Even if its hard, your business should have a strategy for coming back up when a critical vendor cancels your account.
Not being able to survive a cloud vendor cancelling you is the 21st century equivalent of not having any backups.
Warning – Google suspended GCP services for 'verification', lost my business
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Re: Warning – Google suspended GCP services for 'verification', lost my business
#42I think this is to be expected(sooner or later) for small businesses dealing with "big tech".
You are just a small number in an ocean of "users" so suspending you is really no different than suspending your twitter account. Start taking some responsability folks! Let's stop feeding these walled gardens!
Re: Warning – Google suspended GCP services for 'verification', lost my business
#43> I feel like I'm a man with literally nothing to lose and I can't live with myself anymore.
Dude, I know the pain, but it's only money. Life goes on. If anything, now it should be your mission to stick it to the faceless corporation, not to give in to dark thoughts.
Re: Warning – Google suspended GCP services for 'verification', lost my business
#44Earlier quoted context omitted.
Why does what the apps do matter? The dude has software that puts the sushi on the table and google peed all over the table.
I want to know what the ban was for. What if the ban was due to a crypto mining operation? All I am asking for is a little more context before pointing any fingers.
One of the apps by this developer: https://apps.apple.com/us/app/cuff-video-chat-make-friends/i...
Re: Warning – Google suspended GCP services for 'verification', lost my business
#45Hi, I am sorry that this is happening to you. Please send me your info to my corp email - rygar@google.com - I'll do my best to help.
Re: Warning – Google suspended GCP services for 'verification', lost my business
#46Google locked our company out of using our own domain on Google Workspaces because a former employee had signed up for a Workspace account using our domain, and we had no way to recover it. We literally manage our domain in GCP but they wouldn't accept that we own our own domain and thus won't let us use our domain with Workspaces, which screws you out of a lot of Google functionality. Never seen a company that was t…
It's now a matter of when we all move to AWS and Azure, not if.
If you really think that the "grass is greener on the other side"...
No, the real solution is to stay away from Big Tech and cloud in general.
Re: Warning – Google suspended GCP services for 'verification', lost my business
#47Same thing happened to me: “suspended, need extra verification” after YEARS of the account existing just fine. Nothing helped. Not doing what they asked (multiple photos of photo id), not emailing, nor calling support. I ended up calling an ex-coworker who still worked at google. He sent an internal email. It was resolved the same day. I never found out what the issue was. Don’t use google for anything you care about…
That doesn't always work, (following anecdote is not about google cloud): someone I know lives in a street that's egregiously and very obviously broken on google maps (whole network of streets mapped with the same name, private pathways mapped as public streets, whole bunch of repeated door numbers, etc) and since everyone trusts google maps for everything this has caused a bunch of serious issues for the person as they interact with businesses and even government. Any attempts to get this fixed through the normal process get ignored (I have personally tried, several years ago, twice).
Over the years I asked two different friends at Google for help, one of whom was management. They were baffled when the internal message thing yielded no results either. There doesn't seem to be any process for getting certain types of issues resolved at google.
My point is that google can ruin people's lives even if the victims aren't the ones using it. Gmail blocking inbound mail is another example - if gmail decides to block your service, everyone will blame you, and there's nothing you can do about it other than wait.
Re: Warning – Google suspended GCP services for 'verification', lost my business
#48Google locked our company out of using our own domain on Google Workspaces because a former employee had signed up for a Workspace account using our domain, and we had no way to recover it. We literally manage our domain in GCP but they wouldn't accept that we own our own domain and thus won't let us use our domain with Workspaces, which screws you out of a lot of Google functionality. Never seen a company that was t…
Sorry to hear that happened to you. They do lock out domains that were previously registered and still active from being re-registered [that's happened to me too]. Their Support should have offered you to contest and take over. It's not immediate [takes several days to go through the process and the departed employee will delay things] but if you can demonstrate positive DNS record control and go through the motions with support it does get done and you gain control. If they didn't offer it to you over support, try asking for it [if you are still wanting to go ahead with it]. It's not great speed but it also serves to protect you should someone else at the company decides to impersonate you and recreate the domain.
Best of luck!
Re: Warning – Google suspended GCP services for 'verification', lost my business
#49Earlier quoted context omitted.
Microsoft and Amazon both have this amazing feature called “customer service”, and I’ve used them many times. It’s not sexy but it works.
Have the same experience with AWS, the customer service is nice and I always felt like I’m talking to a human and not a bot like with Google. Google is just the worst nightmare for developers
dvery time the Google Cloud sales people contact me to try to increase my enterprise's use of GCP, I tell them this over and over. I don't want to give my money to Google if AWS does a much better job of customer support. And we're serious: we use all 3 clouds, we have TAMs in each of them, and a direct line to senior leadership.
I used to work for Google and then left for a startup; the sales people kept calling and saying "Urs wants to talk to the CEO" and I'd say: "the CEO hired me to negotiate our cloud deal. We considered GCP but AWS made a far better offer. Urs can call me and we can discuss the limitations of GCP". (I know Urs; I'm the one on stage with him when GCE was launched, running the demo). He never did call and we never gave them our business.
(BTW, my first question for Urs was going to be "why did you defend killing Google Reader? That strongly affected my interest in buying Google products." :)
Re: Warning – Google suspended GCP services for 'verification', lost my business
#50Conversation in this user's comment history. Sounds like he knew the risk he was taking and knew what he'd need to do if it came to that.
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alirsgp on Oct 24, 2021 | parent | context | prev | next [–] | on: 5 side projects in 6 years, earning $0
I've published ~20 iOS apps. Only 4 make money, but they allowed me to reach financial independence and never have to work for someone gain at the age of 24.
krater23 on Oct 25, 2021 | parent | prev | next [–]
What's when your apps are removed from Apple for any reason? Do you have enough money to live without this income? Or do you need then just start over again?
alirsgp on Oct 26, 2021 | root | parent | prev | next [–]
I'd have ~2 years and not hurting my lifestyle. Hopefully it doesn't come to that, but I can get a job if needed