Earlier quoted context omitted.
A major negative consequence for restaurant workers as a result of food delivery apps is that they are busier than ever because they are now fulfilling orders all day from these apps in addition to orders from people that walk in. I went to Popeyes last week and there’s just a stream of receipts from online orders constantly printing, and they have to fulfill all those while dealing with everyone that comes in. And o…
> And of course they aren’t getting paid any more to do maybe 3-4x the work they did before these apps got popular. Restaurants have always adjusted staffing based on order volume; so while the restaurant may have 3× the order flow, the work per employee probably hasn't increased that much.
Anytime I go to a place that does heavy app delivery I remark to myself how much more frenetic all the workers seem now. I mean it was only in last 3 years this has become as widespread as it is now. It’s actually a bit depressing.