I'm surprised investors aren't more scared of the competition, particularly Microsoft and its Teams product that is part of Office 365. Maybe it's not a huge deal because the overlap of Slack customers and Office 365 customers isn't that big?
Work is a non-software company and we asked if we could use Slack and IT responded by saying that we already had Teams installed and included with O365.... therefore we should use that. That's what we've being doing except that no one chats on there....
...Which serves as a demonstration that nobody needs chat.
Isn't it great how that works?