Great, another article pushing the viewpoint that hardware and software doesn't matter, that investment in technology is a waste of time, that what really matters is slick marketing and pretty packaging. What do they think makes the iPhone battery last more than 20 minutes or an Android app pop up on your phone when you click install on their pc website -- pixie dust?
Makita was cleaning B&D's clock in the marketplace and all engineering could say was, "But ours test better than Makita's"
Joe Galli took a dozen of the best Black & Decker tools; changed the housings from grey to yellow, and changed the labels from B&D to DeWalt. He hired a dozen new college grads to drive around to job sites and sales took off like crazy. The exact same tools labeled and sold differently outsold Makita. In a strategy masterstroke, when Makita dropped their price he sued them for dumping products on the US for below cost.
It was a true marketing breakthrough -- engineering had nothing to do with it.