I love Google's products, and I put up with the fact that they harvest my data. But to have such terrible support for their services is absolutely ludicrous. I've seen too many stories of people losing their content, email addresses, services they rely on, or livelihoods. All because Google is too cheap to provide a reasonable way for customers to talk to a person about their problem. I understand this is expensive a…
It would be cool if anybody else could make a real competitor to youtube then Google would have to actually cater more to content creators. However, sadly I think youtube is just too far ahead and google has way to many resources and time spent in the space for any competitor to even be able to make a dent into youtube's market.
They bought an existing service, made few improvements to it, made it worse in some ways, continue to ignore its major problems, and keep it artificially limited on their competitors' platforms (like not supporting the native Picture-in-Picture feature on iPad for years.)
Worst of all, because they are So Big, people are preemptively disheartened from even imagining a competitor.