Earlier quoted context omitted.
I told my cable company that I'm blind. That seemed to fix a similar situation. Amusingly, two weeks after i get my regular cable bill in the mail, i now get a very large Braille version of it, as well. At least i think that's what it is.
That isn't a bad idea. However, it is kind of a gamble... like if they don't give you what you want and you have to take them to court because of accessibility or something they'd be quick to point out that you aren't actually blind.
Usually he goes after wheelchair access and stuff but I think he’d jump on this.