> Many companies and tools are built on and rely on this API for their product & daily operations. Hopefully not their entire product. The first rule is don't build your company on the back of another, but I think the most important part is that if you do use another company, make sure you're fine if they disappear one day. The last time Facebook made major changes (ostensibly as a response to the Cambridge Analytica…
Tell HN: Instagram's API has broken, support tickets ignored, status page green
41–50 of 85 posts
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#42Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#43Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#44> Many companies and tools are built on and rely on this API for their product & daily operations. Hopefully not their entire product. The first rule is don't build your company on the back of another, but I think the most important part is that if you do use another company, make sure you're fine if they disappear one day. The last time Facebook made major changes (ostensibly as a response to the Cambridge Analytica…
I do not understand how the idea of not building a company on the back of another is possible. We rely on other companies for deployments, hosting, reporting, monitoring, payments, billing and security etc. Some may be less critical than others but how can you avoid your reliance on other companies at all?
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#45Instagram’s API tokens constantly expire for me regardless of whether they’re supposed to be “long-lived” or not. They last like 90 days which is super annoying.
You need to keep using the tokens for them to remain valid. Have a daily job that fetches the users basic profile info like /accounts/me to keep them valid
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#46> Many companies and tools are built on and rely on this API for their product & daily operations. Hopefully not their entire product. The first rule is don't build your company on the back of another, but I think the most important part is that if you do use another company, make sure you're fine if they disappear one day. The last time Facebook made major changes (ostensibly as a response to the Cambridge Analytica…
Sorry but APIs aren't meant to be broken at anytime. That's what they are for. That is the unwritten part of the so called contracts/agreements. I do not understand how the idea of not building a company on the back of another is possible. We rely on other companies for deployments, hosting, reporting, monitoring, payments, billing and security etc. Some may be less critical than others but how can you avoid your rel…
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#47Earlier quoted context omitted.
Sorry but APIs aren't meant to be broken at anytime. That's what they are for. That is the unwritten part of the so called contracts/agreements. I do not understand how the idea of not building a company on the back of another is possible. We rely on other companies for deployments, hosting, reporting, monitoring, payments, billing and security etc. Some may be less critical than others but how can you avoid your rel…
Ensure you have a backup supplier that you can switch to.
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#48> Many companies and tools are built on and rely on this API for their product & daily operations. Hopefully not their entire product. The first rule is don't build your company on the back of another, but I think the most important part is that if you do use another company, make sure you're fine if they disappear one day. The last time Facebook made major changes (ostensibly as a response to the Cambridge Analytica…
Sorry but APIs aren't meant to be broken at anytime. That's what they are for. That is the unwritten part of the so called contracts/agreements. I do not understand how the idea of not building a company on the back of another is possible. We rely on other companies for deployments, hosting, reporting, monitoring, payments, billing and security etc. Some may be less critical than others but how can you avoid your rel…
If your payment provider stops offering payments, it’s annoying but not existential. If your whole business is reselling a single artist and they die or switch to a different gallery, you’re done.
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#49> Many companies and tools are built on and rely on this API for their product & daily operations. Hopefully not their entire product. The first rule is don't build your company on the back of another, but I think the most important part is that if you do use another company, make sure you're fine if they disappear one day. The last time Facebook made major changes (ostensibly as a response to the Cambridge Analytica…
Sorry but APIs aren't meant to be broken at anytime. That's what they are for. That is the unwritten part of the so called contracts/agreements. I do not understand how the idea of not building a company on the back of another is possible. We rely on other companies for deployments, hosting, reporting, monitoring, payments, billing and security etc. Some may be less critical than others but how can you avoid your rel…
Re: Tell HN: Instagram's API has broken, support tickets ignored, status page green
#50Earlier quoted context omitted.
this is easy to say as a comment on HN but unavoidable to a large degree for businesses in the marketing and social media space.
That is a risk of doing business. If they don't anticipate this kind of thing and build contingencies around it, they are simply bad at business. "Free market for thee, but not for me" is not a strong argument in any context.