Live data from Hacker News

Revolt of the Delivery Workers

curbed.com

41–50 of 223 posts

Re: Revolt of the Delivery Workers

#41
post #36

Paraphrasing an observation I heard in a podcast some weeks ago: We were promised little robot butlers in the scifi we read as kids, but what we got was human servants that act like robots.

I suppose a step towards automating the jobs is to break them down into manageable, replaceable pieces. For example, there have appeared automated boxes for recipients to pick up packages.

> For example, there have appeared automated boxes for recipients to pick up packages.

You mean a mail box?

Re: Revolt of the Delivery Workers

#42

Earlier quoted context omitted.

Bike thieves aren't bike mechanics and modern hardware has chips that could fail to perform their task or even brick themselves. It could fail to charge or stop charging at 10% it could spin up the motor but inadequately. It could appear to start but gradually turn off for no reason 10 minutes later leaving it in all instances a safe expensive human powered bike. It could broadcast I'm a stolen bike with cords with t…

E-bike theft in general is a problem, and battery theft as well.

Which suggests locking it at the battery level might more most profitable. Looks like they cost as much as $900. Crackhead thieves that wave around broken bottles aren't going to be highly inspired to buy a new $900 part to render their $2000 bike that they intend to sell for $1500 serviceable.

It takes a one step $1500 profit to a 2 step $600 profit. Might as well rip off the best buy for crack money instead.

Re: Revolt of the Delivery Workers

#43
We’ve recently started deploying expensive e-cargo bikes for our food delivery coop[1] to try to whittle down our carbon footprint and increase efficiency in urban areas. We have a similar problem of trying to protect our delivery assets (though not nearly as bad as the plight of the gig workers in the article given that our workers can count on the coop and also because Montreal is generally safer than NYC).

Our threat vectors are a bit different in that the bikes are more likely to be snatched when the rider is dismounted and in a building for a pickup or delivery. We’ve been experimenting by keeping a GPS in the frame and triggering something akin to a car alarm when the bike starts moving too significantly while the rider’s phone isn’t in the vicinity of the bike.

Our primary challenge has been finding the ideal way to lock the bikes while dismounted. The best chain locks are too unwieldy to use for the pace our couriers move at. Wheel locks were interesting but would end up breaking spokes when couriers would inevitably ride them while still locked. We’re currently giving folding locks a go. Open to suggestions if anyone has ideas or experience with other solutions.

[1] https://radish.coop

Re: Revolt of the Delivery Workers

#44
post #9

These workers by and large aren't carrying money worth stealing they are being robbed of expensive e-bikes. If these bikes were configured to become inoperable if they couldn't either phone home or talk to the users device then there would be no point in stealing them because nobody would buy them. The end user could authorize their own new devices unless they lost access to both devices and info needed to do so and…

That's a good idea, although this: "He reported both to the police, but the cases went nowhere, an experience common enough that many workers have concluded calling 911 is a waste of time." Is so frustrating. The theft of thousands of dollars worth of equipment with the threat of violence in a known location and the police aren't interested?

Police exist to protect capital, not labor. The system is working as intended.

Re: Revolt of the Delivery Workers

#45

> The company has been sued multiple times for worker misclassification, tip theft, and other infractions. It settled three times, avoiding a ruling that could torpedo its business model, and another case is currently in arbitration. We gotta find some way to stop companies from repeatedly settling the same claims to avoid a ruling against them. The system is set up so they can pay to sweep individual cases under the…

In an adversarial system like the US has, if the claimant decides to drop the case, there is no case. You need something like a state's AG to get involved.

Re: Revolt of the Delivery Workers

#46

These workers by and large aren't carrying money worth stealing they are being robbed of expensive e-bikes. If these bikes were configured to become inoperable if they couldn't either phone home or talk to the users device then there would be no point in stealing them because nobody would buy them. The end user could authorize their own new devices unless they lost access to both devices and info needed to do so and…

There's still value in it if it's inoperable; the motor and battery are still worth enough to make it worthwhile, and I guess the frame can be repurposed too.

I mean look at cars; just taking the wheels or radio out is already worth the effort. The radio is less viable these days though, since they're built in so more difficult to remove, and there's a lockout if it's disconnected from power (for which you need a code).

Re: Revolt of the Delivery Workers

#47

Earlier quoted context omitted.

> How did something like this even get funded? I believe that it's "too much money sloshing around".

And this is so weird. There are so many awesome projects struggling for funding and then there is "too much money sloshing around".

Because those awesome projects have low possible returns, or are not "web scale". VC's invest in projects that have high potential returns and growth possibilities.

Re: Revolt of the Delivery Workers

#48
post #36

Earlier quoted context omitted.

I suppose a step towards automating the jobs is to break them down into manageable, replaceable pieces. For example, there have appeared automated boxes for recipients to pick up packages.

> For example, there have appeared automated boxes for recipients to pick up packages. You mean a mail box?

Yeah, like a mail box, but you have one at multiple addresses in most cities.

Re: Revolt of the Delivery Workers

#50

We’ve recently started deploying expensive e-cargo bikes for our food delivery coop[1] to try to whittle down our carbon footprint and increase efficiency in urban areas. We have a similar problem of trying to protect our delivery assets (though not nearly as bad as the plight of the gig workers in the article given that our workers can count on the coop and also because Montreal is generally safer than NYC). Our thr…

Something like this: https://www.vanmoof.com/news/en-GB/166517-vanmoof-launches-e...

Not easy to retrofit though.

Post reply on HN