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Toyotas and Chevys Are Holding Up Better Than Most Luxury Brands

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Re: Toyotas and Chevys Are Holding Up Better Than Most Luxury Brands

#42

This article seems to be written using results from a J.D. Power report. J.D. Power's methodology is commonly known to be extremely flawed in that they weigh all "issues" equally. So an engine failure is the same severity as Bluetooth not connecting. Furthermore, tiebreakers are broken in pretty nonsense ways, and many suspect it's by whoever pays the most. For example, they crowned Buick the most dependable brand, b…

But, you gotta understand that's for the first 3 years only and the consumer reports is only for the first 10 years. Once you get beyond 10 years, any mechanic will tell you the European cars are absolute garbage. Especially BMW, Audi and Mercedes will self destruct at some point after 10 years. And those parts cost a heck of a lot more than non-luxury brands. Sometimes, they won't even sell you a part by its own pie…

You're conflating cost of ownership with frequency of issues (reliability). The Germans don't break often, but when they do, it'll cost a bunch. American cars break continuously, but it's cheap and easy to fix.

Re: Toyotas and Chevys Are Holding Up Better Than Most Luxury Brands

#43

Earlier quoted context omitted.

Given that a Lexus is a fancy Toyota, this doesn't surprise. I had it explained to me once by a MOT tester (a safety and emissions test in the UK that cars more than four years old must undergo annually) while my old Corolla was on the ramp that Toyota's process basically involves hardening parts from the last model for the most popular defects, with as little re-design work of the internal components between generat…

Toyotas are extremely reliably, especially in the long term. In the long term, toyotas beat anything out there even hondas.

If you look at GP, hondas are not particularly reliable by either metric discussed. Even american Chevies rank higher.

Re: Toyotas and Chevys Are Holding Up Better Than Most Luxury Brands

#44
post #43

Earlier quoted context omitted.

Toyotas are extremely reliably, especially in the long term. In the long term, toyotas beat anything out there even hondas.

If you look at GP, hondas are not particularly reliable by either metric discussed. Even american Chevies rank higher.

honda is having some issues with some of their newer models (too many changes leading to more faults). But, after 10 years, I bet hondas still rank really high.

Re: Toyotas and Chevys Are Holding Up Better Than Most Luxury Brands

#45

Earlier quoted context omitted.

Ditto for Infiniti (Nissan), Acura (Honda), and Audi (VW). I realize none of those brands are useful for making unrelated demographic-based comments, however.

For the Volkswagen group, I would list Bentley, Lamborghini or Bugatti as their luxury offerings. Audi is more middle class and sold in large numbers, at least in Europe.

In the US, Audi, BMW and similar European brands are intentionally marketed as a mid to high luxury vehicles to preserve their brand mystique. None of these companies sell mass-market cars in the US in the same tier as mass-market cars by Toyota, GM, etc. Most of these brands do sell mass-market cars in Europe, though.

It's also worth noting that in the US, most families have had multiple cars due to the lack of alternative transit options, and so families of modest means buy lower cost vehicles as a result.

Only recently are multi-car households are seeing a big uptick in places like the UK [1], and in many developed urban areas of Europe, the car is used by families as a "weekend getaway" vehicle, not a daily commuter. When you only have to buy one car, you might be able to afford more luxury.

[1] https://www.express.co.uk/life-style/cars/912000/two-cars-ho...

Re: Toyotas and Chevys Are Holding Up Better Than Most Luxury Brands

#47
Assessing "reliability" between brands is very hard (and a lost cause IMO) because there's tons of things that have a large effect but are hard to measure and quantify.

Reliability variation between models > reliability variation between brands. Generally speaking cheap disposable appliance cars are cheap and disposable. OEMs put much more effort into their flagship products and the products that define their brand image.

Owner demographics have a large effect on reliability over the kind of 5+yr timeline many commenters here seem to be talking in. The wealthier the owner the better the vehicle is treated (at a statistical level, we all know one or two rich guys who never change their oil). Rich people years vs poor people years is like highway miles vs city miles. As vehicles get older they get cheaper they move down the economic ladder which tends to complicate things a little. In states with road salt wealthier people are much more likely to keep their vehicles in garages or wash them regularly.

When it comes to vehicles >8yo (or whatever the oldest banks will write a loan for at present) you see on the road is not necessarily what's reliable or what's popular. The dealership auction system tends to siphon off vehicles over a certain age and/or under a certain value to the South American (from North America) and African/Middle Eastern (from Europe) markets. This means that vehicles owned by the demographics that tend to trade in regularly (wealthier on average) will not stick around as well as the vehicles owned by people who don't or who tend to buy/sell private party (less wealthy on average). So the old vehicle you see driving around are not necessarily a 1:1 representation of what was or wasn't reliable or what was or wasn't popular back in the year they were sold. Different demographics keep vehicles for different amounts of time. People tend to get new vehicles at life milestones younger people are moving up in the world commuting, starting families and this prompts them to change vehicle more often. Grandpa bought a 'Vic in '94 and has been driving it since.

