Earlier quoted context omitted.
Well, the reason this is not as simple as you would like is this: clearly, the original incident was not AirBnB's fault; it was a crime that happened in the same context as any other rental or lease situation, and (as I've posted in volume elsewhere) it happens. I've had tenants, so I empathize with her immensely, but it's still not even close to AirBnB's fault. So insofar as the original incident is concerned, you'r…
Then Airbnb stopped acting admirably How do you know this? Simply from reading EJ's summation of her communication with abnb? Airbnb as a corp cannot release original communication for privacy issues but she can. What does we have to hide?
Hiding behind "privacy" (as a corporation? wha?) is probably missing the point.