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The Lonely Work of Moderating Hacker News (2019)

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Re: The Lonely Work of Moderating Hacker News (2019)

#42

Earlier quoted context omitted.

Upvotes are not just for karma, they also show that you say relevant/important things and that people agree with you.

IMO, the most important work that upvotes and downvotes do is to move comments up and down the page. In that context, HN consensus on downvoting jokes makes more sense. I like a good joke, but they belong on the bottom of the page after the "serious" conversation. It's unfortunate that it's overloaded with karma, but complicating the upvote/downvote system has other drawbacks.

Counterpoint: half my upvotes are from humour, and some topics cry out for a lightening of tone.

Unsurprisingly, I’ve found levity is best received when incorporating a kernel of fact or observation. Also, timezone matters.

Jokes are easy. Comedy is hard.

Re: The Lonely Work of Moderating Hacker News (2019)

#44

As someone who has been dinged by dang, I appreciate moderation.

+1. I was having a really bad day several months ago and in a spat with a higher karma user who I really thought was in the wrong. @dang stepped in and just about banned me -- but stopped short and said this:

> There's clearly a pattern here. I'm not going to ban you now because you've also posted good comments, but please don't post any more personal attacks to HN, and please avoid tedious tit-for-tat entanglements with other users where the argument slides further to the right of the page as it slides further down in quality.

It sounds pretty stupid to say that I had a change of heart moment there, but I did. Whether or not I disagreed with another user on the internet was besides the point -- what was I getting out of /engaging/ with it that way? Was I acting the way I would want someone else to behave in a community? Of course not.

It turns out (as is often the case) that I was /extremely/ unhappy with my old job, burnt out and really struggling to keep it together and prevent the toxicity of my management chain from seeping into my personal life. Altogether very unsuccessfully, I might add. So I left. I didn't like the person I was turning into on the internet, pandemic or not.

Now, in retrospect, while I don't disagree with the content of what I said, I cringe with how I said it, and that I even engaged in the first place. In large part because that kind of engagement goes against the spirit of this forum which I cherish so much and find a reprieve from much of the rest of the internet.

A reprieve in large part due to the tireless, high quality work of @dang -- a reprieve that I myself threatened. Now isn't that self-destructive and ironic? Well, if you're reading this @dang, thanks for not banning me. You taught me a valuable lesson which I already knew but which just wasn't sinking in. I'd like to hope I am beginning to more deeply internalize the lesson you taught me that day.

Re: The Lonely Work of Moderating Hacker News (2019)

#45

One thing I've always wondered, is whether moderating a forum like HN (or any forum, really) is mentally stimulating enough to do day in and day out. As a web developer, the more I do the more I crave novel challenges. Writing CRUD apps or getters and setters gets old fast. Are there novel challenges with content moderation?

I've moderated forums similar to HN and it's a mixed bag. There are pretty much always troublesome users who deliberately look for ways to push boundaries or break rules in spirit but not in letter. Dealing with them is a huge drain and it can be really depressing to find out how many people there are going out of their way to make your community unpleasant. Or you spend half your time deleting the same racial slurs from the same 5 or 6 people who keep evading bans.

The drama is exciting though.

Re: The Lonely Work of Moderating Hacker News (2019)

#47
post #20

Earlier quoted context omitted.

[redacted]

I’m not quite sure what you mean. He’s not Chinese, but people sometimes parse his username incorrectly and jump to wild conclusions. I agree that he does very fine work here.

I totally misread your comment and thought you meant that HN would be better of without the current moderation. Excuse me!

Re: The Lonely Work of Moderating Hacker News (2019)

#48

Earlier quoted context omitted.

Novel challenges? Feigning impartiality when the topic being discussed impacts a YC startup is up there.

Risking violation of "don't feed the trolls" here to reply: that seems unnecessarily harsh. FTR I'm not downvoting you any further, but responding in case you have more specific and articulate criticism to level.

I've seen several instances over the years. The one that stands out for me is a post about ICC suing a YC company. It was an astroturf-fest.
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