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Amazon reviews are about as useful as Youtube comments. You can read them for entertainment but don't expect anything useful about the product, and don't base a purchase decision on them.
Hyperbole. I’ve been reading book reviews on Amazon before buying, on-site or somewhere else, for ~15 years. I’ve almost never seen an item with unhelpful reviews.
Fwiw, I completely agree!
Earlier quoted context omitted.
Because they take a percent off the top as the payment processor. And even if you return an item, they're not going to return that fee. When the seller fulfills the order it's even better ,amazon has almost no cost for the entire transaction. They won't care until people start ditching them in large numbers, not the trickle the dissatisfied in these comments (myself included) represent.
I'm assuming through their (in)famous hiring process, that they have smart/competent people around. They for sure know that this kind of thing will turn people off the platform long term. Devil advocate: Could it be that the problem is actually quite complex due to whatever reason?
That being said, the problem is not very complex to solve, but the motivation is fairly low: they get a percentage of everything is sold, at some point that income can be a lot larger than the damage a few news articles usually do.
I had this problem literally half an hour ago. Looking for power strips, and the top rated one (average > 4.5 stars) thankfully has customer pictures showing extremely flimsy connections and soldering, a huge fire hazard.
Perhaps I'm in the minority of frequent amazon users, but I don't buy anything from 3rd party sellers anymore. There is simply too much fraud. In practice, this means that I often need to skip past amazon entirely and go straight to the product manufacturer, sometimes paying more, just to be sure I'm not being screwed.
In many of the cases where I've done this, I've had a worse experience. With one company, I wanted to return the product because it was defective but was never able to actually contact anyone. With another, it arrived broken and I was never able to get the company to replace it. In either scenario, Amazon makes it easy to correct the problem. I want to support manufacturers more directly, but their customer service h…
From the article listed (a toy drone) [1], reviews range from talking about car oil, stickers for kids, a plaque for finishing a race, honey, something about horses (?).. What is this mess !? And how is this not Amazon's top priority? https://www.amazon.com/dp/B08P14T1Z2
I worked for a startup that sold a food product direct, with a significant part of sales on Amazon. We decided to switch our standard size from 12 packs to 8 packs to better fit our customers consumption habits. But on Amazon that meant creating new listings for new SKUs, abandoning hundreds of positive comments/ratings on each 12 pack flavor SKU, which would crush sales for a while. So instead we let inventory run o…
The line should be somewhere in-between:
1- changing the package size from 12 to 8
2- changing a german car oil listing, to a horse accessory and then a toy drone
There's a somewhat pervasive idea that advertising and brand recognition are coercive tools that will ultimately die out, replaced by better objective information about products. I'm kind of partial to this idea myself. But increasingly we seem a long way from achieving this. Amazon reviews have become such garbage, I've fallen back to pretty much relying on name brands as my placeholder for product quality. There's…
The reason for that: we're being DDoSed with brands on e-commerce sites. For an increasing amount of product categories, you're going to find 10+ "brands" on Amazon that are selling the same white-label garbage class product, just with a different sticker and box/ad art. I've seen that in electronics, clothing, consumables. And while multiple brands under one company was a thing for a long time now (see e.g. how many stuff you eat is made by Nestlé or Unilever), there seems to be a qualitative difference here: white label goods meet e-commerce. "Brands" proliferate at the speed of computing.
I was looking for dashcams and came across this: https://www.amazon.co.uk/iiwey-Channels-included-Dashboard-D...
91% 5-star reviews, a lot of the reviews are from "Top XXX reviewer", and almost every one seems to be reading off a script.
If you check out all the profiles of these "Top XX" reviewers, they all seem to be non-stop purchasers of chinese tat... curiously all rated 5 starts.
I'm sure Amazon is perfectly capable of detecting and handling this, what incentive do they have to allow all these fake reviews?
Amazon reviews are about as useful as Youtube comments. You can read them for entertainment but don't expect anything useful about the product, and don't base a purchase decision on them.
Not entirely true. Yes, Amazon is flooded with fake reviews but I still look through them. Photos and videos in reviews are extremely helpful. There are also many in-depth reviews that are trustworthy.
Earlier quoted context omitted.
Now you know why Section 230 has to go. Comcast, TWC & so on is just a series of pipes, but Facebook & co has editorial control or at least should have.
Editorial control over every single post on the site? That's impossible. Without 230, social media sites like Facebook would cease to exist.