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Backblaze 7.0 – Version History and Beyond

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Re: Backblaze 7.0 – Version History and Beyond

#41

Post by lubblig »

atYevP wrote: post #22
tpmx wrote: post #8

Earlier quoted context omitted.

Sure, but you surely you have stats? And why is latency a factor - surely you can work around that by improving your network protocol (think less TCP, more QUIC or something similar, etc)? Anyway, okay, I'll test your trial again. :)

This speedtest is somewhat accurate and is pointed to our data center so should give you a decent idea of speed -> https://www.backblaze.com/speedtest/ . The reason latency is a factor is that it affects how quickly data leaves your computer and gets to our data center, so if you're far away, it can play a factor!

Unless I missed some setting it seems like the speedtest is only for the US data center(s). Is there any way to test the speed to the EU data center?

Re: Backblaze 7.0 – Version History and Beyond

#42

Post by atYevP »

renaudg wrote: post #32
renaudg wrote: post #25

Earlier quoted context omitted.

Wow thanks Yev ! It's #499226 No hard feelings at all against the support guy, who probably has to deal with dubious customer claims all day. But it was pretty frustrating when he told me the log file I looked at couldn't possibly have anything relevant in it, when I had in fact just showed him plenty of relevant things from it :)

Well, not trying to turn this into a support forum any further, but I've just upgraded to 7.0 and right now SMS 2FA seems broken ("The verification code is invalid" every time)

Yev here -> I'll do support wherever I see my bat-signal :D Do you have an alternate method set? If you reach out to support -> https://help.backblaze.com/hc/en-us/requests/new (they have live chat right now) - they can try an alternate method if our primary provider isn't reaching your device!

Re: Backblaze 7.0 – Version History and Beyond

#43

Post by atYevP »

renaudg wrote: post #37
atYevP wrote: post #24

Earlier quoted context omitted.

Yev here -> I'm reading! If you're able, please send me the ticket number so that I can review that exchange and escalate it. I'm sorry that support didn't appear grateful for your debugging efforts, but I'll make sure that it gets in front of the developers who can examine the issue. I would update to v7.0 - it does have a lot of minor fixes in there as well (not sure if inherit is addressed, but worth trying).

FYI I've just confirmed that the issue is still present in 7.0.0.386 (I've seen the same error messages in the log and the inherit process has failed silently)

Thanks - you should be getting an update soon!

Re: Backblaze 7.0 – Version History and Beyond

#44

Post by atYevP »

eliog wrote: post #28
atYevP wrote: post #24

Earlier quoted context omitted.

Yev here -> I'm reading! If you're able, please send me the ticket number so that I can review that exchange and escalate it. I'm sorry that support didn't appear grateful for your debugging efforts, but I'll make sure that it gets in front of the developers who can examine the issue. I would update to v7.0 - it does have a lot of minor fixes in there as well (not sure if inherit is addressed, but worth trying).

I also ran into the same exact problem today. I installed Backblaze this morning and tried to adopt a previous backup and got the same error. I just restarted as a new backup and moved on. But now reading what renaudg mentioned I took a look at the log files and I see the same error: 20191008161659 - ERROR could not read attribute named supports_inherit The XML is also shown in the log and the attribute is called "su…

Yev here -> confirmed with the devs that the typo you're seeing doesn't affect the inherit - it's a different process. But we'll fix the typo :D

Re: Backblaze 7.0 – Version History and Beyond

#45

Post by atYevP »

sib wrote: post #26
atYevP wrote: post #24

Earlier quoted context omitted.

Yev here -> I'm reading! If you're able, please send me the ticket number so that I can review that exchange and escalate it. I'm sorry that support didn't appear grateful for your debugging efforts, but I'll make sure that it gets in front of the developers who can examine the issue. I would update to v7.0 - it does have a lot of minor fixes in there as well (not sure if inherit is addressed, but worth trying).

Hi Yev - sorry to jump in here; I've been a customer for a long time and would like to understand the best way to move some particular directory structure from an internal disc to an external disc (both of which are backed up by Backblaze) without causing that entire directory structure to be fully uploaded again. This has happened more than once and it's not pleasant.

