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Incident report: Spotify outage on March 8

engineering.atspotify.com

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Re: Incident report: Spotify outage on March 8

#41
post #25
post #7

Earlier quoted context omitted.

> lossless and Dolby Atmos sound quality General headphone recommendation? Best I have is an MDR-7506 but I don't think it's meant for listening rather producing.

I use these for both without issue.

It is nice for being able to pick out specific sound, it's very clear. The downside I think about is the treble/how "too loud" the highs are sometimes.

Re: Incident report: Spotify outage on March 8

#42

Earlier quoted context omitted.

Reminder that Apple pays artists better too (average penny per stream over Spotify's average 3-4 tenths of a penny per stream). And that Spotify is led by people who think artists who want that level of compensation are "entitled": https://www.digitalmusicnews.com/2021/06/29/spotify-executiv...

But its not like Spotify is making billions off the artists. They barely break even. Their margins are very very tiny in the first place. Obviously Apple can afford to pay a lot lot more. Now obviously you can say that if they can't afford it they shouldn't be in business, but you can say the exact same for the record labels/artists. They can just pull their songs from Spotify.

Labels are their own problem for sure, and Apple has advantages over Spotify (I'd guess they mostly come from the fact that Apple can run its digital distribution infrastructure at a profit even without music altogether).

I don't have any sympathy for Spotify, though. No one has done more than they have to create the price point expectations for products like theirs. They should have known it wasn't enough. They probably did know and like most growth phase startups simply decided to care until later if ever, and any negative enduring impacts on artists be damned.

Re: Incident report: Spotify outage on March 8

#43
post #29

Just a reminder that downloaded audio files work offline, can have very high or lossless quality not restricted by bandwidth, have a concept of ‘ownership’ with no DRM, don’t have ads or tries to sell your data (though voluntarily contributing to ListenBrainz is admirable), don’t require a monthly fee, and if bought legally gives a bigger slice of the money pie to artists. Also podcasts are just RSS audio.

According to Last.fm I’ve listened to 156k songs from 16k artists (35k albums) over a little less than 10 years. Last time I bought music it was on iTunes and the lowest price was €0.79 per song. That would be a total of €123k.

Over the same period, I gave exactly €1200.93 to Spotify [1].

[1] note: it’s a pure coincidence that this is ~ €10 * 12 months * 10 years; the price has not always been the same.

Re: Incident report: Spotify outage on March 8

#44

Earlier quoted context omitted.

> Apple Music is just so increadibly bad UX wise. Is it? When I switched to Apple Music I didn't find it remarkably better or worse then anything else I've used (including Spotify). Reviews ( https://www.pcmag.com/reviews/apple-music ) don't mention any UX issues either. If you know of any substantive commentary on this I'd appreciate a link.

It is. In my personal experience: - On Mac, Apple Music will just consistently stop playing audio. Force quitting & restarting fixes it. - On iOS, the app is prone to crashing more than any iOS app I've seen. It's not horrible (I very rarely see crashing period), but it's far more than 3rd party apps or even Apple's own set. - On iOS and on a weak connection, Music will not play even if it is downloaded. I suspect it…

Anecdotal, purely in my personal experience I have never once ever had Apple Music crash on any of my devices. This is across multiple generations of MacBooks, iPhone, and including CarPlay. Nor have I ever had it just stop playing music. Strange.

Re: Incident report: Spotify outage on March 8

#45
post #9
post #3

Just here to share that if you haven't tried Apple Music for its lossless and Dolby Atmos sound quality then you really, really, should. Apple Music does not have a great UI but it is definitely worth the trade off. Tidal sounds great, but they make you pay extra for lossless and have a smaller catalogue.

If you can consistently tell the difference between Spotify Premium's 320kbps and Apple Music's lossless, I am very impressed. Most folks reading this won't be able to. Having used both, I'm now happily paying for Spotify to avoid using the train wreck that is the Apple Music app. It is a true shame what Apple has done to iTunes.

I think it’s less the lossless than the higher bit depth & Atmos adding extra channels.

Re: Incident report: Spotify outage on March 8

#46

Over the past year I've taken to just buying my music and using plex/plexamp for the streaming convenience. I'd have a hard time going back to other streaming services after getting used to the convenience of having control over the entire chain. Buying music also serves as a nice way to spend digital credit from Amazon. It ends up costing me about as much as streaming.

> getting used to the convenience of having control over the entire chain

What convenience is that? How do you consider that your setup is in anyway more convenient that opening the Spotify app and listening to basically anything?

If you are into very niche music or something maybe, but it's pretty hard to beat just clicking "play". Now if you said you simply pirate the songs I could see the convenience of saving money, but in your case you buy the music anyway?

Re: Incident report: Spotify outage on March 8

#47
post #10
post #3

Just here to share that if you haven't tried Apple Music for its lossless and Dolby Atmos sound quality then you really, really, should. Apple Music does not have a great UI but it is definitely worth the trade off. Tidal sounds great, but they make you pay extra for lossless and have a smaller catalogue.

I switched to Apple Music from Spotify just because I don't like podcasts mixed in with my music, and UI that constantly advertises their podcasts side. The improved sound quality on Apple Music is a major benefit, and I was able to add all my music that isn't in their library (and sync across devices). I also love that upcoming albums that drip feed new tracks aren't categorized as EPs like Spotify does it. I can vi…

Might I recommend you check out the Cider client? I've been using it for a while and its pretty decent.

Re: Incident report: Spotify outage on March 8

#48
post #2

> On March 8, Google Cloud Traffic Director experienced an outage. This in coordination with a bug in a client (gRPC) library caused the Spotify outage that affected many of our users: if you were logged out of a Spotify app, you were unable to log back in.

But they don’t explain why I was logged out. I did not log out myself. Or is this “logged out” in the sense that I did not have their app active at the time of the disruption?

Maybe some token expired and could not be renewed. They also mentioned a bug on a client grpc library.

Re: Incident report: Spotify outage on March 8

#49

Earlier quoted context omitted.

> Apple Music is just so increadibly bad UX wise. Is it? When I switched to Apple Music I didn't find it remarkably better or worse then anything else I've used (including Spotify). Reviews ( https://www.pcmag.com/reviews/apple-music ) don't mention any UX issues either. If you know of any substantive commentary on this I'd appreciate a link.

It is. In my personal experience: - On Mac, Apple Music will just consistently stop playing audio. Force quitting & restarting fixes it. - On iOS, the app is prone to crashing more than any iOS app I've seen. It's not horrible (I very rarely see crashing period), but it's far more than 3rd party apps or even Apple's own set. - On iOS and on a weak connection, Music will not play even if it is downloaded. I suspect it…

>I think way more people can tell the difference between Spotify's audio quality and Apple Music's Lossless/Atmos. I sure could, and it was obvious.

But have you blind A/B tested this with a third party? I don't mean to be combative, but the audiophile community is ripe with this kind of thing. People claiming that a speaker cable (or sometimes even a power cable) gives them better quality audio.

And then once you blindfold them and ask them to tell which is which, suddenly the differences aren't so clear.

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