Amazon Kendra: Enterprise Search Service • Hacker News Board

Re: Amazon Kendra: Enterprise Search Service

#41

Post by crawdog » Wed, Dec 04, 2019, 1:11 AM UTC

hueving wrote: post #24

fiddlewin wrote: post #21

Earlier quoted context omitted.

You will need very powerful hardware to deploy the deep learning models on-prem for incremental learning. And most of the time, while not indexing, the hardware would be sitting there sleeping. Probably not very cost-effective for enterprises.

> the hardware would be sitting there sleeping. Probably not very cost-effective for enterprises. Not to be condescending, but idle hardware isn't even on the radar as far as waste goes in enterprises. An on-prem solution that is idle for 364 days of the year is completely fine for most of these companies. For the ones that do care, that's what they make virtual machines and over-subscription for if they even care th…

Also - see the rise in popularity of OpenShift/PCS/PKS - flexible infrastructure is also catching on.

Re: Amazon Kendra: Enterprise Search Service

#42

Post by coderunner » Wed, Dec 04, 2019, 1:17 AM UTC

whitezebra wrote: post #28

Hey HN, we're building a similar product at https://evertrove.co -- we don't have the limits Kendra currently has, and integrate with a lot more services. We're still early and figuring out what the pricing structure should be, but we're making it a lot more competitive than Kendra is. We'd love to talk to you if you're interested in using Kendra. We're also wondering if there's more value on the Question Answering s…

Are you guys/girls bootstrapping this? I can't much info out there. How long have you been working on it?

Re: Amazon Kendra: Enterprise Search Service

#43

Post by crawdog » Wed, Dec 04, 2019, 1:18 AM UTC

deevin9 wrote: post #30

genS3 wrote: post #19

Earlier quoted context omitted.

lucidworks or sinequa are already doing that in the enterprise search space

Coveo is doing it better

You could throw ThoughtSpot in the mix as well. Interesting to see all the search engines position in the "Insight Engine" space now. Mix of analytics/search, but still very customer specific/custom. Curious how many are successful out of the box.

Re: Amazon Kendra: Enterprise Search Service

#44

Post by crawdog » Wed, Dec 04, 2019, 1:24 AM UTC

papito wrote: post #26

aerovistae wrote: post #3

Thank God. Even today it's almost always faster to use Google than a site's search bar. Maybe this will start to change that.

Even Google's Search Appliance wasn't a game changer. Reality check - it's DEAD. Google disrupted the market by factoring in links into its algorithm, something that is rather meaningless in proprietary context.

The GSA "just worked". Also having the name recognition for public search did a lot to drive its enterprise popularity. It didn't have a lot of bells/whistles, but it addressed the commodity search problem well.

Agreed relevancy is a problem. PageRank works well for public content but internal search has plenty of relevancy problems. Having little control over this certainly hurt.

Managing on-prem hardware/appliances is a difficult business. I don't fault them for moving to a more scaleable model.

Re: Amazon Kendra: Enterprise Search Service

#45

Post by davchana » Wed, Dec 04, 2019, 2:06 AM UTC

I do not know if it is inspired or not,and my 2G internet is not that fast to open this page, but name Kendra means Center in Hindi, with exact spelling

Re: Amazon Kendra: Enterprise Search Service

#46

Post by cavisne » Wed, Dec 04, 2019, 2:10 AM UTC

Reedx wrote: post #7

aerovistae wrote: post #3

Thank God. Even today it's almost always faster to use Google than a site's search bar. Maybe this will start to change that.

It's not going to change many sites at this price point though. It'll be a minimum of $1,800/mo(!) and that's only for 10k documents, 4k queries/day. https://aws.amazon.com/kendra/pricing/

This is a trend for AWS. The building blocks (S3, EBS, EC2, Lambda, Dynamo) are priced at cost + margin, and prices tend to improve.

The more niche/higher level services like kendra are priced based on the value to a medium to large company.

They don’t expect individual developers to use this, or build anything on top of it. They expect a partner or employee of the company to do a pilot on the developer pricing, then convert to the enterprise pricing.

It’s a somewhat annoying trend but imo Google Cloud is a much worse offender here, everything new from them seems to be on prem “call sales for pricing” aimed at the enterprise.

Re: Amazon Kendra: Enterprise Search Service

#47

Post by teknopurge » Wed, Dec 04, 2019, 3:42 AM UTC

jpadkins wrote: post #20

xfalcox wrote: post #9

Damn this is a really expensive alternative to Algolia.

it's internal enterprise search, not site search. harder problem.

no, it really isn't. search has been solved - most of the issue is getting content connected and centrally indexed, not the actual searching of the index. (been doing this for 12 years back when solr and FAST where en-vogue)

Re: Amazon Kendra: Enterprise Search Service

#48

Post by mfrye0 » Wed, Dec 04, 2019, 3:46 AM UTC

genS3 wrote: post #29

arnocaj wrote: post #27

Earlier quoted context omitted.

They explicitely mention Question Answering. Could it be that they use something like BERT trained with Squad dataset, and fine tuned on additional content? If so, Bert is very intense in terms of required GPU hardware...

pretty sure they use some of the BERT + rules + a classic search engine + a LOT of marketing kool-aid

Can you elaborate on "BERT + rules + a classic search engine"?

We're due to upgrade our basic Postgres based text search to a formal search solution and investigating different options.

Re: Amazon Kendra: Enterprise Search Service

#49

Post by joeAtBiome » Wed, Dec 04, 2019, 4:25 AM UTC

Hello everyone at HN! The team @ Biome (https://www.trybiome.com) is building a unified search platform for finding and organizing internal information. Biome integrates with your existing SaaS applications (Github, Slack, etc.) to surface content no matter where it’s stored.

If you are interested in a search solution like Biome, please feel free to reach out so we can talk more and learn the best way we can empower your team to be more productive.

Re: Amazon Kendra: Enterprise Search Service

#50

Post by jamra » Wed, Dec 04, 2019, 4:27 AM UTC

whitezebra wrote: post #28

Hey HN, we're building a similar product at https://evertrove.co -- we don't have the limits Kendra currently has, and integrate with a lot more services. We're still early and figuring out what the pricing structure should be, but we're making it a lot more competitive than Kendra is. We'd love to talk to you if you're interested in using Kendra. We're also wondering if there's more value on the Question Answering s…

Is this HIPAA compliant? And how do we contact you? It's a little difficult not having an email address.