Yev here -> You're saying that when you moved data over without it changing, the data was re-uploaded? It should deduplicate as long as there's been no changes. If you do see that behavior, please ping support so they can investigate -> https://help.backblaze.com/hc/en-us/requests/new

Re: Backblaze 7.0 – Version History and Beyond

#46

Post by calcifer »

cweagans wrote: post #40
atYevP wrote: post #19

Earlier quoted context omitted.

Yev here -> No plans on the Computer Backup side. We haven't been able to come up with a way to do it affordably and in a way that makes sense for us - so we recommend folks use B2 Cloud Storage and any of the integrations that work for both. Cloudberry and Comet backup work pretty well. You can see more on: https://www.backblaze.com/b2/integrations.html?platform=linu... (I set it to use Linux + Backup as the paramet…

B2 isn't really a solution for people that are looking for a robust computer backup service like Backblaze currently offers for Mac and Windows. I went down that road and ended up very frustrated. I ended up buying a Synology NAS (which does offer the same computer backup features + revisioning and all that), and then syncing the backup out to B2. It's not an ideal solution by any means, and I would get rid of my NAS…

I imagine the problem isn't closed vs open source, but the fact that on Linux it would be trivial to mount a massive NAS (think dozens of TBs) in a way that's completely invisible to the Backblaze client and pay $6/month for unlimited backups. There were people on /r/datahoarder who stored petabytes on Amazon's "unlimited" backup before the whole product got canceled.

Re: Backblaze 7.0 – Version History and Beyond

#47

Post by scarface74 »

scarface74 wrote: post #18
CharlesW wrote: post #13

Earlier quoted context omitted.

Thank you, I know the history and what they've said in the past, and also know about their B2 product. I'm hoping for a real answer from Yev, but if not I've been reasonably happy with CrashPlan (which is a NAS-friendly solution).

TIL: Crashplan doesn’t support backing up NAS on Windows but does for Windows and Linux. Interesting.... That being said, I think if I had a NAS, I would want a solution that runs directly on the NAS instead of depending on a host computer.

Too late to edit:

Crashplan supports NAS backups on Macs and Linux.

Re: Backblaze 7.0 – Version History and Beyond

#48

Post by cweagans »

calcifer wrote: post #46
cweagans wrote: post #40

Earlier quoted context omitted.

B2 isn't really a solution for people that are looking for a robust computer backup service like Backblaze currently offers for Mac and Windows. I went down that road and ended up very frustrated. I ended up buying a Synology NAS (which does offer the same computer backup features + revisioning and all that), and then syncing the backup out to B2. It's not an ideal solution by any means, and I would get rid of my NAS…

I imagine the problem isn't closed vs open source, but the fact that on Linux it would be trivial to mount a massive NAS (think dozens of TBs) in a way that's completely invisible to the Backblaze client and pay $6/month for unlimited backups. There were people on /r/datahoarder who stored petabytes on Amazon's "unlimited" backup before the whole product got canceled.

I'm reasonably sure you could do the same on macOS.

Re: Backblaze 7.0 – Version History and Beyond

#49

Post by lostlogin »

ryanmercer wrote: post #11

I really miss Backblaze. I was a customer for years and years and actually was fortunate (I guess?) enough to have to use them to recover around a terabyte once but when I switched to using a Chromebox as my daily driver (then a Chromebox 2) I found I was turning my Windows machine on once a month just to keep kosher with the Backblaze servers. Such a great service and I still always look forward to the emails, stuff…

> I found I was turning my Windows machine on once a month just to keep kosher with the Backblaze servers

I’ve been burnt badly by this, I wish there was a better way. I was in the habit of doing this and when I fired the drive up for some reason it failed to be backed up and the backup was deleted at their end. 1TB had to be re-uploaded on a 4Mbps connection. I know I shouldn’t have done the backup on the last day (no data had changed) but wow was that irritating.

Re: Backblaze 7.0 – Version History and Beyond

#50

Post by cbo100 »

maikhoepfel wrote: post #10

Cool changes! Any plans to ever add Linux support? That’s a dealbreaker for me. I need to backup both Linux and Windows machines. I wanted to use B2, but restic seems not ideal on Windows.

What issues do you have with Restic on windows?

I'm using Restic to B2 on Linux, Win and Mac desktops and a Synology NAS (linux based). No problems.

For my purposes, especially with Restic dedupe, plain B2 works out much cheaper than $6/pc/month would. I currently spend around $7/month total for all these.

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