Live data from Hacker News

Tell HN: Microsoft classifies own emails as junk

news.ycombinator.com

41–50 of 140 posts

Re: Tell HN: Microsoft classifies own emails as junk

#41
It would seem they actually do whitelist some of their own stuff - specifically those weird "Microsoft Viva" emails that Outlook users get.

A year or two ago, I did get Outlook to classify those emails as "Junk" automatically, by repeatedly reporting them - but then something changed, and after that they never were marked as "junk" again - no matter how often I do report them.

Re: Tell HN: Microsoft classifies own emails as junk

#42
post #37

Earlier quoted context omitted.

They both work for and represent/is represented by the same company though.

The company is the same, but the people are not. There's a lot of people working at Microsoft. Different departments, even different teams, can have completely different approaches.

Sure, but I would still feel angry towards people who work for unethical companies even though they "just" work in the accounting department.

Same here, just because you work in a different team doesn't mean people won't associate you with the rest of the crap the very same company puts out.

Re: Tell HN: Microsoft classifies own emails as junk

#43

Earlier quoted context omitted.

Sometimes I wonder if there is some kind of upside down "virtue signalling" going on. Ads in the Start Menu might not make a lot of money but investors might be impressed that Microsoft is at least trying to make a few more cents here and there. I wonder if Amazon treats employees so poorly not because this is good for business but because it helps Wall Street accept Amazon's loss-making habits (at least they aren't…

So "vice signalling", maybe?

That needs to be a thing.

Re: Tell HN: Microsoft classifies own emails as junk

#44

Mentioned before in another thread. Google workspace flagged an email from Google domains as spam. And it wasn't even a marketing email from them. It was a reminder that I had a .dev domain about to be renewed. I guess that's what happens when you're just too big. And I don't blame the Gmail team. Google has probably launched and killed a thousand products with a thousand domains so curating that whitelist is probabl…

The specific emails that were marked for me were also reminders about a subscription. Interesting!

Maybe all these new AI aren't that smart after all. I just checked and in my case the email was coming from domains-noreply@google.com so you'd think that Gmail is smart enough to not flag as spam an email from google.com and yet...

Re: Tell HN: Microsoft classifies own emails as junk

#45

Mentioned before in another thread. Google workspace flagged an email from Google domains as spam. And it wasn't even a marketing email from them. It was a reminder that I had a .dev domain about to be renewed. I guess that's what happens when you're just too big. And I don't blame the Gmail team. Google has probably launched and killed a thousand products with a thousand domains so curating that whitelist is probabl…

The specific emails that were marked for me were also reminders about a subscription. Interesting!

Must be a common phishing scam.

"Your domain is about to expire, enter your Google username and password to renew it!"

If it was me, I'd pattern those emails to be exactly like the real ones. So then the real ones might get flagged by the spam filters too. You'd think they'd check who's sending them though (origin server)...

Re: Tell HN: Microsoft classifies own emails as junk

#46

After failed Sears and Roebucks, I think Microsoft is the #2 company of all time for "the right hand doesn't know what the left is doing." It's notorious that they have a hard time replicating products that competitors make look simple: look how the Steam store really works for for games, or how Dropbox works so much better than Onedrive.

No, literally every large company with a wide variety of products is like that.

It's a fundamental problem of organizations operating across a wide variety of domains, because communication doesn't scale.

Re: Tell HN: Microsoft classifies own emails as junk

#47
post #9

The fact that Microsoft doesn't just whitelist their own domains speaks to their commitment to strict security measures and good engineering culture. Special cases aren't special enough to break the rules.

You'd think that they'd have a non-domain-based way to do it, like cryptographically signing their own damn emails with a key embedded in outlook or something.
Post reply on HN