Earlier quoted context omitted.
What do you use as an alternative to Yelp for finding restaurants?
I talk to actual people.
Burn the witch!
Amazon still isn't doing enough to stop bait-and-switch reviews
41–50 of 238 posts
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#42Do they even care about their retail business anymore? Their website is a dumpster fire. (source: take a look at it)
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#43[deleted]
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#44Yeah, it's a pity. It use to be a no-brainer shopping at Amazon. But now, I waste more time sifting through a bunch of cheaply made home goods that I'm just more inclined to look for sturdy, well-made products elsewhere. Also, it seems like they mix the inventory from different vendors, so it ends up being a crap shoot whether you get the original, or a knock-off, and the reviews reflect that.
>Also, it seems like they mix the inventory from different vendors, so it ends up being a crap shoot whether you get the original, or a knock-off, and the reviews reflect that.
I've noticed this so many times. I've stopped buying any sort of health products like supplements or even electric toothbrush heads from Amazon. It scares me seeing reviews about fake products in stuff like that
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#45I don't understand what Amazon thinks it's doing with its legions of data scientists, analysts, product managers and engineers that they consider so much more important than solving this problem, which will destroy their reputation long-term and create space for a competitor. At this rate, Amazon will be on its way to becoming Yelp -- untrusted, irrelevant, ultimately deserted.
Yelp is far from deserted, unfortunately
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#46I don't understand what Amazon thinks it's doing with its legions of data scientists, analysts, product managers and engineers that they consider so much more important than solving this problem, which will destroy their reputation long-term and create space for a competitor. At this rate, Amazon will be on its way to becoming Yelp -- untrusted, irrelevant, ultimately deserted.
Those hundreds of fake reviews are a feature, not a bug for Amazon. They drive sales. And when the chickens come home to roost, as you say, Amazon will probably figure out a completely different trick to juice sales.
In the short term Amazon may benefit from this. But the fake reviews, throw-away brands, and counterfeit items are gradually corroding Amazon's credibility and brand identity among customers. This is the first year I've heard family members (who are frequent Amazon customers) complaining about these kinds of issues.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#47I don't understand what Amazon thinks it's doing with its legions of data scientists, analysts, product managers and engineers that they consider so much more important than solving this problem, which will destroy their reputation long-term and create space for a competitor. At this rate, Amazon will be on its way to becoming Yelp -- untrusted, irrelevant, ultimately deserted.
This problem flies in the face of their customer-centric view.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#48If you leave a bad review on a high priced item often you will be contacted and offered a refund for removing the review.
I have been fighting with Amazon on a review for a product I bought and returned for weeks now.
The manufacture is trying to bribe me to remove my review (offering me multiple times what I paid for it at this point). I have been trying to update my review to reflect that but it keeps being denied but I am not being told why.
It is very frustrating that these companies are able to deceive customers through reviews.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#49Earlier quoted context omitted.
Those hundreds of fake reviews are a feature, not a bug for Amazon. They drive sales. And when the chickens come home to roost, as you say, Amazon will probably figure out a completely different trick to juice sales.
In the short term Amazon may benefit from this. But the fake reviews, throw-away brands, and counterfeit items are gradually corroding Amazon's credibility and brand identity among customers. This is the first year I've heard family members (who are frequent Amazon customers) complaining about these kinds of issues.
By the time the negative long term effects are felt, the executives responsible for the short term juicing will have extracted massive personal wealth.