Great example of why you shouldn't deploy critical stuff later in the week. Some team at Tesla is going to have a hell of a weekend.
If I ran a company, I'd just outright ban Friday deploys for anything besides critical bugs.
App is getting 500 server error. Cant connect
41–50 of 75 posts
Re: App is getting 500 server error. Cant connect
#42Earlier quoted context omitted.
It sounds like from the forum that some people rely on only the app, and Tesla markets this as an option. Seems like a big issue to push that feature and then for it to be down for hours.
Who the hell doesn't take their key with them? What if the phone battery dies?
Re: App is getting 500 server error. Cant connect
#43Ooof, this thread is going to quickly become a source of midunderstanding and falsehoods. I implore everyone to read this comment: https://news.ycombinator.com/item?id=29283262
It's an outage, you might not be impacted, but people are.
Re: App is getting 500 server error. Cant connect
#44Earlier quoted context omitted.
Yeah, the "can't get into my car" is either trolling, not near his car, or maybe the old roadster had a different way of handling this. I can't connect to Tesla from the app, but I just walked to my car and was able to open the door just fine.
Simple, people probably leave the keycard at home ?
Re: App is getting 500 server error. Cant connect
#45Earlier quoted context omitted.
Yeah, the "can't get into my car" is either trolling, not near his car, or maybe the old roadster had a different way of handling this. I can't connect to Tesla from the app, but I just walked to my car and was able to open the door just fine.
Simple, people probably leave the keycard at home ?
Re: App is getting 500 server error. Cant connect
#46I always assumed unlocking your Tesla with the phone would use Bluetooth, NFC, even ad-hoc but I never expected it to be dependent on a round-trip to a internet-connected server. That seems like a really crap design and ripe for security issues, especially since it seems the Tesla customer support team has the ability to unlock cars remotely too.
Yes, you can unlock your car with the NFC keycards (or app via NFC), the bluetooth fobs or bluetooth phone, with no connectivity for either. The problem that happened last time was that people opened the app to do something and logged out to try and fix it, thus clearing their credentials, and then can't log back in, and cant log back in to reauthenticate their device.
Re: App is getting 500 server error. Cant connect
#47Re: App is getting 500 server error. Cant connect
#48Earlier quoted context omitted.
Who the hell doesn't take their key with them? What if the phone battery dies?
Who makes an app to unlock the car when you're carrying the key? You could also run out of car charge, but youre not worried about that, both you can just look at the gauge. My phone battery lasts all day, and the internet is rarely down; but servers on the other hand...
An app is a great backup to have.
Re: App is getting 500 server error. Cant connect
#49Earlier quoted context omitted.
Tesla also says to have your backup keycard on you at all times.
Im not a Tesla owner so i didnt know this, but i beg to ask whats the point of using your app to unlock if you're carrying your key already?
Re: App is getting 500 server error. Cant connect
#50Great example of why you shouldn't deploy critical stuff later in the week. Some team at Tesla is going to have a hell of a weekend.
If I ran a company, I'd just outright ban Friday deploys for anything besides critical bugs.
They're ok with employees losing productivity on Friday but more than a day is unacceptable.