Replacement cost greatly effects a how long a vehicle is kept in service. Replacing a compact SUV is cheap compared to a 1-ton truck so at any point in time the owner of the big truck is much more likely to fix any problem that comes up rather than go looking for a replacement. Look at the 90s Fords you still see around. Ford sold a TON of Explorers yet 1st and 2nd gen Explorers are a rarity on the roads compared to F-series.

Also, just because you never see a particular make/model where you live doesn't mean they don't exist in large numbers elsewhere.

There's probably a few things I'm forgetting but people would do well to keep in mind all the things that aren't being controlled for when they read about vehicle "reliability".

Re: Toyotas and Chevys Are Holding Up Better Than Most Luxury Brands

#48

Automotive EE here. In the last 5-8 years there has been a DRAMATIC change in the way vehicles are tested and released. Everyone has become much more focused on electronic features - while at the same time almost everyone is completely outsourcing electronics design and firmware. Cars hit the lots with 10 new flashes waiting. When I started, it was a BIG DEAL if you had a lot held up somewhere in Detroit because of a…

With the exception of safety features (think blind spot monitoring, backup cameras, lane keep assist, parking sensors) and mobile connectivity features like bluetooth, frankly I'm getting tired of all the crap they're throwing into vehicles these days for many of the reasons you mention. It seems every manufacturer or parent brand has their own infotainment system, NAV, etc. and you pay the price for it when you buy…

>Is anyone making reasonably well-appointed vehicles without throwing everything and the kitchen sink in there?

No. Honda, Toyota, Fiat, GM, everyone seems to have the same problem. For what it's worth, FiatChrysler and GM have at least had the sense to set higher requirements for vendor/suppliers than Toyota.

Specicially, after Toyota's "unintended acceleration" issues (mostly floor mats, some APPS/Pedal issues) it was discovered that their ECU taking accelerator pedal position (I'm not sure if it was the PCM/ECM specifically) had over 12,000 GLOBAL VARIABLES! Let that sink in for second.

After a code audit by iirc UPenn the bug was not found, but that wasn't a glowing review, it was ad admission it was impossible to prove/disprove.

Edit: I take that back. There are Chinese brands I drove in Malaysia and export-only Nissans that while being wholly illegal in the US or Europe are still barebones vehicles.

Re: Toyotas and Chevys Are Holding Up Better Than Most Luxury Brands

#49

This article seems to be written using results from a J.D. Power report. J.D. Power's methodology is commonly known to be extremely flawed in that they weigh all "issues" equally. So an engine failure is the same severity as Bluetooth not connecting. Furthermore, tiebreakers are broken in pretty nonsense ways, and many suspect it's by whoever pays the most. For example, they crowned Buick the most dependable brand, b…

But, you gotta understand that's for the first 3 years only and the consumer reports is only for the first 10 years. Once you get beyond 10 years, any mechanic will tell you the European cars are absolute garbage. Especially BMW, Audi and Mercedes will self destruct at some point after 10 years. And those parts cost a heck of a lot more than non-luxury brands. Sometimes, they won't even sell you a part by its own pie…

Last quarter I quit my job at one of the world's largest automakers and for twelve years I've had a small business on the side that serves specialist mechanics of all kinds, so I talk to dealership and indy mechanics all the time. I think you need a lot more experience with automobiles before you are qualified to say such things.

I have a 22 year old 3 and a 26 year old 5. Neither have ever been in the shop for anything but tires. It's not fair or accurate to lump this in the same bucket as vw or mbz. I have bought quite a few parts from the dealer that cost less than $1, like plastic rivets or clips that I broke in the process of getting to something else. Toyota and VW want almost ten bucks for these sometimes. GM won't sell them to you. But my coolant is cheapest at the mbz dealer.

Unlike japanese makes, for anything that people have a need to replace, the original parts are sold on the aftermarket at fair prices. For my toyota, if I want a ball joint, I have to pay three times what it should cost at the dealer parts desk, or deal with junk from the aftermarket - and it's all junk. Datsuns, honda, same boat. Mazda, you're lucky if they even support your car anymore.

Re: Toyotas and Chevys Are Holding Up Better Than Most Luxury Brands

#50

Automotive EE here. In the last 5-8 years there has been a DRAMATIC change in the way vehicles are tested and released. Everyone has become much more focused on electronic features - while at the same time almost everyone is completely outsourcing electronics design and firmware. Cars hit the lots with 10 new flashes waiting. When I started, it was a BIG DEAL if you had a lot held up somewhere in Detroit because of a…

Has there been a trend to bring controls back in house? I used to work in another mature industry, HVAC. It also went through a period of outsourcing all electronics/software, and then they realized that all the IP/secret sauce going forward will be in the controls and related software. My former employer had plenty of unpleasant experiences outsourcing firmware, which contributed to bringing it all back in house.

>Has there been a trend to bring controls back in house?

Best I can tell it's still going out, not pendulum back in.

Part of the issue, and the thing almost no one realizes about Carpocolypse 2008 is that all these suppliers are 100% dependant on supplying to 5 vendors and that if one stops buying X module for 6 months, they fold. Blame in on JIT strategy, or regulation, or whatever, but Johnson Controls would have folded if GM and Chrysler weren't bailed out. Ok, but that means no seats for Toyota, Honda, Ford, etc. Very few people outside of Germany and Detroit realize what was really at stake there.

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