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Google Cloud: $72,000 bill overnight

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41–50 of 98 posts

Re: Google Cloud: $72,000 bill overnight

#41
post #4

I have seen similar stories with AWS. It’s somewhat shocking to me that there’s no way to ask to get cut off above some dollar limit. Is every customer risking unbounded liability?

Billing is traditionally not built into critical paths, but on async or even batch processing of logs from those systems. I doubt any system at Amazon really knows what you’ve spent until after the fact.

Re: Google Cloud: $72,000 bill overnight

#42

#1 reason why I have never, and never plan to (while it remains this way), use GCP/AWS etc while it would be on my personal bank card. Instead I use DigitalOcean where you have droplet limits that you can set, and the ability the pre-pay if you pay by PayPal, and never enter my bank card. If anyone from DO (or another provider) is reading this, any chance of pre-payment from bank cards? After reading enough of these…

Personally, I would give my credit card to DO than needing to use PayPal. I avoid them. Always sad when stores only accept PayPal that's an instant missed sale.

Re: Google Cloud: $72,000 bill overnight

#43

#1 reason why I have never, and never plan to (while it remains this way), use GCP/AWS etc while it would be on my personal bank card. Instead I use DigitalOcean where you have droplet limits that you can set, and the ability the pre-pay if you pay by PayPal, and never enter my bank card. If anyone from DO (or another provider) is reading this, any chance of pre-payment from bank cards? After reading enough of these…

that’s a non-argument. you can do the same with an EC2 instance. you know exactly what it’s gonna cost. it’s this fancy services with “elastic” pricing models that usually get you

Sure, you know the price with renting one machine, and if what your doing is not a web app. But what about when you get way more network traffic than your app expected (I've seen HN submissions with exactly this)? And what if you built in some kind of scaling, automatically renting extra machines when you get traffic spikes? They have your card, you pay the $$$.

Re: Google Cloud: $72,000 bill overnight

#44
post #42

#1 reason why I have never, and never plan to (while it remains this way), use GCP/AWS etc while it would be on my personal bank card. Instead I use DigitalOcean where you have droplet limits that you can set, and the ability the pre-pay if you pay by PayPal, and never enter my bank card. If anyone from DO (or another provider) is reading this, any chance of pre-payment from bank cards? After reading enough of these…

Personally, I would give my credit card to DO than needing to use PayPal. I avoid them. Always sad when stores only accept PayPal that's an instant missed sale.

Funny enough I do the same thing with PayPal as I do with DO, deposit money in there, don't tie it to my bank account. Any problems, at least my losses are limited.

Re: Google Cloud: $72,000 bill overnight

#45
post #32

Earlier quoted context omitted.

This was my thought as well. What other kinds of businesses or services let you run up a bill of tens of thousands of dollars and then say, "Ok, you made a mistake, you can take it back"? Any educated guesses on what this compute might actually cost Google? I assume they're able to do this because the fixed costs have mostly been paid for already and the marginal cost of the electricity, system wear, and bandwidth ar…

It would cost them dollars. An IPhone costs < $100 to make. Obviously there's a development cost to it all. it's also easy to suggest that there's probably a feature missing atm :D

Sorry but your estimate is off by 2x-4x (depending on model). You can Google "iPhone bill of materials" for details.

Re: Google Cloud: $72,000 bill overnight

#46
post #36

> The ex-Googler reflected that he missed the possibility of pages that link back to each other, causing "infinite recursion." Although tangential to the billing issue, this is reckless. If you’re building a crawler of any kind, please, please, please prioritize ensuring this doesn’t happen so I don’t have to wake up at 3 AM. I run the infrastructure for a moderate-sized site with probably about a hundred million pag…

Maybe it would work to put a marker argument (like the IP address as base64) in the URL when there might be snowballing traffic so you can see if it comes back at you. That could be used to send a page with all the links taken out, or just be rate limited.

Re: Google Cloud: $72,000 bill overnight

#47
post #36

> The ex-Googler reflected that he missed the possibility of pages that link back to each other, causing "infinite recursion." Although tangential to the billing issue, this is reckless. If you’re building a crawler of any kind, please, please, please prioritize ensuring this doesn’t happen so I don’t have to wake up at 3 AM. I run the infrastructure for a moderate-sized site with probably about a hundred million pag…

It highly likely that this person caused a $72,000 bill on all the websites he has crawled. It's just that the cost is spread out over multiple websites so it is not noticeable.

Re: Google Cloud: $72,000 bill overnight

#48
post #40
post #34

Earlier quoted context omitted.

Next time don't ring, write and email. I've worked in financial sales. What's in the contract counts more than anything anyone ever says.

But is an email that says you only pay for the minutes counts as an contract?

Counts as legal paper trail at least.

Re: Google Cloud: $72,000 bill overnight

#49

Earlier quoted context omitted.

that’s a non-argument. you can do the same with an EC2 instance. you know exactly what it’s gonna cost. it’s this fancy services with “elastic” pricing models that usually get you

Sure, you know the price with renting one machine, and if what your doing is not a web app. But what about when you get way more network traffic than your app expected (I've seen HN submissions with exactly this)? And what if you built in some kind of scaling, automatically renting extra machines when you get traffic spikes? They have your card, you pay the $$$.

I don’t have any skin in the game here, but what if you don’t build auto-scaling, which keeps this comparison fair. How does pricing differ now?

Re: Google Cloud: $72,000 bill overnight

#50
post #36

> The ex-Googler reflected that he missed the possibility of pages that link back to each other, causing "infinite recursion." Although tangential to the billing issue, this is reckless. If you’re building a crawler of any kind, please, please, please prioritize ensuring this doesn’t happen so I don’t have to wake up at 3 AM. I run the infrastructure for a moderate-sized site with probably about a hundred million pag…

It highly likely that this person caused a $72,000 bill on all the websites he has crawled. It's just that the cost is spread out over multiple websites so it is not noticeable.

I don't think so, serving a page from cache is far cheaper than requesting, crawling, and storing that page in a database. Cloud comes with a premium, too.
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