Ex-Ubiquiti employee here. Nick Sharp wasn't just a senior software engineer. He was the Cloud Lead and ran the whole cloud team. His LinkedIn profile will confirm it. This is why he had access to everything. Nick had his hands in everything from GitHub to Slack and we could never understand why or how. He rose to power in the company by claiming to find a vulnerability that let him access the CEO's personal system,…
Is this why Ubiquiti quality has fallen over the last ~2 years? I went all-in on Ubiquiti almost 3 years ago and I’ve been less than thrilled with the quality and level of support. This chaos that you say happened seems to line up with what I was seeing as a customer but everyone has been shocked at how UI has dropped in terms of quality.
(My issue is that I understand that most users are clueless, heck I started in support for Win3.1 for an ISP, but the stuff in the debug clearly was a statement that I understood what I was say, and even as a Jr. engineer 30 years ago, I would have read it and said "hum, this dude knows his stuff, maybe I should ask at the next level").