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Hotmail development team on Reddit

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Re: Hotmail development team on Reddit

#41
post #15
post #2

The poster is not questioning the need for open standards, they are questioning the user's need to have that particular standard implemented in hotmail. Which is not necessarily a bad thing to do IMO.

I agree that the headline is a bit over the top. When I saw that they mentioned ActiveSync, all I could think of was "I'd have to plug my phone into my computer to get email???" I didn't know that's what they call their push service now.

Yeah the full name is Exchange ActiveSync.

Re: Hotmail development team on Reddit

#42

I hope the Hotmail team follows through with answering questions. When the IE team offered to answer questions on Reddit, they quit after a few hours. The questions I had asked was (summarized): Most IE6 usage seems to be from large corps, and much of their resistance to upgrading is due to internal apps which only work correctly on IE6. Why doesn't Microsoft offer a standalone IE6 distro which could be installed alo…

I've often wondered why these companies don't install a non-IE browser as a primary browser, leaving IE6 on the system, then using HTAs (http://msdn.microsoft.com/en-us/library/ms536496%28VS.85%29....) with IE6 to deliver their intranet stuff.

Re: Hotmail development team on Reddit

#43
post #36

Earlier quoted context omitted.

Yeah, when I was at Microsoft we were really out to get the users and the developers. Are you fucking serious? I expect it at Reddit but not here.

It's not a conscious decision to be hostile, just an effect of Microsoft's cultural norms and attitudes.

It's really not. Do you actually know any Microsoft developers? It's just impolite for people at Microsoft to say: "Reddit says it wants this feature but we haven't implemented this feature. Why? Because we have done a massive user study in the past year on this and there are fewer than 1% of users (power users only) who actually care."

Re: Hotmail development team on Reddit

#44
post #23

I think this was a negative PR move. Did they really think coming on reddit and saying things like this would be beneficial? I don't see any evidence in this that they actually care about peoples feedback. They just keep getting defensive about their decisions of deleting peoples email, not supporting IMAP etc.

There's no such thing as bad press. I've read the name "Hotmail" more times today than I had in the past 6 months.

Yes but all of it is in negative connotation. The replies on the thread are downright insulting. Take this for example - http://www.reddit.com/r/IAmA/comments/ej32l/we_are_the_hotma...

I think the Hotmail team shouldn't have done this, at least not before putting all the basic features in place.

Re: Hotmail development team on Reddit

#45
post #3

I found the much more insulting thing on that thread was the Hotmail developers' insistence that user's emails should be deleted after 270 days of inactivity. This point was brought up many times (well, about the old 30-day or 90-day limits), and all the devs said was "we fixed that! it used to be 30, now it's 270". That is so incredibly insulting. If you go help in an aid program in Africa for a while, you could com…

Gmail "might" delete inactive accounts after 9 months/270 days. But if it's forwarding mail it wont delete it, unlike hotmail. Hotmail has more conditions for inactivity it seems.

Re: Hotmail development team on Reddit

#46
post #31
post #3

I found the much more insulting thing on that thread was the Hotmail developers' insistence that user's emails should be deleted after 270 days of inactivity. This point was brought up many times (well, about the old 30-day or 90-day limits), and all the devs said was "we fixed that! it used to be 30, now it's 270". That is so incredibly insulting. If you go help in an aid program in Africa for a while, you could com…

Not that it makes it better, but I'll point out that Yahoo is now deleting inactive email accounts as well.

Right, it doesn't make the hotmail situation look better, it just reinforces how bad they both are.

What's also horrible about the yahoo policy is that there is that you can reactive the account (at least for some period of time), but the email archives are deleted. This happened to one of my accounts.

Re: Hotmail development team on Reddit

#47
post #3

I found the much more insulting thing on that thread was the Hotmail developers' insistence that user's emails should be deleted after 270 days of inactivity. This point was brought up many times (well, about the old 30-day or 90-day limits), and all the devs said was "we fixed that! it used to be 30, now it's 270". That is so incredibly insulting. If you go help in an aid program in Africa for a while, you could com…

Maybe they understand that 85% of people's email is spam anyway and don't really care if accounts get deleted... almost like saying: "you should have known better!"

Re: Hotmail development team on Reddit

#48
post #14

Earlier quoted context omitted.

Don't you get a Live account when you sign up for Hotmail? Those don't get deleted after 270 days; I've used my Live account (originally a Hotmail account) for Xbox Live and other services without logging into Hotmail for years now. So I doubt it's for usernames.

According to the docs and the developer comments they do get deleted. Presumably using the account with xbox live and other services is what's keeping it active, even if you don't log into hotmail directly. I've also already experienced both situations. When the @live.com accounts became available I registered my name, never used it, eventually forgot to keep logging in to keep it active and it got deleted. Meanwhile…

I don't know about xbox live, but having using my hotmail login on msn via pidgin is enough to keep it active.

Re: Hotmail development team on Reddit

#49

I hope the Hotmail team follows through with answering questions. When the IE team offered to answer questions on Reddit, they quit after a few hours. The questions I had asked was (summarized): Most IE6 usage seems to be from large corps, and much of their resistance to upgrading is due to internal apps which only work correctly on IE6. Why doesn't Microsoft offer a standalone IE6 distro which could be installed alo…

[deleted]

Re: Hotmail development team on Reddit

#50
post #20

The condescending attitude Microsoft has for users and developers can also be seen in their responses to Reddit's Q&A with the IE9 team: http://www.reddit.com/r/reddit.com/comments/dk3s0/the_ie9_te...

Yeah, when I was at Microsoft we were really out to get the users and the developers. Are you fucking serious? I expect it at Reddit but not here.

I didn't say MS was "out to get the users", I just mean that every response Microsoft has to perfectly reasonable questions like "why don't you support [insert standard here]?" has the same patronizing tone like "we've listened to our customers and delivered a product that they are satisfied with".
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