Live data from Hacker News

Threeuk is blocking Tutanota

tutanota.com

41–50 of 177 posts

Re: Threeuk is blocking Tutanota

#41

Slightly off topic, but I was with Three UK for a while. Reception was universally terrible, and trying to use mobile data was a joke. This was in a small urban centre... called London. Would never, ever touch them again. Back on topic, it seems that they are not using Bluecoat/Symantec Site review (which I suspect other providers do), which has the domain categorised correctly: https://sitereview.bluecoat.com/#/look…

I had them in Ireland. They were horrible. First there was a stupid internet filtering proxy supposedly blocking erotic content but actually blocking a lot more, breaking many websites and forums, VPNs, etc. And also making internet access really slow. The only way to come off this was to ID at the store. This was not a legal requirement in Ireland and only three was doing this crap. All the others just give full int…

If you're on Tesco Mobile in Ireland, you're on Three! They're just an MVNO.

Re: Threeuk is blocking Tutanota

#42
I can access Tutanota on Three UK, even with the filter enabled.

When this blew up last Friday[0], Three's response was, paraphrased, "you contacted the wrong department, here's how to contact the correct department. Their turnaround time is three business days."

Here we are three business days later, and it works for me.

This seems a bit overwrought?

(Content filters are an issue, but they're mandated by the UK government for large ISPs. All major mobile providers in the UK block by default. In an environment like that, false positives are going to happen; I'm not sure how this could have worked better in practice, so long as ISP-level blocking exists at all.)

[0]: https://news.ycombinator.com/item?id=33981873

Re: Threeuk is blocking Tutanota

#43
Three is quite a bad network in general. I can barely get any signal in my estate. Ironically, when walking around city centre, I have full bars but rarely ever an actual Internet connection. Their links seem to be universally overloaded.

Re: Threeuk is blocking Tutanota

#44

Earlier quoted context omitted.

I had them in Ireland. They were horrible. First there was a stupid internet filtering proxy supposedly blocking erotic content but actually blocking a lot more, breaking many websites and forums, VPNs, etc. And also making internet access really slow. The only way to come off this was to ID at the store. This was not a legal requirement in Ireland and only three was doing this crap. All the others just give full int…

If you're on Tesco Mobile in Ireland, you're on Three! They're just an MVNO.

I know. They are now but at the time they were not. Tesco mobile was on O2 (also as MVNO). I think I heard Three and O2 have merged since then or something. Or was it Three and Meteor? I don't live in Ireland anymore so I don't really follow it.

Tesco mobile didn't do any of three's skullduggery though. No filtering and their support was excellent. You could even write to them directly on boards.ie (which is itself a great phenomenon I wish more countries had). And three's network itself isn't bad. It's just the people running it.

I meant I don't want to deal with a company managed by Hutchinson again, AFAIK in the case of tesco mobile they just manage the underlying network.

Re: Threeuk is blocking Tutanota

#45
post #6
post #3

The same privacy preserving features of Tutanota enjoyed by privacy conscious individuals, make it ideal for fraudsters. We experience a large number of fraudulent ecommerce orders using Tutanota email domains. I'm not shocked to think that this could be an example of an algorithm gone awry based on the signals it received.

It is not the job of an ISP to decide what is fraudulent and what is not. They should be a dumb pipe between services and people.

It shouldn't be the role of the ISP, but in the UK content blocking is legally mandated. E.g., "The Digital Economy Act 2017 placed the requirement for ISP filtering into law and introduced a requirement for ISPs to block pornographic sites with inadequate age verification." https://en.wikipedia.org/wiki/Web_blocking_in_the_United_Kin...

Re: Threeuk is blocking Tutanota

#46

Interestingly, ThreeIE doesn't block them. And I'm fairly happy with them (>1Gbit/s on 5G still blows my mind), except for when I'm travelling to London and have to roam on 3 UK (I agree it sucks)

Out of curiosity, do the UK content blocks apply to people roaming with a foreign sim? I'm also on three ie, just haven't been to the UK in ages.

Generally no. Roaming data sessions are tunnelled back to the host provider.

Re: Threeuk is blocking Tutanota

#47

Slightly off topic, but I was with Three UK for a while. Reception was universally terrible, and trying to use mobile data was a joke. This was in a small urban centre... called London. Would never, ever touch them again. Back on topic, it seems that they are not using Bluecoat/Symantec Site review (which I suspect other providers do), which has the domain categorised correctly: https://sitereview.bluecoat.com/#/look…

Over the last 10 years I've used Three a few times for a short while but their reception where I am (in London) has always been awful. However, most recently I tried their 5G home broadband. It worked pretty well but I found a much better deal with Virgin Media so I tried to cancel under their 30 day "money back guarantee" and I've never had such a headache. Their store staff repeatedly lied to my face that it didn't exist (it's still advertised on their website today) and their call-centre staff would hang up on me. Thankfully their Twitter support staff were fantastic and sorted it for me but they could only do so by raising a complaint for me. The whole thing took three months.

What a useless, broken company, AVOID. Incidentally I hear Virgin Media are similarly awful when it comes to customer service.

Re: Threeuk is blocking Tutanota

#49
post #6

Earlier quoted context omitted.

It is not the job of an ISP to decide what is fraudulent and what is not. They should be a dumb pipe between services and people.

It shouldn't be the role of the ISP, but in the UK content blocking is legally mandated. E.g., "The Digital Economy Act 2017 placed the requirement for ISP filtering into law and introduced a requirement for ISPs to block pornographic sites with inadequate age verification." https://en.wikipedia.org/wiki/Web_blocking_in_the_United_Kin...

No post body was provided.

Re: Threeuk is blocking Tutanota

#50

Earlier quoted context omitted.

I had them in Ireland. They were horrible. First there was a stupid internet filtering proxy supposedly blocking erotic content but actually blocking a lot more, breaking many websites and forums, VPNs, etc. And also making internet access really slow. The only way to come off this was to ID at the store. This was not a legal requirement in Ireland and only three was doing this crap. All the others just give full int…

If you're on Tesco Mobile in Ireland, you're on Three! They're just an MVNO.

[deleted]
Post reply on HN