Zipcar also has a dumb system in-place where you need to use the card first to start the reservation following which you're allowed to use the app to lock/unlock the car. The whole point of using the app is so that I don't have to carry a physical card with me.
When I Took My Zipcar Into the Wilderness
41–50 of 192 posts
Re: When I Took My Zipcar Into the Wilderness
#42Friend in Seattle had this experience when trying to use a zipcar truck out of a garage while moving (i.e. Limited time window to get stuff out of one area to another). Ended up calling support, dealing with multiple hours of delays. Despite the issues which has led him to avoid Zipcar these days, he uses ReachNow (now defunct) and car2go (now called ShareNow) regularly and AFAIK ReachNow didn't have these limitation…
I haven't used any of the services you mention, but an on-line rental service I have used has a simple system: they unlock the car remotely when you start your rental, and the key is in the glove compartment. You may run into issues starting your rental, but lack of connectivity won't stand you in the middle of nowhere.
Is there a particular reason these services can't just leave the keys in the car? Theft?
Re: When I Took My Zipcar Into the Wilderness
#43If this article is true, Zipcar in the US must work in a fundamentally different way from how it does here in Europe. Every Zipcar I've ever rented, once you've gained access with your card or the app the first time, you have the actual keys in your hand until the end of the rental. You don't need a mobile signal to lock and unlock the car wherever you go, the key fob does that.
Of course, in one of the scenarios the article addresses - car battery failure in the middle of a wilderness - it doesn't matter whether it's a Zipcar or not, that's a serious problem for any car.
Re: When I Took My Zipcar Into the Wilderness
#44Earlier quoted context omitted.
That's actually a problem with all modern cars: If the battery dies, the key fob won't open the door. In fact, if the battery dies in the car or the fob, you can't open the door. But, there is a mechanical backup with an ordinary car. In my 2012 Volvo, I can open the driver's door with the mechanical key. If the fob is ded, I can physically insert it and start the car. If the car is also dead, I have to sort that out…
I'm amazed at how easy it is to kill the battery on modern cars. I would think that they would monitor the batter and shut-off all non-ignition systems when it gets low. Or at least turn off the headlights when the car is off.
FWIW audi does do this rather effectively in my 2011 audi A4 and it also comes with a huge battery compared to other cars I've owned. You can tell if your battery is near EOL by the fact that the entertainment system starts taking 30s to come on after starting the car, but it also shuts off most other electronics as the battery dips lower as well.
When a battery was on the edge of failure, I was also amazed at how many days it continued to be able to start for, driving a mere 3 miles per say and starting it twice. The voltage gauge on an accessory I had would show the battery under 10 volts, I'd push the ignition button and silence would follow, then seconds later the faintest sound of an engine would start. Every day, for nearly an entire month of winter.
Re: When I Took My Zipcar Into the Wilderness
#45Earlier quoted context omitted.
That's actually a problem with all modern cars: If the battery dies, the key fob won't open the door. In fact, if the battery dies in the car or the fob, you can't open the door. But, there is a mechanical backup with an ordinary car. In my 2012 Volvo, I can open the driver's door with the mechanical key. If the fob is ded, I can physically insert it and start the car. If the car is also dead, I have to sort that out…
If the battery is flat on the car then you are still pretty much out of luck even if you can get in. The only advantage to being able to open it is to use it as shelter in a emergency situation
Last year, we push-started my dads car where battery was so bad it could not be charged or jump started from another car. Push start worked the first time (car from 2009).
Re: When I Took My Zipcar Into the Wilderness
#46If this article is true, Zipcar in the US must work in a fundamentally different way from how it does here in Europe. Every Zipcar I've ever rented, once you've gained access with your card or the app the first time, you have the actual keys in your hand until the end of the rental. You don't need a mobile signal to lock and unlock the car wherever you go, the key fob does that. Of course, in one of the scenarios the…
In the US the keys that are in the car are physically tied to the car with a string. You are expected to use the card to lock and unlock during your reservation
Re: When I Took My Zipcar Into the Wilderness
#47Earlier quoted context omitted.
That depends on the vehicle. If it's an ICE with a manual transmission, and you can get it moving fast enough, you can pop the clutch to start it. Back in the day, with a ~dead battery, I'd park on a hill. Even without a hill, 2-3 people can generally just push.
And what percentage are manual transmission vehicles these days? Probably less than 1
>>90% in Germany
Re: When I Took My Zipcar Into the Wilderness
#48Earlier quoted context omitted.
The bit about the cell phone discharge seems pretty unlikely. A charged car battery has at least 2MJ of stored energy. GSM in its highest-power mobile station state draws 800mW. Add maybe another 150mW for the GPS, call it 1W total. The battery should power such a phone for weeks. You should be able to smell-test this fact by considering that your mobile weighs nothing and runs all day whereas a car battery weighs 20…
Your smell test is a bit misleading in that most car batteries have a drastically lower energy density than Lithium Ion cells. There’s still a lot more energy in the car battery, of course, but not by nearly as much as a naive comparison of the weights would suggest. If it had the energy density of your cell phone, the lead acid battery in your car would only weigh 5 or so kgs. Your cellphone will also last a lot les…
Searching for signal uses some kind of exponential backoff algorithm (somekind because of patent wars between Qualcomm Broadcom and others), the phone doesn't simply sends the maximum power every fraction of a second. 1% per minute means something is wrong with your phone, or a weird edge case.
Re: When I Took My Zipcar Into the Wilderness
#49I got banned from using Zipcar last year. I lived in a condo building with an under ground parking lot in SF. A few times I rented a Zipcar and left it parked in the parking lot at my condo building. About 50% of the time, the car would not unlock. In all cases, I successfully contacted Zipcar who informed me the only thing they could do is tow the car (usually 24+ hours later). The parking lot had no cell service. O…
Honestly, the ban sounds justified to me. If you know that parking in the garage will lead to a 50% probability of them having to tow the car, repeating this is just unnecessary. It would obviously be better if they could handle such scenarios but ignoring a known limitation to incur cost to others (since you have no advantage as you also can't use the car in this scenario) sounds wrong to me.
> Honestly, the ban sounds justified to me
based on the story above I agree, knowingly (and after a few occurrences you should understand there's a problem) damaging the service should lead to a ban or at least a warning.
Re: When I Took My Zipcar Into the Wilderness
#50Friend in Seattle had this experience when trying to use a zipcar truck out of a garage while moving (i.e. Limited time window to get stuff out of one area to another). Ended up calling support, dealing with multiple hours of delays. Despite the issues which has led him to avoid Zipcar these days, he uses ReachNow (now defunct) and car2go (now called ShareNow) regularly and AFAIK ReachNow didn't have these limitation…
I haven't used any of the services you mention, but an on-line rental service I have used has a simple system: they unlock the car remotely when you start your rental, and the key is in the glove compartment. You may run into issues starting your rental, but lack of connectivity won't stand you in the middle of nowhere. Is there a particular reason these services can't just leave the keys in the car? Theft?
If the car has no signal, how is it unlocked?