

TL;DR Headscale is great, and we love it. Full details here: https://tailscale.com/blog/opensource/

> Instead, we hope that by being transparent about our security practices and helping ensure that Headscale remains compatible with Tailscale, you will either use Tailscale, or host Headscale for your own personal needs.

You love Headscale for personal use? What would you say to someone looking at Headscale for their business over Tailscale?

Re: Changes to Tailscale Pricing and Plans

#49

Post by wpietri »

This part is amazing:

> we’ll bill you retrospectively each month for the number of users who actively used Tailscale [...] More importantly, it aligns our incentives. [..] With this change, we don’t get paid for a user in your tailnet until that user is getting value from Tailscale. That means it’s not just our job to sell seats, but to help you succeed.

Trust is one of the most valuable things in a brand seeking long-term relationships. But so many brands optimize for short-term metrics in ways that damage trust. E.g., places that make it much harder to close an account than open one. (NYT, GFY.) One I really dislike is subscription-based businesses that care more about getting signups than delivering value. It has made me deeply suspicious of joining anything with a subscription model. [1]

So I'm very glad to see Tailscale, whose product is great, taking such a thoughtful approach here. I think it's especially important for them, as trust is deeply necessary for them to succeed. I hope some other people learn lessons! E.g., I'd sign up for more streaming subscriptions if I were sure they'd not bill me a month where I didn't watch anything.

[1] And I'm apparently not the only one: https://www.wsj.com/articles/people-are-sick-and-tired-of-al...

Re: Changes to Tailscale Pricing and Plans

#50

Post by is_true »

hjuutilainen wrote: post #3

I just got an email about this and here’s what they say: > Your plan is unaffected and you can continue to use the Personal Pro plan as you normally do. However, Tailscale's new Free plan includes nearly everything that Tailscale has to offer for up to 3 users on a custom domain and 100 devices. This plan may be more aligned with how you use Tailscale. Go to the Billing page in the admin console to review your option…

I just got the opposite treatment from another service a couple of days ago. The API endpoints failed silently without an error, and when I logged in on the dashboard it said that my current plan was replaced. They didn't even sent an email.
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