Earlier quoted context omitted.
I find their CC to be pretty accurate most of the time with sometimes some words misunderstood. It's not perfect, but for me it often is very usable as aid in a noisy environment (mind you I have no hearing disability, just don't want to crank the volume to 11 when my kids are playing in the same room).
Until someone with an accent appears on the screen. And I don't mean someone from France or Turkey for instance. But Brits, and in particular Scots, usually break the automatically generated CCs.
Surely the ADA requirement isn’t for a near perfect transcript.
That actually makes me wonder re podcasts and other audio. Is there any reason they’d have a different requirement or are these lawsuits specifically about video for some reason?