What's it like to get a “?” email from Jeff Bezos? [video]
41–50 of 72 posts
Re: What's it like to get a “?” email from Jeff Bezos? [video]
#42I think it's telling that his first hypothesis for why Barnes & Noble was getting more positive reviews was that they were paying for them. Honestly, my first thought was "maybe they're just asking more customers". I wonder if he thought that the competitor was doing something shady because he'd been put on the spot and so his first response was instinctively the most defensive one.
Re: What's it like to get a “?” email from Jeff Bezos? [video]
#43Earlier quoted context omitted.
Is it though? He only has one side of the story so the (?) is asking for the other side of the story (which they might not be aware of). How do you do it as a CEO?
You spell out your question like a human being, to treat the other human being with respect.
The larger issue is that Jeff's subordinates will then treat their subordinates in the same way. If this becomes common, it will extend to other behavior or communication. This will result in horrible company culture, where bosses treat their underlings like shit. Do not normalize this type of behavior! That is not good for employee retention, nor employee productivity/morale. It all comes from up top.
Re: What's it like to get a “?” email from Jeff Bezos? [video]
#44Right. rich person sends email to another person. Not sure why this person is giggling and feeling excited about this in the video. The sender doesn't care, I don't care, Who cares. Move along now nothing to see here.
Re: What's it like to get a “?” email from Jeff Bezos? [video]
#45Earlier quoted context omitted.
Is it though? He only has one side of the story so the (?) is asking for the other side of the story (which they might not be aware of). How do you do it as a CEO?
You spell out your question like a human being, to treat the other human being with respect.
He held that every subsequent email in a long thread should start with, "Hello [name]," before the first paragraph. I thought that was reasonable for the first email, but when things got to the 3rd or 4th response, it was normal to just write your response, first paragraph starting on the first line.
Most of the company did that. He and I had issues. We never resolved this (I gave in on this, as I was trying to resolve our lack of alignment on many fronts), but I find it completely normal in most of the companies I've worked in since.
Especially since those of us who are emailing each other all day long are doing it over and over again, day after day, and getting the friendly formalities when we see other in real space, or on calls.
There's a passive aggressiveness to holding out for higher formalities when the cultural context is otherwise totally fine with shorthands that come with working and communicating with some people a lot.
Re: What's it like to get a “?” email from Jeff Bezos? [video]
#46To be honest, I think the world has bigger problems than "why is our kindle app not getting the most app-store reviews and stars".
Re: What's it like to get a “?” email from Jeff Bezos? [video]
#47To be honest, I think the world has bigger problems than "why is our kindle app not getting the most app-store reviews and stars".
Re: What's it like to get a “?” email from Jeff Bezos? [video]
#48Earlier quoted context omitted.
You spell out your question like a human being, to treat the other human being with respect.
I remember having an ongoing debate with someone who reported to me about the etiquette of emails. He held that every subsequent email in a long thread should start with, "Hello [name]," before the first paragraph. I thought that was reasonable for the first email, but when things got to the 3rd or 4th response, it was normal to just write your response, first paragraph starting on the first line. Most of the company…
Re: What's it like to get a “?” email from Jeff Bezos? [video]
#49Earlier quoted context omitted.
It’s a passive aggressive and unprofessional - you don’t want your employees talking to each other this way, so don’t start it either.
Is it though? He only has one side of the story so the (?) is asking for the other side of the story (which they might not be aware of). How do you do it as a CEO?
A single "?" could mean anything from "This looks interesting, could you give me some additional data." to "What the actual *&($ is this? Explain or your entire team is gone." A little more context would be helpful.
Re: What's it like to get a “?” email from Jeff Bezos? [video]
#50I think it's telling that his first hypothesis for why Barnes & Noble was getting more positive reviews was that they were paying for them. Honestly, my first thought was "maybe they're just asking more customers". I wonder if he thought that the competitor was doing something shady because he'd been put on the spot and so his first response was instinctively the most defensive one.