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Poll: What do you find buying online really hard or annoying?

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41–50 of 61 posts

Re: Poll: What do you find buying online really hard or annoying?

#41

any kind of replacement parts: - kitchen appliances - automotive - garage door opener - electronics yes, there are specialty sites for most of these but wow, all such sites are categorically awful.

I did think of that, but have no idea how big that market is. Do you replace parts a lot? Where do you buy them now?

Re: Poll: What do you find buying online really hard or annoying?

#43

Clothes! I think it's the one thing I can't seem to buy online. Too much hussle of "guessing" what size will fit you, or buy a few and then return them.. bah, I'll just walk to the store.

Well, that's exactly why I'm not thinking of them. If I have to return them, I may as well go to a shop, try them on and buy what fits.

But I think more and more people will buy clothes online. So it is a good market, but it will probably take a different approach than other products. I might consider it down the line.

Re: Poll: What do you find buying online really hard or annoying?

#45
post #20
post #18

Home fixtures. Specifically, looking for anything by dimension - I have yet to find any way to find a medicine cabinet for a rough opening of 12.5"x16.5", for instance, or a register of 8"x10" - both actual examples of things I need for my renovation and can't find online or offline (offline because nobody local carries odd dimensions).

Yes, that's one I've got on my list of specific things. I'm amazed someone like Ikea hasn't done this already.

What gets me is when you Google 12.5"x8.5" you'll get "hits" from price aggregators - but the link goes to some random list of stuff that doesn't even have those dimensions. I fricking hate spam.

Re: Poll: What do you find buying online really hard or annoying?

#47
post #30
post #25

Personal care products. There are too many products out there, and it's really hard to pay attention to all of the brand names and what is good/bad. Now, if this could be coupled with some sort of user history, and some predictiveness regarding other care products (e.g. if I show preference towards unscented soap, it's likely that I will prefer unscented shampoo), that would be awesome.

Thanks veyron. That's one I wasn't thinking of, probably because I don't buy much of those. Where do you buy these online now? What are the most important things for you while choosing a personal care product?

Sorry for the long response, but you asked some thought-provoking questions ...

I gave up looking for good personal care products because the process, both in-store and online, is painful and confusing (confusing because there are many brands and they keep on changing labels, painful because when taking a chance with a bottle generally involves purchasing at least a month's supply, and it sucks when you hate your body soap)

Nowadays I just purchase in bulk from costco (it's a bulk-discount store). But if there were a compelling alternative, I would switch in a heartbeat.

Important things for the experience (based on my complaints about the process):

- Make it easy to try lots of brands, even if you charge a little bit to do so. I would gladly spend a very small amount of money on a week's supply or a few day's supply of a brand so I could try it.

- Have a more user-driven recommendation scheme (like netflix, but doesnt have to be so advanced) -- maybe you could even figure out most commonly used combinations ...

- Remember the last products I ordered, and allow me to indicate if they were good or bad. I dont want to accidentally buy a deodorant I hated and I definitely don't want to have to remember what products I'm using now.

- Quick-order flight-friendly bottle pack. My dream: one click to overnight my current set of products to my place here or at my destination. (Yes, I know that hotels provide most goods like this, but they are geared toward the expected behavior of the clientele -- i really really dislike the hermes soap at la bristol)

Personally, I like unscented products through and through. Except for cologne, which I use sparingly (for now it's JPG Le Male, which I won in some charity raffle a long time ago)

Re: Poll: What do you find buying online really hard or annoying?

#48
post #45
post #20

Earlier quoted context omitted.

Yes, that's one I've got on my list of specific things. I'm amazed someone like Ikea hasn't done this already.

What gets me is when you Google 12.5"x8.5" you'll get "hits" from price aggregators - but the link goes to some random list of stuff that doesn't even have those dimensions. I fricking hate spam.

I've found that to be the case with a lot of Google ads. It's extremely annoying and I intend to fix it at least for the classes of products I include in my store.

Re: Poll: What do you find buying online really hard or annoying?

#49
Currency. Exchanging currency for travel is horribly inefficient and costly.

Legal pharmaceuticals. Hard to sort the legitimate sites from the scams and counterfeits.

Anything involving PayPal. (The reasons have been discussed on HN ad infinitum, no need to repeat in this thread.)

Bitcoin. The dominant exchange is buggy, secretive and untrustworthy. The best alternative is to actually send cash in the mail to strangers.

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