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Heroku is down for the third time today

status.heroku.com

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Re: Heroku is down for the third time today

#41

Post by awt »

davidamcclain wrote: post #40
awt wrote: post #10

I have an app running on Heroku. Interestingly, it caches itself using HTML 5 application cache, so most people won't even notice the site is down. Need to make sure the background network ops are fault tolerant though.

Interesting. Care to share what you're doing/what the heck that means?

http://motodiaryapp.com -- of course if Heroku is down and it's not already cached for you it won't load. This is the technology the site uses to allow offline access: http://www.whatwg.org/specs/web-apps/current-work/multipage/...

Re: Heroku is down for the third time today

#43

Post by kranner »

snprbob86 wrote: post #5
jbail wrote: post #4

Earlier quoted context omitted.

How exactly is the fact that you didn't know about the outage "the magic of cloud computing"? I get that you're saying your users don't care/didn't notice, but I'm clearly missing something because if I had an app on Heroku, I'd be a little nervous. When the cyclic nature of your app swings back around and it's in regular use again, this kind of outage might not be so magical.

Well technically, I was informed of it. I got email alerts and stuff, but I was busy doing other things, so I didn't read them. Users surely noticed, but Heroku definitely noticed before my users did. They're quietly working on a solution and I can quietly go about my day. If my users start complaining, I'll have time to talk to them; time I wouldn't have if I was neck deep in log spew. Having run apps on my own serv…

> to deal with downtime yourself. I'm not particularly good at it, so I appreciate having experts take care of it for me.

This is downtime coming from their infrastructure, not your app.

Re: Heroku is down for the third time today

#44

Post by petercooper »

Timothee wrote: post #28
vegashacker wrote: post #6

It just occurred to me that you know you've made some pretty serious traction as a startup when HN posts about your company no longer have something like "(YC W08)" appended to the end.

Thanks for pointing that out, because I had completely forgotten that this was the case. (I actually can't remember at all, but I figure that I knew that from when they came out) They did go a long way in a short period of time. Winter 2008 feels so close.

Yeah, I'm in the same boat as you. I see successful, "big" companies mentioned here with "YC-whatever" on the end and am blown away by which ones are YC alumni!

Re: Heroku is down for the third time today

#46

Post by mikeyur »

ayb wrote: post #18
bl4k wrote: post #16

Earlier quoted context omitted.

Is there a service that will switch off adwords campaigns if your site is down or in maintenance mode? If not, there should be.

Thought about writing an app to do that. Unfortunately I would not be able to host it on Heroku. :-)

I've had clients with sloppy dev teams who decided to change the URL structure of all landing pages without letting me know (I was managing their PPC campaigns). Google stops serving ads after getting 404 errors - unfortunately I don't think they count other errors (like a 503) and they don't stop until they've sent a few hundred (or thousand) clicks.

Re: Heroku is down for the third time today

#47

Post by bl4k »

mikeyur wrote: post #46
ayb wrote: post #18

Earlier quoted context omitted.

Thought about writing an app to do that. Unfortunately I would not be able to host it on Heroku. :-)

I've had clients with sloppy dev teams who decided to change the URL structure of all landing pages without letting me know (I was managing their PPC campaigns). Google stops serving ads after getting 404 errors - unfortunately I don't think they count other errors (like a 503) and they don't stop until they've sent a few hundred (or thousand) clicks.

would ppl pay for a good solution here, like $10 a month, or a % of money saved? I imagine that with a good implementation they might.

Re: Heroku is down for the third time today

#48

Post by aarongough »

It's worth noting that this was not universal as far as I can tell.

I have 5 minute watchdogs on all of my 3 sites in production with Heroku, and none of them pinged me. Given that I know the watchdogs work (regular testing and previous incidents) I would have to conclude that not everyone was affected.

Re: Heroku is down for the third time today

#49

Post by davidamcclain »

awt wrote: post #41
davidamcclain wrote: post #40

Earlier quoted context omitted.

Interesting. Care to share what you're doing/what the heck that means?

http://motodiaryapp.com -- of course if Heroku is down and it's not already cached for you it won't load. This is the technology the site uses to allow offline access: http://www.whatwg.org/specs/web-apps/current-work/multipage/...

Wow, that opened my eyes! That use case didn't occur to me. I might have to add that to my box of treats, especially since I have apps on Heroku too.

(Love you really, Heroku).

Re: Heroku is down for the third time today

#50

Post by froggie »

You have to give Heroku credit for selling major quantities of Kool Aid. They've been pretty flakey for the past couple of months, and people are here claiming that this is the first outage. Someone's even claiming that 99.7% is a good record.
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