41–50 of 478 posts
So Sonos devices need "activation" via some server on the internet? Why? If I just want to stream audio within my own home, why is internet even necessary? And what happens when Sonos goes out of business and the servers are shut down? I just don't understand why people keep buying such things...
We recently read about Apple devices being bricked in the recycling process because of Find My, but that makes sense, because it’s a personal computer or phone where I intentionally store personal data. And I’d much rather err on the side of that data not getting out.
But seriously Sonos, this is dumb. To intentionally brick devices that could be perfectly functional for someone else is honestly bad for the planet and business.
Glad I’ve never bought a Sonos and now I never will.
IIRC Logitech used to do this with warranty replacements on Harmony remotes—don’t know if they still do. It made purchasing one used risky.
So Sonos devices need "activation" via some server on the internet? Why? If I just want to stream audio within my own home, why is internet even necessary? And what happens when Sonos goes out of business and the servers are shut down? I just don't understand why people keep buying such things...
Reading up on it, this was achieved only after a community outcry because in the prior firmware versions the switch would have to connect to the Netgear Cloud on every bootup.
Needless to say I would not have bought the swiches if I had knew I needed to register them to Netgear Cloud to have access to the full functionality specified in the data sheet. If I had bought them as a consumer, not as a business, I would have returned them immediately.
Netgear are now on our purchasing blacklist.
⓪ - the switches are Netgear GS-108Tv3
What a total waste. Apparel companies are starting to participate in the secondary market for their used gear, why can't Sonos do something similar? Examples: - Patagonia Worn Wear ( https://wornwear.patagonia.com ) - REI Used Gear ( https://www.rei.com/used/shop/gear ) - Arc'teryx Rock Solid ( https://rocksolid.arcteryx.com ) As it stands, Sonos is effectively buying their old speakers and then throwing them away. C…
Then they would have to continue supporting those devices, which isn’t part of the planned obsolescence business model. It would also dilute the luxury brand halo that Sonos has tried to cultivate. It’s more like Louis Vuitton getting into the secondhand market. They too would (and do) destroy merchandise rather than let it get sold at a discount and dilute the brand value.
That makes this even more puzzling.
If the devices become useless, how is this any different from Sonos just offering customers "trade-in" value for their old devices (like for used cars) and then throwing them out? Just that the device doesn't get physically mailed to Sonos? Like if you think it's just spiritually bad to throw working things out, fine. But how is Sonos doing wrong by the customer?
"get a discount by making sure nobody could possibly get any use out of your old device even if it's still working fine"
Plus I don't think other vendors are trying to sell such discount programs as some form of recycling.
Earlier quoted context omitted.
Seems ripe for a hacking attempt. Being able to kill hardware with software always seems dangerous.
According to the twitter thread their ``recycle mode'' works by blacklisting the device's serial number in the mfg's database to prevent it from working, so depending on what you want to do with them they might be perfectly functional.
Well, this is where the industry is going. The latest buzzword we hear in the industry is called "product as a service" — you buy a product, but still don't own it. You have to keep paying them for using your own property or else they remotely brick the device. First gen Ipods were a prime example, but now everybody seem to want to do the same. We recently had a prospective client who had an idea of very cheap intern…
This is exactly what Cisco has done in the small/medium sized business market with their acquisition of Meraki. Pay forever or your router and wifi stops working. It's abhorrent.
> Someone recycled five of these Sonos Play:5 speakers. They're worth $250 each, used, and these are in good condition. They could easily be reused. Then the owner should have sold (given?) them as-is, rather than trying to double dip by telling Sonos they were going to recycle them for parts (for which they pay you $120) then not doing so.