Live data from Hacker News

Microsoft Outlook is crashing worldwide with 0xc0000005 errors

bleepingcomputer.com

41–50 of 109 posts

Re: Microsoft Outlook is crashing worldwide with 0xc0000005 errors

#41

Earlier quoted context omitted.

But the salesguy said these things wouldn't happen!

More like if anything like this happens we'll refund you.

Haha what? No, never. This just doesn't happen in the software world. Besides, Microsoft has some terrible SLAs. Even with Azure it is almost impossible to get a refund for outages that are entirely Microsoft's fault.

Re: Microsoft Outlook is crashing worldwide with 0xc0000005 errors

#42
post #33

I am constantly amazed at the number of bugs and seemingly obvious UI issues pervasive throughout microsoft products. It feels like their product philosophy is "jack of all trades, master of none" - they try to support so many uses cases that there isn't a cohesive best practice anywhere.

I feel like this has only really been the case since about 2015, so instead of ascribing it to a "jack of all trades" philosophy I believe it can be more readily explained by a "lets hire a bunch of webdevs to work on our desktop OS" philosophy.

They laid off thousands of testers in 2014[0].

I don’t think it’s a coincidence that quality plummeted afterwards.

[0] https://arstechnica.com/information-technology/2014/08/how-m...

Re: Microsoft Outlook is crashing worldwide with 0xc0000005 errors

#44
post #25
post #12

If you're on Office 365, the Outlook web client is great ( https://outlook.office.com ). In fact, I haven't used the full client since 2015, except for rare cases. Or, you can enjoy the quiet while email is down :)

Would have to disagree. With any ad/tracking protection or non-chromium based browsers, the web client is not very good. For MacOS, it constantly requires reloads in order to get different folders, emails, or other basic functionality (Calendar, Categories, etc) to work correctly. The text editor is completely random in what it decides to do with formatting, links automatically have a gigantic preview link inserted i…

* Works best on Edge.

Re: Microsoft Outlook is crashing worldwide with 0xc0000005 errors

#45

I wonder if large companies get more of a pass with outages then small ones? Bias towards authority in a way. If a service has a big enough base an outage could almost seem like a pass for everyone. “Oo couldn’t do that this morning GITHUB was down.” Whereas if my small GitLab server was down bosses could be “well why aren’t we on GitHub like everyone else, it’s up now?” When google calendar was down a bit ago I trie…

I think an interesting counterpoint to my observation is Firefox claimed they lost a lot of users because Google services just broke in odd ways only on Firefox so users moved to Chrome.[1] My counter to that would be, even though Firefox was and is a big company it's easy to change. A lot of services like Outlook, Chrome, or Gmail or just downright colossal at this point. Changing from Gmail isn't easy because of al…

> Changing from Gmail isn't easy because of all the other services and logins associated with it.

You can keep the Gmail account and start using a new one somewhere else. You start registering to new services with your new account and gradually migrate old services to it if they let you. You end up with gmail for social logins (which hopefully you can migrate too) and little else.

I do have a Gmail account. I use it to login in Google when I work for a customer which use the Google Cloud, when I have to upload videos to YouTube (I logout after that) and for Google Play.

Re: Microsoft Outlook is crashing worldwide with 0xc0000005 errors

#46

Earlier quoted context omitted.

More like if anything like this happens we'll refund you.

Haha what? No, never. This just doesn't happen in the software world. Besides, Microsoft has some terrible SLAs. Even with Azure it is almost impossible to get a refund for outages that are entirely Microsoft's fault.

Refund? What's a refund? The customer is going to add more funds to their account, right? --some CEO somewhere

Re: Microsoft Outlook is crashing worldwide with 0xc0000005 errors

#47

I wonder if large companies get more of a pass with outages then small ones? Bias towards authority in a way. If a service has a big enough base an outage could almost seem like a pass for everyone. “Oo couldn’t do that this morning GITHUB was down.” Whereas if my small GitLab server was down bosses could be “well why aren’t we on GitHub like everyone else, it’s up now?” When google calendar was down a bit ago I trie…

One angle to look at this from is that if Slack or GitHub goes down, there's a good chance your competitors are being held up too. It's like an armistice on (your corner of) capitalism. Whereas if it's just your system, you've been put at a slight disadvantage.

Also, unless it's happening every week there's probably an element of, "well it doesn't make me regret the overall choice to use this service, so there's no sense being upset about it".

Re: Microsoft Outlook is crashing worldwide with 0xc0000005 errors

#48
post #2

You can roll back to the previous version to restore access[1]: "%Programfiles%\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.12827.20470 [1] https://www.reddit.com/r/sysadmin/comments/hrq0mn/outlook_im...

Well for many end users at large companies they won't have the authority to do so and will have to wait for their support group to do so, assuming they let the update through.

Some have a victim pool, er, test pool, to help protect from such as this

Re: Microsoft Outlook is crashing worldwide with 0xc0000005 errors

#49
post #4

What is going on with Outlook for Windows? For years, it froze its entire UI whenever there was some network lag on the IMAP server, and the recent improvements for Outlook strangely focus only on their Mac, web, and mobile versions. Does the Windows version still have a future? It seems to be stuck in some maintenance limbo.

Mac/Web/Mobile all lag behind native Outlook for Windows. If they're getting extra love, it's because they need it.

Re: Microsoft Outlook is crashing worldwide with 0xc0000005 errors

#50
post #12

If you're on Office 365, the Outlook web client is great ( https://outlook.office.com ). In fact, I haven't used the full client since 2015, except for rare cases. Or, you can enjoy the quiet while email is down :)

I would prefer to use the website, but I never got desktop reminders to work properly (i.e stay on screen and not hidden behind other windows). That's on macOS. Calendar and tasks without reminders is pretty much useless for me.
Post reply on HN