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Thomas Cook collapses, stranding 150k UK holidaymakers

theguardian.com

41–50 of 285 posts

Re: Thomas Cook collapses, stranding 150k UK holidaymakers

#41

I was always wondering about the profit margins of these companies. From their prices I always felt that I am paying a portion of the previous guy's vacations. I'd call it a pyramid scheme, only everybody loses.

I have a future holiday booked with Thomas Cook. I paid a deposit, which I expect to get back through either ATOL or my credit card company. The overall cost was going to be less than I would have paid booking direct. They should probably have charged me more :(

Re: Thomas Cook collapses, stranding 150k UK holidaymakers

#42

Does this mean Condor Airlines is shutting down as well? Their website[1] says they're continuing to fly, but I'm wondering if there any sort of precedent for what happens to child companies when the parent becomes insolvent. Having just returned just last week from Europe via Condor Airlines, I'm glad I don't have to worry about this mess. [1]: https://www.condor.com/us

If Condor operates as an independent company, as long as it is a going concern, it will likely continue to fly. As an asset, it will be sold by any administrator in order to help recoup money to pay Thomas Cook's creditors. It is (most likely) worth more money as an operating airline than if it were to be shut down.

Re: Thomas Cook collapses, stranding 150k UK holidaymakers

#43
> Customers at a hotel in Tunisia reported being locked in by security guards as the hotel demanded extra money, fearing it would not be paid by Thomas Cook.

This is quite bad behaviour from the hotel. Presumably their business relationship is with Thomas Cook, not the people on holidays?

They went as far as grabbing people who jumped a wall in an attempt to get out!

More details here: https://www.bbc.co.uk/news/uk-49787563

The hotel is this one, maybe one to avoid: "Les Orangers resort in Hammamet, near Tunis."

Re: Thomas Cook collapses, stranding 150k UK holidaymakers

#44

Why do these travel companies always go bust in a way that leaves people stranded? Surely the management must have known a week or two ago that the company was about to go under. In that case, stop anyone flying out but still bring people back. By the time they actually cease trading there should be few people left abroad. Some managers in Thomas Cook must have known that people flying out were going to end up strand…

Completely playing devil's advocate - continuing to operate whilst knowing there is a high risk of them going bust gives the CAA more time to put in contingency plans, rather than going bust _now_.

Re: Thomas Cook collapses, stranding 150k UK holidaymakers

#45
I was recently debating booking a flight to Europe on Norwegian. It didn't affect my decision, but I'm very aware that they're struggling financially, so I'd only buy the tickets less than a month out on a credit card so it's the bank's money, and if they declared bankruptcy and cancelled flights, c'est la vie.

Re: Thomas Cook collapses, stranding 150k UK holidaymakers

#46

> Customers at a hotel in Tunisia reported being locked in by security guards as the hotel demanded extra money, fearing it would not be paid by Thomas Cook. This is quite bad behaviour from the hotel. Presumably their business relationship is with Thomas Cook, not the people on holidays? They went as far as grabbing people who jumped a wall in an attempt to get out! More details here: https://www.bbc.co.uk/news/uk-4…

The Guardian article mentions that hotels have to wait up to 3 months to be paid by the holiday company. I can see why the Tunisian hotel did what they did, but you are correct that their business relationship is with Thomas Cook, not the holidaymakers.

Meanwhile, Thomas Cook holidaymakers were anxious that they might be evicted from their hotels or charged again for their holidays. Holiday companies do not normally pay hotels until up to 90 days after guests have left.

Do hotels typically have insurance that covers situations like this?

Re: Thomas Cook collapses, stranding 150k UK holidaymakers

#47

Reminder again to never hold gift cards. I had a family member who was gited a $3,000 travel voucher with an agency - I told them to exchange it in for flights asap as you can book up to a year out, change the tickets later and it's better to be a creditor with a national airline than a likely-going-out-of-business-because-of-online travel agency

The gift card market just confuses me. Especially when it's people giving gifts to people (not corporate gifts), cash is something that has at least as much value as the gift card, is accept everywhere, isn't a liability on a balance sheet, and is easier to give.

Re: Thomas Cook collapses, stranding 150k UK holidaymakers

#48

> Customers at a hotel in Tunisia reported being locked in by security guards as the hotel demanded extra money, fearing it would not be paid by Thomas Cook. This is quite bad behaviour from the hotel. Presumably their business relationship is with Thomas Cook, not the people on holidays? They went as far as grabbing people who jumped a wall in an attempt to get out! More details here: https://www.bbc.co.uk/news/uk-4…

I found this quote from the Guardian:

> Those buses that arrived to transport holidaymakers to the airport at Enfidha were turned away by security, Orangers guests told the Guardian.

https://www.theguardian.com/business/2019/sep/22/thomas-cook...

Re: Thomas Cook collapses, stranding 150k UK holidaymakers

#49

Strange... must be down from the 600k reported by Business Insider: https://www.businessinsider.com/thomas-cook-bankrupt-airline...

I was trying to figure this out too, other reputable sources cite 600k as well.

There is some number of passengers who have not yet left on their trip, who are part of that number.

Re: Thomas Cook collapses, stranding 150k UK holidaymakers

#50

I was always wondering about the profit margins of these companies. From their prices I always felt that I am paying a portion of the previous guy's vacations. I'd call it a pyramid scheme, only everybody loses.

Maybe this is nitpicking, but it might be more that they're always one month behind on all their bills. A pyramid scheme needs to keep getting suckers on the bottom layer; this might operate fine with repeat customers.
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