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De-escalating social media conflict

nickpunt.com

41–50 of 350 posts

Re: De-escalating social media conflict

#41

I've always had a policy of promptly admitting when I'm wrong. It worked great, when I worked at a Japanese company. The Japanese respected it. The Americans, on the other hand, looked at it as a sign of weakness, and tended to "go for the jugular" (Carpe Jugulum) . I think that explains why so many folks "double down," when asked to correct statements. Also, lawyers. A standard piece of advice at American accident s…

I think the reasoning behind advice for accidents (in the US) is completely separate because after the accident, there are big implications of who is at fault. As the lawyers and insurance on both sides would often battle on technicalities and sometimes appearances, the advice is to let the professionals do it and not give the opponents' side extra ammunition.

This has nothing to do with human emotions or reducing pain for the other side, this is just the nature of the (gov't regulated insurance) beast. My 2c.

Re: De-escalating social media conflict

#42
post #9

> By admitting a mistake, the poster stops the runaway train of replies and amplifications of their mistake, and the reputation damage that follows. No matter the apology of the mistake, those who demand them to apologise will still reject it and push further for calls for the accused to be cancelled. The replies and amplifications will divert into real life instead of Twitter.

Exactly. From what I have seen an apology only makes things worse.

Re: De-escalating social media conflict

#43
There's no viable solution at this point other than leaving all social media behind. The internet should've never intertwined with our real life identities. In fact, what we have now is the vast majority of people living most of their lives exclusively online, unfailingly to the detriment of their immediate environment.

Do not try to de-escalate, but to remove once and for all.

Re: De-escalating social media conflict

#44
post #7

Even increasing the content limit will go a long way towards deescalation. I find that, on Twitter, one often has to resort to oversimplified hyperbole and sarcasm because it's very difficult to fit more thoughtful and nuanced messages in the content limit. Yes it's possible to write multiple tweets. But that takes significantly more effort.

The oversimplified hyperbole is also a primary key to twitter's success. If you remove that feature it just creates a vacuum for some other aggregated micro-blog to fill.

Both of these things are probably true, and a good argument for why it can’t be fixed at all.

Re: De-escalating social media conflict

#45
post #14
post #9

> By admitting a mistake, the poster stops the runaway train of replies and amplifications of their mistake, and the reputation damage that follows. No matter the apology of the mistake, those who demand them to apologise will still reject it and push further for calls for the accused to be cancelled. The replies and amplifications will divert into real life instead of Twitter.

It certainly won't work for all cases of conflict, but don't you think it would work for some? The goal was not a complete solution but a step towards changing community norms.

Apology can go a long way, but in my experience (USA) all the successful ones that I have seen were done from a position of strength. That is, the person apologizing felt that after apology his opinions would still be respected and listened to, not dismissed as "another stupidity from that fool". In this case, it could be very powerful. It is also seen as voluntary.

On the flip side, I have never, ever seen an impactful apology that was extracted by demands. Such demanded apology is usually a punishment. Call it by what it is -- flogging (that strong inflict on the week). My 2c.

Re: De-escalating social media conflict

#46
post #8

this is a great idea, and that's precisely why twitter would never implement it

The problem isn't just the people but the fact that social media platforms encourage outrage because it's how they make money. We can't fix "cancel culture" as long as it benefits the social media companies.

It's the same reason that news media is so enraging.

Re: De-escalating social media conflict

#47
post #45
post #14

Earlier quoted context omitted.

It certainly won't work for all cases of conflict, but don't you think it would work for some? The goal was not a complete solution but a step towards changing community norms.

Apology can go a long way, but in my experience (USA) all the successful ones that I have seen were done from a position of strength. That is, the person apologizing felt that after apology his opinions would still be respected and listened to, not dismissed as "another stupidity from that fool". In this case, it could be very powerful. It is also seen as voluntary. On the flip side, I have never, ever seen an impact…

To be fair, in the language section I point out this is explicitly not using the language of apology (for some of the reasons you bring up), but is instead a more neutral admission of mistake.

Re: De-escalating social media conflict

#48
post #9

> By admitting a mistake, the poster stops the runaway train of replies and amplifications of their mistake, and the reputation damage that follows. No matter the apology of the mistake, those who demand them to apologise will still reject it and push further for calls for the accused to be cancelled. The replies and amplifications will divert into real life instead of Twitter.

Damn straight. Never pay the Dangeld.

Re: De-escalating social media conflict

#49
Joe Rogan had an excellent podcast up on this which is well worth your time to listen to IMO.

https://www.youtube.com/watch?v=FtNW3I1FZ5o

What you have is a significant portion of people with c-ptsd due to the abuses western cultures' political experimentation has created who believe western culture was a mistake and tearing everything down it stands for is a lofty moral goal.

These people are angry, and IMO, they have a right to be angry; they've been through some terrible, terrible things. They believe, strongly, that engaging in pyschological warfare and using tactics to build cults or go get orgs to "go woke" that eventually culminate in killing people is a reasonable method of running what can be defined at this point as an insurgency.

I think it is manditory reading for people to read books like The body keeps the Score by Van Der Kolk if they want to really understand this movement and how these people have been marinated in bad situations. I think it is important to give them opportunities and show them patience in their recovery and to allow them to decide what their culture should be going forward.

Their tactics and logic do not stand up to scientific riguer but are complex enough to entrap the normal minimally educated individual and get them into an emotional trap; Much like the Seattle CHAZ\CHOP, the correct way to manage this is as an emotional discussion. Eventually the movement will hit a political peak, the emotions will die down, and an unruly minority is left over.

I think it is incredibly important for us to not ignore this minority, but to recognize, especially after reading that book, that these people exist and need to be given opportunities and space to decide for themselves what they want their culture to be.

We need to set strong boundaires of pride in western culture and its accomplishments, but not engage in debates about how western culture needs to be torn down or we need to self-harm as an act of solidarity. We need to not engage in political discource and when they do come, give them acts of virtue signalling which are a fascade. Over time, the emotions will dissipate and the healing can begin.

Western people are learning and we need, I think, to learn to pay for our mistakes a little better instead of ignoring people as detritus from failed systems.

Re: De-escalating social media conflict

#50
It's actually a simple solution.

Have a flamewar detector similar to HN, and then for that thread and those users, have it look like the other people in the thread respond "Ok, I'm sorry." Obviously randomized using machine learning so that people will think that it's a real apology. Everyone on the thread will think the other person apologized and will simply move on. Or, if they respond, no one except the writer will see the responses.

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