Earlier quoted context omitted.
And you'd be losing some very good customers if you removed the free app. He's presented empirical evidence that he's not losing any, the exact opposite happens, he gains customers by not having a free app. You've presented your gut feeling. There might be something behind the 'critical mass' argument that some are saying, but that's impossible to test. Yours seems very wooly though.
That critical mass was likely there from Instapaper the web app. I went straight to paid since I was a fan of the service. I suspect there were many others
Why Instapaper Free is taking an extended vacation
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Re: Why Instapaper Free is taking an extended vacation
#42Perhaps the free app might've converted better if Marco had added an in-app purchase to upgrade to the full version.
Horses for courses... it all depends on what type of market your app caters to.
Re: Why Instapaper Free is taking an extended vacation
#43I second, third, and fourth the notion about pathological customers. iOS is practically training a generation of them. I'm glad they are far away from me.
I happily pay for quality apps. Why? It's going to cost me anywhere from $1 to $10, and that is honestly chump change for an app that will provide much more in value.
For some reason, if you give away your work for free, all of the cheapskates and losers come out and start insulting the service and/or claiming they didn't get enough support.
What do people expect when they don't pay for a valuable app...?
Re: Why Instapaper Free is taking an extended vacation
#44I think Readitlater (and lately Readability) strips down the content much better than Instapaper. Instapaper always has a lot of weird extraneous stuff around the text. The others do not. +1 for them.
In fairness, it's worth noting that Readability app is Instapaper; it's just been repackaged. http://techcrunch.com/2011/02/05/instapaper-readability/
Re: Why Instapaper Free is taking an extended vacation
#45I happily pay the quarterly subscription fee and would love a full-featured application to go along with it. That said, I no longer own an iOS device.
Re: Why Instapaper Free is taking an extended vacation
#46This is after reading about Instapaper everywhere and hearing from close friends that it's almost the main reason they even have an iPhone (which was probably an overstatement on their part).
Edit: Can we please stop the tired argument of "you paid 600$+ for the device, what difference is 5.00$..."?
It's like people who pay 6000$ for a HDTV don't mind paying 100$ for the HDMI cable. Some people do indeed do that, but I for one determine the value of an app or accessory based on the sunken costs of the device. I value a HDMI cable's value at about 5-10$ because that is the cost of a quality one from Monoprice.
Re: Why Instapaper Free is taking an extended vacation
#47I think Readitlater (and lately Readability) strips down the content much better than Instapaper. Instapaper always has a lot of weird extraneous stuff around the text. The others do not. +1 for them.
In fairness, it's worth noting that Readability app is Instapaper; it's just been repackaged. http://techcrunch.com/2011/02/05/instapaper-readability/
Re: Why Instapaper Free is taking an extended vacation
#48I think Readitlater (and lately Readability) strips down the content much better than Instapaper. Instapaper always has a lot of weird extraneous stuff around the text. The others do not. +1 for them.
In fairness, it's worth noting that Readability app is Instapaper; it's just been repackaged. http://techcrunch.com/2011/02/05/instapaper-readability/
Re: Why Instapaper Free is taking an extended vacation
#49I second, third, and fourth the notion about pathological customers. iOS is practically training a generation of them. I'm glad they are far away from me.
Many of my friends own iPhones, and many are flabbergasted when they find out that my phone is not jailbroken nor is it filled with free apps. I happily pay for quality apps. Why? It's going to cost me anywhere from $1 to $10, and that is honestly chump change for an app that will provide much more in value. For some reason, if you give away your work for free, all of the cheapskates and losers come out and start ins…
This is exactly what Spotify experienced when they announced they were going from free -> not so free.
http://www.spotify.com/uk/blog/archives/2011/04/14/upcoming-...
Re: Why Instapaper Free is taking an extended vacation
#50I second, third, and fourth the notion about pathological customers. iOS is practically training a generation of them. I'm glad they are far away from me.
Many of my friends own iPhones, and many are flabbergasted when they find out that my phone is not jailbroken nor is it filled with free apps. I happily pay for quality apps. Why? It's going to cost me anywhere from $1 to $10, and that is honestly chump change for an app that will provide much more in value. For some reason, if you give away your work for free, all of the cheapskates and losers come out and start ins…
But otherwise I do agree with all you wrote!