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How Square Made Its Own iPad Replacement

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41–49 of 49 posts

Re: How Square Made Its Own iPad Replacement

#41
We use Square, using a 6 year old iPad and the first "stand" they made. It works great. We also use it to pull up the website, control music and Chrome-cast videos. We do this maybe 1-2x a year. But it still is multi-purpose.

I looked into this new stand but the customer signature screen sucks and you can't install anything else on it.

Re: How Square Made Its Own iPad Replacement

#42
post #12

If this was so carefully designed why isn’t there an LED ring around the card slot? The first time I used one, the clerk had to explain several times that there was a nearly invisible card slot in front of me.

I think I’ve seen the feature you describe on one chip reader... ever.

Re: How Square Made Its Own iPad Replacement

#43

> Square has designed its own secure enclave, > a co-processor for processing encrypted > payment information. About a dozen > employees at Square work on the silicon > team. I do not believe this. $50 says it is just an STM32 with square-written firmware

Square has designed custom ASICs before. One of the older Square readers did crypto just based on power from the phone's 3.5mm headphone jack, so they had to get creative. Then in 2015 they bought Kili, a Canadian company whose entire business was a custom payments ASIC [1]. I didn't work on hardware when I was at Square, but I expect many members of the Kili team contributed to this effort.

[1]: https://techcrunch.com/2015/03/11/square-buys-kili-technolog...

Re: How Square Made Its Own iPad Replacement

#44
post #41

We use Square, using a 6 year old iPad and the first "stand" they made. It works great. We also use it to pull up the website, control music and Chrome-cast videos. We do this maybe 1-2x a year. But it still is multi-purpose. I looked into this new stand but the customer signature screen sucks and you can't install anything else on it.

Maybe ... just maybe, not being able to "install anything" is the point?

I read so many stories about skimmers on ATMs and other POS machines - that maybe this is a good thing?

Re: How Square Made Its Own iPad Replacement

#45

They've decided to compete in the dedicated POS space, yet they continue to compare themselves to tablet based solutions. To that end, I don't think they're actually delivering much novelty here, they've only eliminated the flexibility and low cost benefits that their other products provide.

>They've decided to compete in the dedicated POS space, yet they continue to compare themselves to tablet based solutions.

How did you get that as a takeaway?

Re: How Square Made Its Own iPad Replacement

#46
post #12

If this was so carefully designed why isn’t there an LED ring around the card slot? The first time I used one, the clerk had to explain several times that there was a nearly invisible card slot in front of me.

I've never seen any LED lights around a card slot on any self-service terminal before. They all have a card slot at the bottom section of whatever screen/keypad device is part of the UI and customers never seem to have an issue finding it.

Safeway and Whole Foods (I believe Verifone terminals) have a blue light over the card entry slot. It's also immediately visible because it's black on grey. The Square terminal is a black void on a black field.

Re: How Square Made Its Own iPad Replacement

#47
post #12

If this was so carefully designed why isn’t there an LED ring around the card slot? The first time I used one, the clerk had to explain several times that there was a nearly invisible card slot in front of me.

I've never seen any LED lights around a card slot on any self-service terminal before. They all have a card slot at the bottom section of whatever screen/keypad device is part of the UI and customers never seem to have an issue finding it.

In Australia at least, almost every self-serve POS in Coles, Woolworths, Bunnings, [any other large retailer] etc has an illuminated card slot. Most ATM's do too, as well as the particular brand of POS eftpos machines that the Commonwealth Bank supplied to vendors.

Re: How Square Made Its Own iPad Replacement

#48
post #41

We use Square, using a 6 year old iPad and the first "stand" they made. It works great. We also use it to pull up the website, control music and Chrome-cast videos. We do this maybe 1-2x a year. But it still is multi-purpose. I looked into this new stand but the customer signature screen sucks and you can't install anything else on it.

Wonder if they're planning to offer other services integrated through their hardware? Music with blue-tooth speakers, lighting (or anything that uses hardware power switches), security cameras/backup/AI recognition, temp/HVAC with industry partnerships (or equipment instrumentation monitoring.)

Re: How Square Made Its Own iPad Replacement

#49

Earlier quoted context omitted.

Square on iPads has inadvertently given Apple a beachhead in retail stores. I imagine Square wants these new devices to block Apple from converting these retail iPad users to a competing Apple services.

Apple isn't interested in getting into a shrinking industry like retail. The hand holding and R&D required are extensive, and don't generate enough profit to meet Apple's margin goals.

I see what you mean. With Apple Pay, Apple can slide into retail payment processing but they only have to deal with OEMs and banks, not every mom 'n' pop retail store.
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