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Massive Comcast Outage Hits the US

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Re: Massive Comcast Outage Hits the US

#41

Post by rietta »

drewr wrote: post #9

Most stuff has worked today. GitHub hasn't. IPv6 has been hit-or-miss as well.

First thing I noticed failing was Github. Then nothing for a while. I'm not home, but was able to VPN back into my home and run traceroute and it seems to have healed with the route to Github at least.

  traceroute github.com
  traceroute to github.com (192.30.253.112), 30 hops max, 60 byte packets
   1  router.home (192.168.xxx.xxx)  0.455 ms  1.454 ms  1.431 ms
   2  96.120.4.xxx (96.120.4.xxx)  10.247 ms  16.604 ms  15.646 ms
   3  ae113-rur01.d9chamblee.ga.atlanta.comcast.net (96.108.191.229)  17.851 ms  17.839 ms  17.810 ms
   4  ae-29-ar01.b0atlanta.ga.atlanta.comcast.net (162.151.88.217)  16.559 ms  16.673 ms  16.660 ms
   5  lag-5.ear2.b0atlanta2.Level3.net (4.68.71.45)  17.321 ms  17.411 ms  17.353 ms
   6  * * *
   7  GITHUB-INC.bear2.Washington111.Level3.net (4.14.98.158)  128.508 ms  122.411 ms  120.312 ms
   8  * * *
   9  * * *
  10  * * *
  11  * * *
  12  * * *
  13  * * *

Re: Massive Comcast Outage Hits the US

#42

Post by LinuxBender »

txru wrote: post #10

I know that other commenters are being flippant, but could this legitimately be them testing their throttling ability for specific types of traffic?

Most likely not. Probably more like a backbone routing issue.

Their rate limiting tools like Sandvine do not causing these kinds of outages. They cause hassle for specific protocols and destinations. (rate limits, tcp resets, blackhole) but not massive outages.

Re: Massive Comcast Outage Hits the US

#43

Post by spelunker »

gm-conspiracy wrote: post #20
LeoPanthera wrote: post #17

On Comcast here in the bay area. Some sites are fine. Some are just gone. Luckily, my corp VPN endpoint is accessible, and if I VPN out, I can get to everything again.

This leads me to believe they are testing to see what they can get away with for fastlane access.

Or it could be, ya know, a run-in-the-mill network routing issue.

Re: Massive Comcast Outage Hits the US

#44

Post by smaili »

> Customers were also taking to Twitter to reach out to the company about the possible outage. The company recommended that some users try checking the status center online, which would require an internet connection of some kind.

Got to love you need internet to check the status of your internet :)

Re: Massive Comcast Outage Hits the US

#46

Post by ilyanep »

ajmurmann wrote: post #29
makecheck wrote: post #16

Well, we all know they’ll learn to do better because of this: they’ll take all that money from monthly fees and make sure to improve quality of service! Right? Nope. They’ll probably raise prices if anything, and receive no ill effects as a company for basically failing to provide what they happily accept money for. (Buried somewhere in an “update” to Terms of Service, they probably pardon themselves from exactly thi…

Of course nothing will happen. Comcast is too good at lobbying and Internet still doesn't get treated with the same legal importance as other infrastructure like road, running water or even snail mail.

For what it's worth, we let bridges crumble, communities sit without clean drinking water, and are intentionally bankrupting our postal service in the hopes of being able to privatize it. So I would say the Internet is being treated about the same.

Re: Massive Comcast Outage Hits the US

#47

Post by jasoncartwright »

bkmartin wrote: post #30
jasoncartwright wrote: post #21

Earlier quoted context omitted.

Netflix and YouTube have caches inside Comcast's network. That'll probably be why they are still serving? https://openconnect.netflix.com/en_gb/ https://peering.google.com/#/options/google-global-cache

I'm on HN...seeing your update...I an connect to my employer remotely... Feels like Comcast is not the whole story...

HackerNews is served from Cloudflare, which employs caches close to you as well. Seems like Comcast has a problem routing over distance.

Re: Massive Comcast Outage Hits the US

#48

Post by tomcam »

ajmurmann wrote: post #29
makecheck wrote: post #16

Well, we all know they’ll learn to do better because of this: they’ll take all that money from monthly fees and make sure to improve quality of service! Right? Nope. They’ll probably raise prices if anything, and receive no ill effects as a company for basically failing to provide what they happily accept money for. (Buried somewhere in an “update” to Terms of Service, they probably pardon themselves from exactly thi…

Of course nothing will happen. Comcast is too good at lobbying and Internet still doesn't get treated with the same legal importance as other infrastructure like road, running water or even snail mail.

Snail mail is handled by one designated quasi-private firm, the USPS. Roads are often handled by contractors on a per-job basis. How would handling it like roads and USPS help?
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