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FCC will require phone carriers to authenticate calls by June 2021 [pdf]

docs.fcc.gov

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Re: FCC will require phone carriers to authenticate calls by June 2021 [pdf]

#41
I swear to god the number of times I've hung up on people threatening visits from the FBI because I'm behind on my taxes (spoiler: i'm not) has been driving me literally insane. Maybe I can actually turn my ringer on my phone off of silent mode one day.

Re: FCC will require phone carriers to authenticate calls by June 2021 [pdf]

#42

Earlier quoted context omitted.

Embedded corporate interests and lobbies fighting against solutions because it'll cost them money to implement or lower their revenue once implemented. The usual.

What solutions does Europe, etc have that the US doesn't? Genuine question.

A working legislature?

Re: FCC will require phone carriers to authenticate calls by June 2021 [pdf]

#44

Why is this problem unique to the USA? I'm not saying I never get spam calls, but I certainly have to scroll back quite a bit in my phone call history to see the last one. Also, on the rare occasion I do get a spam call it's always from some random international country like South Sudan or Oman that I would never expect a phone call from. What makes this problem uniquely hard to solve for the USA as opposed to anywhe…

It's not that the problem has been solved elsewhere, it's that other countries aren't as big of a target so it's not as big of a problem in most other countries (for a variety of reasons). That said, some area codes in Canada are getting bad too.

Re: FCC will require phone carriers to authenticate calls by June 2021 [pdf]

#45

Earlier quoted context omitted.

I've pushed that reflex further : if it's important, the information will find its way to me.

"Hi jimmy, this is your mother. My phone died so I am calling you from the hospital phone. Your dad is in the hospital. Come quick." In the above scenario that happened to me, sometimes you just don't have time to let the information find you.

Was your presence at the hospital going to aide in his treatment?

Re: FCC will require phone carriers to authenticate calls by June 2021 [pdf]

#46
post #20

Will this also prevent spoofed text messages?

It will not.

These concepts could be applied towards that purpose if the MNOs wanted to rejigger messaging within their networks & for inter-carrier connectivity- but pursuing that solution would likely be more challenging to implement than this solution.

Re: FCC will require phone carriers to authenticate calls by June 2021 [pdf]

#48

Earlier quoted context omitted.

Recent versions of Android have an option to automatically screen callers who are not in your contact list. The caller gets a robot asking them why they're calling, and you can view the transcript of their response in real time and decide whether or not to answer.

As I recall this was a Google Voice feature as well. My mobile carrier puts "scam likely" on calls that its algorithms have determined are likely spam, I wish there was an android option to just not ring the phone if that was the caller ID name.

My carrier was doing that but I haven't seen it on any spam calls lately.

Re: FCC will require phone carriers to authenticate calls by June 2021 [pdf]

#49
post #7

Is this going to impact PBX systems that use ANI Information Elements to route calls and provide caller information to customer service applications, etc? Spoofing is kind of at the heart of those things.

ANIs will still get "spoofed" as there are many legitimate use cases, but you have to "have permission" to use the number you're spoofing, meaning either you own the number or your underlying service provider owns it on your behalf. The legitimate use case is basically: I am placing this outbound call over VOIP or a different phone line, but I want this ANI to show up on the callee's phone, so when they call back the…

The issue is when I have a automated answering system (asterisk, for a museum). It rattles off some prerecorded info, possibly with prompting. To talk to a human, I need to forward the caller (I.e. call and set up a voice bridge since the caller is already connected to me) to one of our volunteers, which will be to their cell phone (we are a railway museum and we don't have a staffed office on weekdays). I want to forward the call with the original caller's phone as the caller ID so that if they miss the call our volunteer can call back easily rather than trying some awful game of tag via calling back the PBX.

Re: FCC will require phone carriers to authenticate calls by June 2021 [pdf]

#50

Earlier quoted context omitted.

Embedded corporate interests and lobbies fighting against solutions because it'll cost them money to implement or lower their revenue once implemented. The usual.

What solutions does Europe, etc have that the US doesn't? Genuine question.

Don't know about Europe, in Brazil spam calls are common but you can register your number in a consumer protection organ to say that you do not want unwanted commercial calls and if you keep receiving them the companies can be fined, for me it works "ok", there still companies that don't give a shit but at least the amount of calls I receive was reduced a lot...
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