41–50 of 102 posts
Somewhat unrelated, but I've found it really difficult to stop a recurring payment with Stripe. A company which has shut (website down and email unresponsive) keeps trying to charge 299 bucks on my card via stripe. No way to stop it either, if the client website is down. Ripe for failed founders to exploit
This was inevitable. App marketplaces are great all around. Great for users - more functionality. Great for partners - easy access to distribution/users. Great for the marketplace owner - improve your product, while adding network effects that deepen your moat against competitors.
The question is often how closely they let apps compete with them. Ie, can I roll out a (cheaper) invoicing solution with for example a $5/invoice cap. Quickbooks et al do allow this. Some players do not like that.
We (Render) are a featured app in the marketplace [1]; the app lets you run real time queries against your Stripe data in a fully-managed PostgreSQL database that's always in sync. Happy to answer questions about our experience building it! [1] https://marketplace.stripe.com/apps/render-sql
Earlier quoted context omitted.
Lot of the companies featured in the marketplace is what I'm referring to I don't think its esoteric knowledge of those points you listed. But I'm sure you been paying attention to the markets....
> Lot of the companies featured in the marketplace is what I'm referring... This isn't actually what you said in your original post, but sure, let's breakdown this too. Under "Featured apps" there's Mailchimp, Dropbox, Google Drive, Bench Accounting, Ramp, and Render. Dropbox is the only one I recognize as a YC company. I pay attention to a lot of things. What do you pay attention to?
Somewhat unrelated, but I've found it really difficult to stop a recurring payment with Stripe. A company which has shut (website down and email unresponsive) keeps trying to charge 299 bucks on my card via stripe. No way to stop it either, if the client website is down. Ripe for failed founders to exploit
At one point I asked the customer rep if there was any way to rid myself of this nuisance other than completely closing my account. She responded with the normal "that's your decision, blah, blah, blah...", but I was legitimately asking, not threatening.
I think I said something like: "No, let me be clear: I don't want to close the account. I just don't want to deal with this every six months either. I'm seriously asking if this is the only other recourse because it seems we've tried everything else."
It did get resolved eventually. It was also for a trivial amount so nothing like what you're looking at. It was still very annoying though.
seems like a lot of YC IPO companies are struggling to keep their share prices afloat and this seems like something to send more paying customers to its network of YC backed businesses. ex) Docusign is down by at least 80%
YC has no real clout anymore.
Somewhat unrelated, but I've found it really difficult to stop a recurring payment with Stripe. A company which has shut (website down and email unresponsive) keeps trying to charge 299 bucks on my card via stripe. No way to stop it either, if the client website is down. Ripe for failed founders to exploit
Could you email me at edwin@stripe.com? Would like to see what's going on here and stop the payments. (We stop recurring payments when a business shuts down their Stripe account.)
My business uses Payment links and a customer asked to cancel their subscription. Of course I canceled it but I stopped to think what would happen if I was hit by a bus. Is there no other option but a chargeback if a subscription does not have a cancel option?
Ok - so asking the inevitable question - what is the one thing Stripe does not provide that you want to build / have someone build for you?
Easy way to create a recurring subscription based on a one-off price, currency and product description (just so this is still recognised as recurring revenue).
Recurring subscriptions that automatically pause and remind me 30/60 days before renewal so I can reach out to the customer and get a new purchase order.
Customer templates - Many customers purchase through resellers, so having templates for different resellers would accelerate the process to add new customers with the same bill-to but different ship-to.
Dashboard with upcoming renewals for annual subscriptions.
Saved export settings (columns) for payouts, so I can export these each month for my accountant.
Earlier quoted context omitted.
The question is often how closely they let apps compete with them. Ie, can I roll out a (cheaper) invoicing solution with for example a $5/invoice cap. Quickbooks et al do allow this. Some players do not like that.
If history is any indicator, Stripe can always Sherlock the service and build a better native feature.