41–50 of 221 posts
Jabra Elite2 40 for example looked almost perfect, but was almost unusable on Linux/without their custom software.
Earlier quoted context omitted.
This fails at the “call them up” step. Nobody you get on the phone is going to understand or care about any of this.
You don't tell them it's Android-x86 until you get escalated, I suppose.
I'm currently struggling to find usable bluetooth earbuds. One pair that I found comes flying out of my ears when I moved my head at all. Another is dangerously loud even on the lowest volume setting. The third came with a nonstandard (and therefore essentially useless) charger. It really seems like the entire market is flooded with garbage.
Earlier quoted context omitted.
So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth? I don’t see how that will fly. The obvious reason for doing this kind of thing is their target market & 99.9% of sales are to people using them with phones, so Jabra has no business reason to spend money providing customer support for PC interoperability.
> So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth? It actually is. If you use either the Bluetooth patents or trademarks (e.g. logos and names), not only you must pass a certification that ensures this, you must also "maintain a level of quality that meets or exceeds industry standards", and this evidently doesn't.
Why is this submission 2x as wide as the comments? (I’m on mobile Safari)
My last email to Jabra was ignored:
The message that computers are not supported devices on the Jabra Elite 85h was a very upsetting response to receive, so I didn't respond for quite a while. It's quite frustrating to hear that expensive bluetooth headphones designed to connect to 8 devices are not meant to work with computers. If that were the case, I would expect the Jabra site to say that computers are not supported in BIG letters, as I imagine a lot of people, like me, would expect their computer to be one of those 8 devices.
However, this statement about computers not being supported cannot be true. On the Jabra site for this product, it says: "no need to plug your headphones into your computer." It also has a picture of the product beside a Macbook. I've included screen shots of the product page that show these two points that clearly indicate computers are supported. I've heard this issue of the Elite 85h not being compatible with computers before from Jabra support, but it seems so implausible that Jabra would make bluetooth headphones that don't support computers, and equally implausible that they would mislead people into buying them on their site by suggesting that computers are supported if they are not.
I'm still hoping to get solutions to all the problems I'm having connecting my Jabra Elite 85h to my MacBook Air. Currently it's unusable and I'm going to have to buy another headset to replace them, which is much more wasteful than I would like.
There's always the slight possibility that this might be a bug in the macOS Monterey bluetooth stack ? Hardware interoperability is quite complicated, but the device did work with the previous version of macOS (presumably the one Jabra had to test before shipping).
My Jabra Elite 85h over-ear headphones suffer from the same issue. These are Wirecutter's suggested Bluetooth headphones, which is why I bought them. I wonder if they still would be if it was widely known that these headphones are not meant to be used with computers.
I stopped trusting Wirecutter a long time ago when they "recommended" powerline adapters that sucked. After buying some and doing my own testing I realized the whole product category sucks unless you're super desperate with no other options.
Of course instead of saying that Wirecutter happily gives the best piece of garbage 8 or 9 stars. That's the problem with affiliate marketing blogs like Wirecutter. They'll happily do relative rankings of pure crap if it means you'll buy something for them to get the affiliate revenue.
We need a new generation of review sites and reviewers.