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Internal Documents Show Apple Knew the iPhone 6 Would Bend

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Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#41

Post by danmg »

eridius wrote: post #38
_Codemonkeyism wrote: post #18

Earlier quoted context omitted.

Totally agree, e.g. if Samsung hat problems with their batteries, nobody would give a hoot. Just because everyone is out to get Apple.

Batteries exploding is a massively different circumstance than a largely-aesthetic¹ issue. ¹I never even heard of "touch disease" before this article, I didn't realize bendgate actually affected touch sensing in the slightest.

It's not just an aesthetic. It can cause a host of other electrical problems which can affect its basic use. Circuit boards aren't designed to be ductile.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#42

Post by stcredzero »

schwap wrote: post #16
simonh wrote: post #15

I understand this is a problem and the phones shouldn't be susceptible to problems like this from normal use. Apple will probably just have to eat this one. The thing that annoys me a little is that if any other phone had a similar bending problem, nobody would give a hoot. In fact it looks like the HTC One had pretty much the same bend-ability[1]. That doesn't make what happened to these people's phones acceptable,…

Live by the sword, die by the sword. In this case, the 'sword' is the perception that Apple is a leader in quality.

In this case, the 'sword' is a strategy that originally tried to appeal to everyone, from the least competent user to professionals. Judging from some of the idiocy I see in app reviews, a part of what's happening is that the LCD users are bringing expectations down to their level.

What does one expect when you subject a deliberately thin electronic device to the full force of your body?

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#43

Post by stcredzero »

_Codemonkeyism wrote: post #20
Konryan wrote: post #6

This is Apple's modus operandi. The same thing happened with the early 2011 MBPros, which GPUs kept failing systematically, even after costly repairs. It took a class action lawsuit for them to start refunding repairs and provide an actual solution, but by then it was far too late.

My wife has a MacBook Air where the touch pad doesn't work, the screen has bright and darker spots and Wifi doesn't get any connection. It made me buy a Dell XPS13 after 15y of Apple. Then Dell proved they could do worse. Sorry for the rant. I just hate myself for spending $3500 on garbage.

Most everyone on this site needs to go through their purchase history and tally up the garbage/non-garbage and total up the amounts. (And if you can get through that smelling like a rose, good for you!)

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#44

Post by stouset »

robin_reala wrote: post #13
stouset wrote: post #11

Earlier quoted context omitted.

For all that people keep mentioning antennagate, I personally never noticed this being an issue while owning the iPhone 4, nor did any of the other people I knew with an iPhone 4. It just wasn't something that ever came up in practice. And (seemingly as always), the iPhone 4 managed to beat out every other device of its time in consumer satisfaction surveys. Does Apple make missteps? Sure. The new MacBook Pro keyboar…

Interestingly I view the new Apple keyboards as overall reasonably good, although obviously with a few problems. A disaster for me would be the 2011 Macbook Pros that died over and over again just outside the warranty period. Worse, Apple‘s fix was to swap out to a working motherboard with the same latent flaw.

I actually love the new keyboard, except I've already had one die and now have to keep the new one under a silicone cover to keep it clean.

The failure rate on them is nuts though.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#45

Post by urda »

_Codemonkeyism wrote: post #18
simonh wrote: post #15

I understand this is a problem and the phones shouldn't be susceptible to problems like this from normal use. Apple will probably just have to eat this one. The thing that annoys me a little is that if any other phone had a similar bending problem, nobody would give a hoot. In fact it looks like the HTC One had pretty much the same bend-ability[1]. That doesn't make what happened to these people's phones acceptable,…

Totally agree, e.g. if Samsung hat problems with their batteries, nobody would give a hoot. Just because everyone is out to get Apple.

Batteries exploding causing fires, damage, and possible harm to those around it

vs.

An expensive slab of metal and glass that, surprise, bends if you do things like sit on it with it in your back pocket or other unnecessary forces.

100% completely, completely different. One is an actual danger (Samsung), the other is mistreating and not respecting the device (People who spend a ton of money on an iPhone and then treat it roughly).

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#46

Post by barrkel »

stcredzero wrote: post #42
schwap wrote: post #16

Earlier quoted context omitted.

Live by the sword, die by the sword. In this case, the 'sword' is the perception that Apple is a leader in quality.

In this case, the 'sword' is a strategy that originally tried to appeal to everyone, from the least competent user to professionals. Judging from some of the idiocy I see in app reviews, a part of what's happening is that the LCD users are bringing expectations down to their level. What does one expect when you subject a deliberately thin electronic device to the full force of your body?

Where do you put your phone? I put mine in my pockets. It's not unusual for a fair amount of strain to be applied there.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#47

Post by mrguyorama »

gruez wrote: post #4
bangonkeyboard wrote: post #2

"Apple argued […] that consumers could not have been uniformly exposed to any alleged misinformation or lies of omission because Apple keeps its iPhone boxes in the back of the [Apple] store, where customers aren’t allowed."

so apple is basically saying it's okay to make a defective product as long as you keep the packaging at the back of the store?

If people are willing to buy your product sight unseen, will the actual product specifications and warnings fend them off?

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#48

Post by lwkl »

gamblor956 wrote: post #37
pier25 wrote: post #19

Earlier quoted context omitted.

> but by then it was far too late My 2011 MBP had been collecting dust for a year when the repairs came and I had already bought a new MBP. Afterwards nobody wanted to buy the repaired 2011 MBP. I ended up gifting that machine to a junior dev on the team. In Mexico, Apple asked for about $1200 USD to replace the logic board on the 2011 MBP, and it made no sense to me to invest that kind of money on an old computer wi…

Or you could buy a business edition Windows laptop, with reliability that makes Apple laptops look like toys, and install whatever OS you want, and get the benefit of both worlds. All you have to give up to get a reliable product is the shiny Apple logo on the back of your screen.

All the manufacturers have their problems. It doesn‘t matter if you buy HP, Lenovo, Microsoft or Apple.

If you want a low maintenance device you are probably best suited with Apple or Microsoft devices since you don‘t have to worry about driver updates and bloatware.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#49

Post by stcredzero »

barrkel wrote: post #46
stcredzero wrote: post #42

Earlier quoted context omitted.

In this case, the 'sword' is a strategy that originally tried to appeal to everyone, from the least competent user to professionals. Judging from some of the idiocy I see in app reviews, a part of what's happening is that the LCD users are bringing expectations down to their level. What does one expect when you subject a deliberately thin electronic device to the full force of your body?

Where do you put your phone? I put mine in my pockets. It's not unusual for a fair amount of strain to be applied there.

I put mine in my pockets. I also exercise some intelligence and common sense in how I do it.

It's not unusual for a fair amount of strain to be applied there.

For you and other people, apparently not.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#50

Post by [deleted] »

stcredzero wrote: post #49
barrkel wrote: post #46

Earlier quoted context omitted.

Where do you put your phone? I put mine in my pockets. It's not unusual for a fair amount of strain to be applied there.

I put mine in my pockets. I also exercise some intelligence and common sense in how I do it. It's not unusual for a fair amount of strain to be applied there. For you and other people, apparently not.

[deleted]
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